MRI Office associate

RAYUS Radiology; Bangor, Northern (ME, KY); Hybride; USD 25 000 - 32 000; Plein temps

Avantages offerts par ce poste

DailyPay

Résumé du poste

RAYUS Radiology is seeking a Front Office Associate to join our Bangor team. You will greet patients, register them, answer phones, and schedule appointments with a focus on cheerful, professional service.

Responsibilities include coordinating with clinicians, verifying insurance, and handling referrals. This temporary/PRN role offers DailyPay and requires basic office tech skills and one year of customer service experience.

Qualifications

• High School Diploma or equivalent required.
• One year of Customer Service experience.
• Proficient in using computer systems and typing.
• Working knowledge of Microsoft Office Suite; Outlook, Word, Teams, Excel.

Responsabilités

• Register patients and greet them in a cheerful, professional manner.
• Answer phones and route calls to the center.
• Schedule appointments, referrals, and related transportation when needed.
• Verify patient insurance coverage and obtain pre-authorizations if required.
• Assist with ROS requests, reports, and office tasks.

Connaissances

Customer service

Typing

Computer systems

MS Office

Formation

High School Diploma or equivalent

Outils

Outlook

Word

Teams

Excel

Description du poste

RAYUS now offers DailyPay! Work today, get paid today!

RAYUS Radiology is looking for a Front Office Associateto join our team. We are challenging the status quo by shining light on radiology and making it a critical first step in diagnosis and proper treatment. Come join us and shine brighter together! As a Front Office Associate, you will be responsible for providing services to patients and referring professionals by answering phones, scheduling appointments, and greeting and registering patients in a cheerful, professional, and sincere manner.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

(55%) Registration

• Answer phones and handles calls in an efficient and friendly manner
• Screen and confirm scheduled patients
• Field phone calls appropriately for Center
• Act as liaison between imaging technologists and the patients to relay messages regarding scanner status and other Clinic information
• Maintain organization of the office area by general office cleanup
• Order office supplies as needed
• Maintain supply of patient information sheets
• Complete patient appointment confirmation calls and provide preparation instructions to patients
• Fax/scan reports, billing information, and medical release forms as requested

(20%) Scheduling

• Arrange transportation, interpreters, and hotel accommodations for patients when appropriate
• Enter and submit patient exam orders
• Schedule referrals and ensures proper authorizations are obtained
• Process requests for image orders and CDs from both the referring physicians and patients
• Maintain an up-to-date and accurate database of all current and potential referring physicians

(20%) Insurance

• Verify patient's insurance coverage
• Apply knowledge of insurance carriers (example Medicare) and procedures that require waivers to obtain pre-authorization, if needed, prior to patient appointments
• Facilitate Release of Information (ROI) requests for patients, referring offices, other medical facilities, attorneys & insurance companies following Company guidelines

(5%) Completes o ther tasks and projects as assigned

The pay range for this position is $18.00- $23.00 based on direct and relevant experience.

Remote Position

No

Status

Temporary/PRN

Requirements

Required:

• High School Diploma, or equivalent
• One (1) year of Customer Service experience
• Proficient in using computer systems and typing
• Working knowledge of Microsoft Office Suite; Outlook, Word, Teams, Excel

Preferred:

• Previous medical office experience
• Medical terminology and office background

RAYUS is committed to delivering clinical excellence in communities across the U.S., driven by our passion for and superior service to referring providers and patients. RAYUS Radiology is built on our brilliant medicine, brilliant team, brilliant technology and services - all to provide the highest level of patient care possible.

We bring brilliance to health and wellness. Join our team and shine the light on Radiology Services! RAYUS Radiology is an EO Employer/Vets/Disabled.

Benefits

• medical, dental and vision insurance
• 401k with company match
• life and disability insurance
• tuition reimbursement
• adoption assistance
• pet insurance
• PTO and holiday pay
• and many more!

We offer benefits (based on eligibility) including medical, dental and vision insurance, 401k with company match, life and disability insurance, tuition reimbursement, adoption assistance, pet insurance, PTO and holiday pay and many more! Visit our career page to see them all www.rayusradiology.com/careers .

DailyPay implementation is contingent upon initial set-up period.

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