Motor Vehicle Compliance Analyst 1/2/3

State of Louisiana; Louisiana (MO); On-site; USD 60,000 - 80,000; Full time

Job summary

A government agency in Louisiana is seeking a Motor Vehicle Compliance Analyst to assist customers with driver's licenses and registrations. The role involves analyzing compliance with laws and processing transactions. Candidates must have a high school diploma and strong customer service skills. This entry-level position offers competitive compensation, with a starting hourly rate of $12.87.

Qualifications

• Must possess a high school diploma or equivalent.
• Ability to analyze compliance to federal and state laws.
• Possession of a current Louisiana driver's license may be required.

Responsibilities

• Assist customers in issuing driver's licenses and registrations.
• Analyze compliance with laws and determine requirements.
• Process online transactions and update vehicle records.

Skills

Customer service

Analytical skills

Communication skills

Education

High school diploma or equivalent

Job description

This job announcement vacancy is located in one of the following parishes: Vermilion, East Baton Rouge, St. Martin, Cameron, Acadia, Calcasieu, Jefferson Davis, Iberia, Iberville and West Baton Rouge. As part of a Career Progression Group, vacancies may be filled from this recruitment as a Motor Vehicle Compliance Analyst 1, Motor Vehicle Compliance Analyst 2, or Motor Vehicle Compliance Analyst 3, depending on the level of experience of the selected applicant.

As part of a Career Progression Group, vacancies may be filled from this recruitment as a Motor Vehicle Compliance Analyst 1, 2 or 3 depending on the level of experience of the selected applicant(s). Please refer to the 'Job Specifications' tab located at the top of the LA Careers 'Current Job Opportunities' page of the Civil Service website for specific information on salary ranges, minimum qualifications and job concepts for each level. No Civil Service test score is required in order to be considered for this vacancy.

Applicants selected for this position will be required to submit their original high school diploma or equivalent. If the original diploma cannot be provided, transcripts will need to be requested.

The minimum starting salary for a Motor Vehicle Compliance Analyst 1 is $12.87 hourly/$1029.60 biweekly. Applicants are responsible for checking the status of their application to determine where they are in the recruitment process. Further status message information is located under the Information section of the Current Job Opportunities page.

Applications will be valid for only 90 days. Applicants must re-apply to be eligible for future vacancies beyond that 90-day period. However, applicants may re-apply every 30 days.

Resumes WILL NOT be accepted in lieu of completed education and experience sections on your application. Applications may be rejected if incomplete.

The Department of Public Safety and Corrections, Public Safety Services, is a State as a Model Employer (SAME) agency that supports improved employment opportunities for individuals with disabilities. For more information on employment-related resources available for those with disabilities, refer to the Louisiana Employment Resource Guide.

For further information about this vacancy contact:

State of Louisiana Department of Public Safety

ATTN: Kelsey Campbell

Email: [e-mail]

MINIMUM QUALIFICATIONS:
Possession of a high school diploma or equivalent.
NECESSARY SPECIAL REQUIREMENT:
May be required to possess a current Louisiana driver's license at the time of appointment.

FUNCTION OF WORK:
To assist customers in the issuance of driver's licenses, identification cards, vehicle titles and registrations, and the reinstatement of driving and registration privileges.

LEVEL OF WORK:
Entry.

SUPERVISION RECEIVED:
General from a Motor Vehicle Compliance Supervisor or Motor Vehicle Office Manager A/B.

SUPERVISION EXERCISED:
None.

LOCATION OF WORK:
Department of Public Safety and Corrections, Public Safety Services, Office of Motor Vehicles.

JOB DISTINCTIONS:
Differs from Motor Vehicle Compliance Analyst 2 by the absence of performing journeyman level duties.

EXAMPLES OF COMMON DUTIES:

• Interviews customers, analyzes compliance to federal and state laws, and determines requirements and the collection of appropriate fees.
• Communicates with customers through written or verbal correspondence after extensive research and evaluation of the driver's license and vehicle title and registration records.
• Suspends, disqualifies, revokes or reinstates driving and registering/titling privileges.
• Processes multiple transactions on-line to update Driver's License, Motor Vehicle and Driver Management records utilizing several computer systems and data sessions.
• Prepares daily production report of activities.
• May evaluate proper documentation and/or issues various types of vehicle titles, compute sales/use taxes, determine type, cost and eligibility of regular and specialized license plates; cancel and/or record vehicle mortgages; calculate and determine proper disbursement of delinquent sales/use taxes; correct, suspend or recall titles/registrations.