Move In Coordinator

Integral Senior Living; Oakland, Northern (CA, KY); On-site; USD 52,000 - 68,000; Full time

Job summary

Integral Senior Living is seeking a detail-oriented Sales Administrative Support professional to join our sales office in California. You will record new leads, run reports, maintain apartments and assist in prospective resident tours, while providing excellent customer service to families and residents.

The role requires 1 year in a sales admin support position, strong communication skills, and proficiency with Word, Excel and Outlook.

Qualifications

• Associates Degree preferred.
• One year experience in a sales administrative support role involving customer service.
• Enjoys working with the senior population.
• Strong verbal and written communication skills.
• Excellent telephone etiquette.
• Consummate people skills. Demonstrates talent at interacting effectively with all types of people.
• Ability to use Microsoft Windows, including Word, Outlook and Excel. Ability to use email and the Internet. Ability to use client tracking and design software.
• Proficient organizational skills and must be detail oriented.
• Ability to solve problems.
• Can define own role, take on responsibilities, and manage priorities with minimal guidance.
• Projects a professional and polished image that inspires confidence and trust.

Responsibilities

• Recording new leads and maintaining the sales database.
• Providing regularly scheduled reports from the database.
• Ensuring model suite(s)/apartment(s) are well maintained and presentable.
• Answering telephones; typing, collating and distributing correspondence and other materials.
• Organizing, coordinating and assisting in the planning of special events, including weekend events; assisting in prospective resident community tours if needed.

Skills

Verbal communication

Written communication

Telephone etiquette

People skills

Organizational skills

Detail oriented

Problem solving

Prioritization

Education

Associate degree preferred

Tools

Microsoft Word

Microsoft Excel

Outlook

Email & Internet basics

CRM software

Job description

Integral Senior Living (ISL) proudly manages care and lifestyle-focused Independent Living, Assisted Living and Memory Care communities across California and surrounding areas serving thousands of residents and families throughout the region. Guided by our foundational “Culture Keepers”, we cultivate purpose-driven environments where residents thrive and Team Members feel valued, empowered, and supported.

As part of one of the largest senior living organizations in the nation, our communities have earned Great Place to Work certifications from 2022–2026. At ISL, purpose fuels every role, culture inspires every team, and continuous growth shapes every career. We continually aspire and invest in learning and development opportunities that support our team members’ professional growth, ensuring every team member has the tools to build a meaningful and rewarding career.

This position has strong advancement opportunities.

About the Opportunity

In this role, you are an important component to the success of our community.

You will perform comprehensive administrative support services for sales, facilitating the daily operations of the sales office and assisting the team in future resident paperwork.

Responsibilities:

• Recording new leads and maintaining the sales database
• Providing regularly scheduled reports from the database
• Ensuring model suite(s)/apartment(s) are well maintained and presentable
• Answering telephones; typing, collating and distributing correspondence and other materials
• Organizing, coordinating and assisting in the planning of special events, including weekend events; assisting in prospective resident community tours if needed

Qualifications:

• Associates Degree preferred
• One (1) year experience in a sales administrative support role involving customer service
• Enjoys working with the senior population
• Strong verbal and written communication skills
• Excellent telephone etiquette
• Consummate people skills. Demonstrates talent at interacting effectively with all types of people
• Ability to use Microsoft Windows, including Word, Outlook and Excel. Ability to use email and the Internet. Ability to use client tracking and design software.
• Proficient organizational skills and must be detail oriented
• Ability to solve problems
• Can define own role, take on responsibilities, and manage priorities with minimal guidance
• Projects a professional and polished image that inspires confidence and trust

Benefits:

In addition to a rewarding career and competitive salary, Integral offers a comprehensive benefit package.

Eligible team members are offered a comprehensive benefit package including medical, dental, vision, life and disability insurances, paid time off and paid holidays. Team members are eligible to participate in our outstanding 401(k) plan with company match our Employee Assistance Program and accident insurance policies.

EOE D/V