Move-In Coordinator

American Senior Communities; La Fayette (KY); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Competitive Compensation

Health & Wellness

Life in Balance

Career Growth

Team Culture

Job summary

American Senior Communities is seeking a Move-In Coordinator to support the move-in process for residents and families. You will partner with the sales team to ensure apartment readiness and a smooth transition, coordinating with facility staff to meet residents' needs and timelines.

The role emphasizes compassionate, collaborative care with flexible hours, including some evenings and weekends, and travel between communities as required. Experience in customer service or healthcare is preferred.

Qualifications

• College degree preferred.
• Strong passion for geriatric advocacy and senior care.
• Demonstrates CARE values: Compassion, Accountability, Relationships, Excellence.
• 1+ year of face-to-face customer service experience.
• Healthcare experience preferred.
• Willing to work flexible hours including some evenings and weekends.

Responsibilities

• Support the move-in process with residents, families, and the sales team.
• Coordinate apartment readiness and ensure families have everything for a smooth move-in.
• Communicate clearly with facility team and customers.
• Travel between communities/events may be required, including overnight stays.

Skills

Supportive Presence

Collaboration

Communication

Teamwork

Education

College Degree Preferred

Job description

Move-In Coordinator opportunity at Aster Place Assisted Living

The Move-in Coordinator at American Senior Communities plays a vital role in the sales and move-in process by working closely with the sales department, families, residents and community leaders.

Skills Needed

• Supportive Presence: Creating a comforting and engaging atmosphere for our residents, prospective residents and loved ones.
• Collaboration and Communication: Clear, effective communication with facility team and customers. Managing and facilitating apartment readiness and ensuring that families have everything they need for a smooth move in and transition to the community.
• Teamwork: The ability to work towards a common goal of excellent care for our residents.

Requirements:

• College Degree Preferred
• Strong passion for geriatric advocacy and commitment to senior care excellence
• Demonstrates C.A.R.E. values to our residents, family members, customers and staff: Compassion, Accountability, Relationshipsand Excellence
• One plus years of experience of customer service experience in a face-to-face setting
• Previous health care experience preferred
• Must be willing to work flexible hours, including some evenings and weekends as sales/marketing responsibilities dictate
• Dependable vehicle and willingness to use for travel between communities/events, which may include overnight stays

Benefits and perks include:

• Competitive Compensation: Access your earnings before payday. Take advantage of lucrative employee referral bonus programs, 401(k), FSA program, free life insurance, PTO exchange for pay programs and more.
• Health & Wellness: Medical coverage as low as $25, vision and dental insurance. Employee Assistance Program to help manage personal or work-related issues, as well as Workforce Chaplains to provide support in the workplace and Personalized Wellness Coaching.
• Life in Balance: Holiday pay and PTO with opportunities to earn additional PTO. Employee Discount Programs that allow you to save on travel, retail, entertainment, food and much more.
• Career Growth: Access to preceptors and mentorship programs, clinical and leadership development pathways, education partnerships with colleges and universities across the state like Ivy Tech and Purdue Global, financial assistance for continuing education, company sponsored scholarship programs, and tuition reimbursement.
• Team Culture: C.A.R.E. Values: Compassion, Accountability, Relationships and Excellence carrying a legacy for improving the lives of Seniors across Indiana. Celebrate the hard work you and your team put in each day through employee recognition events and monthly and annual awards.

*Full-Time and Part-Time Benefits may vary, terms and conditions apply

About our Senior Living Division

Our Senior Living Division offers team members the opportunity to advance their career while working in a fast-paced and rewarding environment. We take pride in offering our residents more than just a place to rest their head. As a member of the Senior Living division, you will have the opportunity to use your skills to enhance the lifestyles of our residents and help them explore their passions. Our whole person-centered care focuses on nurturing the physical, emotional, mental, social and spiritual well-being of our residents. The hands-on experience you will gain allows you the opportunity to create meaningful relationships with your team and our residents.