Move In/Transition Coordinator

erickson; Dallas (TX); On-site; USD 24,000 - 34,000; Full time

Benefits offered by this job

Medical, dental, vision packages

PTO plans + volunteer hours

401k with 3% match

Onsite medical centers

30% dining discount

Job summary

Erickson Senior Living’s Highland Springs community in North Dallas, Texas, is seeking a Move-in Coordinator to oversee transitions within Continuing Care. You will be the primary contact for residents, families, and nursing staff during moves in and within the building.

Compensation starts at $21.00 per hour. This role requires experience in CCRC/ALF/SNF settings, knowledge of healthcare delivery, and flexibility for some weekend or on-call work.

Qualifications

• Experience in Continuing Care Retirement Community (CCRC), Assisted Living Facility (ALF), or Skilled Nursing Facility (SNF) preferred.
• Knowledge of health care/insurance industries and health care delivery systems.
• Some weekend, holiday, or on-call work may be required.

Responsibilities

• Managing all activities related to moves in and within Continuing Care.
• Supporting residents through the process, resolving issues, and meeting special needs as they arise.
• Verifying financial information and providing an application for resident approval.
• Assessing and resolving issues regarding residents’ care and safety.
• Developing referral network within the community for available services.
• Demonstrate a sales-oriented and goal-focused mindset by contributing to occupancy objectives, identifying opportunities to enhance the resident experience, and supporting successful move-in conversions.

Skills

Communication

Customer service

Sales mindset

Coordination

Job description

Location: Highland Springs by Erickson Senior Living

Join us as a Move-in Coordinator to oversee all transitions within Continuing Care. In this role, you will serve as the primary contact for residents, family members, and nursing staff during moves in and within the building.

What we offer

• A culture of diversity, inclusion, equity and belonging, which builds on our mission, vision and values
• Medical, dental and vision packages, including an annual reimbursement for qualified wellness expenses, personal health coaching and telemedicine options
• PTO Plans, PLUS company paid volunteer hours for eligible team members, in accordance with applicable state law
• 401k for all team members 18 and over with a company 3% match
• Onsite medical centers, providing wellness visits and sick care for all team members over 18 years of age
• 30% discount on food and drinks at on-site dining venues, plus additional healthy choice meal options at discounted prices
• Education assistance, certification reimbursement and access to over 6,000 courses through our online learning library, designed to enhance your current skills and build new ones
• Growth Opportunities – grow with the company as we open new communities and expand on our existing ones!

How you will make an impact

• Managing all activities related to moves in and within Continuing Care.
• Supporting residents through the process, resolving issues, and meeting special needs as they arise.
• Verifying financial information and providing an application for resident approval.
• Assessing and resolving issues regarding residents’ care and safety.
• Developing referral network within the community for available services
• Demonstrate a sales-oriented and goal-focused mindset by contributing to occupancy objectives, identifying opportunities to enhance the resident experience, and supporting successful move-in conversions.

Compensation: Commensurate upon experience starting at $21.00 per hour

What you will need

• Experience in Continuing Care Retirement Community (CCRC), Assisted Living Facility (ALF), or Skilled Nursing Facility (SNF) preferred
• Knowledge of health care/insurance industries and health care delivery systems
• Some weekend, holiday, or on-call work may be required

Please note that specific state regulations and requirements may be applicable. These regulations take precedence over the requirements outlined in the job description.

Highland Springs is a beautiful 89-acre continuing care retirement community in North Dallas, Texas. We’re part of a growing national network of communities managed by Erickson Senior Living, one of the country’s largest and most respected providers of senior living and health care. Highland Springs helps people live better lives by fulfilling our promises of a vibrant lifestyle, financial stability, and focused health and well-being services for those who live and work with us. As part of our team, you'll enjoy flexibility and work-life balance to meet your personal and professional goals, and we are committed to providing you with opportunities to learn and grow.

Erickson Senior Living, its affiliates, and managed communities are Equal Opportunity Employers and are committed to providing a workplace free of unlawful discrimination and harassment on the basis of race, color, religion, sex, age, national origin, marital status, veteran status, mental or physical disability, sexual orientation, gender identity or expression, genetic information or any other category protected by federal, state or local law.