Move In Coordinator - Full Time

Columbia AL Operations LLC; Columbia (IL); On-site; USD 40,000 - 56,000; Full time

Benefits offered by this job

401k & Benefits

Training & Career Ladder

Work-life balance

Flexible scheduling

Job summary

Harmony Senior Services in Columbia, SC is seeking a Move-In Coordinator to assist new residents and families with the move-in process, including paperwork and residency agreement setup.

Key duties include ensuring all move-in documents are completed, calculating prorated rent, collecting move-in funds, coordinating apartment readiness, and guiding families through the transition. The role requires strong organization, data analysis, and communication skills.

Qualifications

• Bachelor’s degree or equivalent experience.
• 3+ years in senior care preferred.
• Ability to analyze data and calculate monthly pro-rates for rent at move-in.
• Strong organizational skills and ability to multi-task and complete projects on time.
• Excellent verbal and written communication; proficient with computer programs.
• Must be able to lift, carry, and push up to 25lbs.

Responsibilities

• Ensure move-in paperwork is completed before move-in and provided to Health Care Coordinator.
• Complete residency agreement with resident or family.
• Calculate prorated monthly rent at move-in.
• Collect all move-in funds from resident.
• Prepare apartment for move-in.
• Inform managers about status of new move-ins or potential move-outs.
• Conduct community tours and answer inquiries when marketing is unavailable.
• Provide move-in paperwork for resident file setup.
• Follow up with new resident and family weekly for the first month.

Skills

Senior care experience

Data analysis

Organizational skills

Communication skills

Computer proficiency

Physical ability 25lbs

Customer service

Education

Bachelor's degree

Job description

2232 Clemson Road, Columbia, South Carolina 29229

Job Description

The Move-In Coordinator is responsible for assisting all new residents and their families with the move-in process, including assisting with all required move-in documentation and completion of the residency agreement.

• Ensure that all new resident paperwork (UAI, physical assessment, ALF assessment, etc) is completed prior to move-in and provided to the Health Care Coordinator
• Complete residency agreement with the resident or family
• Calculate pro-rated monthly rate for resident at move-in
• Collect all monies owed the community when resident moves-in
• Coordinate preparation of selected apartment to ensure it is ready for move-in
• Communicate to managers the status of all new move-ins or potential move-outs
• Conduct tours of the community and answer inquiry calls when marketing team is not available
• Provide all move-in paperwork to the Business Office Manager and Health Care Coordinator for resident file set-up
• Follow-up with new resident and family weekly for the first month of residency to answer questions and ensure a smooth transition to The Crossings

All other duties assigned

Requirements

• Bachelor’s degree preferred or equivalent experience
• Three years’ experience working in senior care preferred
• Ability to analyze data and calculate monthly pro-rates for rent at move-in
• Strong organizational skills and ability to multi-task and complete projects on time
• Ability to establish relationships and connections with prospective residents and their families, employees, community resource groups, and management team
• Must possess strong oral and written communication skills and be proficient using computer programs
• Must be able to lift, carry, and push up to 25lbs

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, genetic information, or any other legally protected status. We are committed to fostering a diverse and inclusive workplace.

Why Harmony?

• 401k + Fulltime & Part-time Benefits Packages
• Training, Development & Career Laddering
• Great work-life balance
• Flexible Scheduling

Harmony Senior Services is a certified Great Place To Work and one of the country’s fastest growing companies in the luxury senior living industry offering independent living, assisted living, and memory care in 45+ locations across the United States. Harmony Senior Services was founded on the belief that people deserve access to high quality senior living options. It is our honor to provide each resident, family member, and associate with the same care, compassion, and respect we would for our own family. We are a family serving families. Our team members are the foundation of the Harmony family, and we strive to create an environment where everyone feels safe, supported, and valued. We are passionate about serving our residents and their families while fostering a meaningful and fulfilling workplace for our team.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, genetic information, or any other legally protected status. We are committed to fostering a diverse and inclusive workplace.