Mri Services Assistant

Penn Medicine, University of Pennsylvania Health System; Doylestown (Bucks County); On-site; USD 42,000 - 64,000; Full time

Job summary

Penn Medicine in Bucks County is seeking an MRI Scheduling Clerk to coordinate imaging appointments, explain procedures to patients, and ensure smooth registration.

You will use Meditech and PACS to manage workflow, perform pre-certification and benefits verification, and provide financial counseling to patients.

The role emphasizes exceptional customer service and accurate data entry, collaborating with radiologists and ordering physicians to deliver efficient care.

Qualifications

• H.S. Diploma or GED required.
• 3-5 years of patient scheduling or billing experience preferred.

Responsibilities

• Schedules MRI procedures and imaging appointments.
• Uses Meditech to locate first available slot and provide patient directions.
• Screens patients for ferrous and RF-sensitive materials before scheduling.
• Provides financial counseling, pre-certification, and benefit verification.
• Registers MRI patients and ensures accurate demographic and insurance data.
• Communicates insurance benefits and patient financial responsibility.
• Coordinates with radiologists and ordering physicians for correct studies.

Skills

MRI scheduling

Customer service

Billing

Meditech

PACS

Financial counseling

Pre-certification

Insurance verification

Data entry

Communication skills

Education

H.S. Diploma/GED

Tools

Meditech

PACS

Job description

DescriptionPenn Medicine is dedicated to our tripartite mission of providing the highest level of care to patients, conducting innovative research, and educating future leaders in the field of medicine. Working for this leading academic medical center means collaboration with top clinical, technical and business professionals across all disciplines.

Penn Medicine is dedicated to our tripartite mission of providing the highest level of care to patients, conducting innovative research, and educating future leaders in the field of medicine. Working for this leading academic medical center means collaboration with top clinical, technical and business professionals across all disciplines. Today at Penn Medicine, someone will make a breakthrough. Someone will heal a heart, deliver hopeful news, and give comfort and reassurance. Our employees shape our future each day. Are you living your life's work?

Summary

• With consideration for age-specific responsibilities to include infant, pediatric, adolescent, adult and geriatric, anticipate the needs of our patients, referring physicians and hospital associates by providing MRI safety information and advice. Schedules, registers and provides financial services. Provides this seamless activity through the collaboration of patients, physicians, payers and other hospital services.

Responsibilities

• 1. Schedules MRI procedures
• Schedules patients for imaging procedures including explanation of the procedure to be performed.
• Uses Meditech system to find the first available appointment.
• Provides patients with directions and preservice instructions, including need for lab values if necessary.
• Confirms all scheduled appointments. 2. Screens all patients for ferrous and RF-sensitive material before scheduling.
• Uses consistent and appropriate technique to gather relevant information from patients, medical records, and significant others to assure patient safety within the MRI environment.
• Follows established policies and procedures for the management of patients with biomedical implants and devices that are electrically, magnetically or mechanically activated.
• Uses PACS system and Meditech to document patient history, including prior studies. 3. Provide financial counseling for all patients.
• Provides revenue to the hospital and operates within the confines of the department budget.
• Completes pre-certification and benefit verification according to established policies and procedures.
• Communicates insurance benefits and financial responsibility to patients.
• Monitors supply usage according to established policies and procedures 100% of the time. 4. Registers MRI patients at time of service.
• Exhibits excellent customer service while greeting and preparing patients for registration process.
• Utilizes all available relevant technology competently.
• Ensures that all demographic and insurance data obtained at time of registration is correct and accurate. 5. Monitors completeness of patient account.
• Prepares completed study for radiologist interpretation.
• Researches relevant prior studies and obtains reports and film copies if needed.
• Faxes reports to ordering physician if requested.
• Mails reports per patients request.
• Serves as liaison between ordering physician and radiologist as to correct study to be ordered.

Credentials

Education or Equivalent Experience

• H.S. Diploma/GED (Required)
• 3-5 years of patient scheduling, or billing experience

We believe that the best care for our patients starts with the best care for our employees. Our employee benefits programs help our employees get healthy and stay healthy. We offer a comprehensive compensation and benefits program that includes one of the finest prepaid tuition assistance programs in the region. Penn Medicine employees are actively engaged and committed to our mission. Together we will continue to make medical advances that help people live longer, healthier lives.

Live Your Life's Work

We are an Equal Opportunity employer. Candidates are considered for employment without regard to race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, familial status, genetic information, domestic or sexual violence victim status, citizenship status, military status, status as a protected veteran or any other status protected by applicable law.