MRI Operations Manager – Burlington and Lexingtion

Beth-Israel-Lahey-Health; Burlington (MA); On-site; USD 145,000 - 170,000; Full time

Job summary

Qualifications

• Education: BS in Healthcare Management or related field.
• Licensure: ARRT and modality certifications; BLS.
• Experience: minimum 5 years in the modality; prior leadership required.

Responsibilities

• Staff supervision: directs technologists and support staff; schedules; evaluates performance.
• Protocol development: updates imaging protocols and communicates changes.
• Budgeting: develops annual budgets and monitors expenditures.
• Compliance: ensures adherence to policies and regulatory requirements.
• Process improvement: leads billing/collections optimization and CPT coding reviews.
• Professional development: supports training and continuing education.

Skills

Leadership

Interpersonal skills

Analytic skills

Prioritization

Problem solving

Delegation

Computer skills

Customer service

Education

BS in Healthcare Management

Job description

Burlington, MA • Lahey Clinic • Full-time • DayWhen you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives.Under general supervision, plans, organizes and directs imaging modality staff engaged in creating images used in the diagnosis and treatment of disease. Manages section operations including the production of images ensuring that quality and volumes are properly produced. Develops and controls operating budgets for supplies, expense, wages, salaries and capital. Complies with all applicable federal and state or other regulations.Job Description:Essential Duties & ResponsibilitiesStaff Supervision: Supervises and directs technologists and support staff engaged in creating images used in the diagnosis and treatment of disease. Develops work schedules to ensure proper staff coverage. Communicates and enforces section policies and procedures. Interviews and hires prospective staff. Reviews job performance, disciplines and if necessary discharges non-performing staff. Provides training and guidance to new staff.Training: Develops training materials relating to protocol and application / software updates. Updated policy and procedure manuals as appropriate to comply with industry standards for the applicable imaging modality.HR Function: Ensures that job descriptions are accurate and up to date; responsible for timely completion of performance appraisals and competency assessments for all staff. Oversight of colleague time away, overtime and shift work. In partnership with Human Resources ensures that policies and procedures are followed taking corrective action as needed.Protocols: Works with physician leadership (section heads) to formulate or revise imaging protocols and in specifying procedures utilized in the production of images. Ensures that all protocols are regularly updated and that all changes are communicated to imaging staff.Budget and Control: In conjunction with administrative leadership develops annual budgets and monitors performance against budget weekly. Forecasts operating budgets and revenues for new fiscal year based on actual experience while developing opportunities for increasing volumes and reducing costs. Controls budget by identifying variances and taking corrective action to realign section performance with budget plan.Compliance: Designs and implements processes to maintain compliance with all policies and procedures on a daily basis.Process Improvement: Works in conjunction with administrative leadership and Radiology Information Services to improve billing and collections processes. Meets regularly with Patient Financial Services (PFS) to review Current Procedure Terminology (CPT) coding as currently used and makes appropriate adjustments to ensure that Lahey Health receives proper credit from third party payers for work performed. Serves on or leads various improvement teams to continuously improve operating results.Responsible for maintaining operational performance measurements. Conducts periodic team meetings to review performance targets and benchmarks as well as other improvement processes. Assigns responsibility for process quality and efficiency to a specific technical supervisor on each shift. Defines and maintains quality and efficiency performance information for each technical supervisor and incorporates results into the individual’s performance evaluation.Professional Development: Regularly attends professional meetings, seminars and other conferences to build on current professional knowledge and skills. Maintains current licensure and credentials within own imaging specialty. Keeps knowledge current by reviewing professional literature and shares findings with colleagues.Incorporates the guiding principles and mission statement of Lahey Health into all daily activities.Complies with all policies established by Lahey HealthComplies with behavioral expectations of the department and of Lahey HealthMaintains courteous and effective interactions with colleagues and patientsDemonstrates an understanding of job description, performance expectations and competency assessmentDemonstrates a commitment toward meeting and exceeding the needs of our customers and consistently adheres to our customer service standards.Participates in departmental and/or inter-departmentalParticipates in and successfully completes mandatory educationPerforms other duties in support of the organization as required or directed.Minimum Qualifications:Education: BS in Healthcare Management or related fieldLicensure, Certification, Registration:– Certification as required by individual imaging modalityBLS, ARRT (R) and RT 2011-41040 Diagnostic RadiologyBLS, ARRT (R) and RT 2011-41020 Interventional RadiologyBLS and RDMS 2011-41070 UltrasoundBLS, ARRT (N) or CNMT and DPH (N) 2011-43020 Nuclear Medicine*BLS must be through the American Heart AssociationExperience: Requires a minimum of 5 years of experience specific to the modality indicated. Past leadership experience required.Skills, Knowledge & Abilities: Leadership Qualitites including:Strong interpersonal and customer service skillsExcellent discretion and ability to problem solve independently, yet knowing when to engage the Director and Department ChairSuperb analytic skillsAbility to prioritize, delegate and manage mutiple responsbilitiesStrong computer skills and proficiency with business softwareAbility to foster relationships with department physician leadershipIn the absence of an y of these skills, demonstrates the ability to be thoroughly trained to meet organizational standards.Pay Range:$145,000.00 USD – $170,000.00 USDThe pay range listed for this position is the annual base salary range the organization reasonably and in good faith expects to pay for this position at this time. Actual compensation is determined based on several factors, that may include seniority, education, training, relevant experience, relevant certifications, geography of work location, job responsibilities, or other applicable factors permissible by law.As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) as a condition of employment.More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives. Your skill and compassion can make us even stronger.Equal Opportunity Employer/Veterans/DisabledJob detailsEmployment: Full-timeHours/Week: 40Shift: DayCategory: Diagnostic ImagingPay Range: $145,000.00 USD - $170,000.00 USDFLSA: ExemptReq ID: JR100433