MOSDOH - Clinical Receptionist

A T Still University of Health Sciences; St. Louis (MO); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Job summary

A leading health sciences university located in St. Louis, MO is seeking a full-time Clinical Receptionist for its campus. The ideal candidate will manage front desk activities, direct clients and visitors, manage incoming calls, and provide essential administrative support. Candidates must possess a high school diploma, CPR certification, and relevant experience along with excellent interpersonal and communication skills. The position offers a comprehensive benefits package including medical, dental, and vision insurance.

Qualifications

• High school diploma or equivalent required.
• Must have CPR Certification.
• Minimum one year of relevant work experience.

Responsibilities

• Greet clients and visitors and manage their flow.
• Answer incoming calls and manage messages.
• Coordinate patient flow and notify operations staff.
• Provide administrative support including document management.
• Maintain meeting room schedules and perform clerical tasks.

Skills

Interpersonal skills

Communication skills

Computer literate

Ability to work under pressure

Education

High school diploma or equivalent

CPR Certification

Tools

EDR/EMR

Word processing software

Microsoft Excel

Job description

Description

A.T. Still University's Missouri School of Dentistry & Oral Health (ATSU-MOSDOH) is seeking a non-exempt, full-time Clinical Receptionist on the St. Louis, MO campus. This position reports to the Assistant Director MOSDOH Clinical Operations. The Clinical Receptionist will greet and direct clients and visitors while answering incoming calls, taking messages, and responding to patient inquiries or complaints by referring them to the appropriate staff. Monitor patient flow, notify the Operations Director/Assistant Director of any issues, and contact dental assistant staff when patients arrive for appointments. Provide administrative support by preparing or editing Word and Excel documents, maintaining meeting room schedules, sorting mail, and completing filing and other general office duties as needed.

Duties & Responsibilities

• Front Desk & Visitor Management: Greet clients and visitors, provide directions, and ensure they are routed to the appropriate location or staff member.
• Communication & Call Handling: Answer incoming calls, take and forward messages, and respond to patient inquiries or complaints by referring them to the appropriate personnel.
• Patient Flow Coordination: Monitor patient flow, notify the Operations Director/Assistant Director of issues, and contact dental assistant staff when patients arrive for appointments.
• Administrative Support: Prepare, edit, and maintain Word and Excel documents as assigned by the Operations Director/Assistant Director.
• Scheduling & Office Coordination: Maintain and manage meeting room schedules and assist with general office coordination. Mail, Filing & General Office Duties: Sort and distribute mail, complete filing, and perform other clerical or administrative duties as needed.
• Performs other duties as assigned.

Requirements

Skills & Experience

• High school diploma or equivalent.
• CPR Certification.
• One year of relevant work experience.
• Knowledge: EDR/EMR preferred to manage patients, computer literate, proficient in the use of word processing, Excel, e-mail.
• Skills: Great interpersonal skills with patients, students, employees and the public. Excellent communication skills.
• Abilities: Must be flexible, show initiative and capable of working under pressure and getting along with a diverse population.

ATSU offers a comprehensive benefits package including medical, dental, and vision coverages, among more. If eligible, employee-elected benefits would begin the first of the month following hire date. For more information, please visit: atsu.edu/employment/benefits.

A.T. Still University (ATSU) does not discriminate on the basis of race, color, religion, ethnicity, national origin, sex (including pregnancy), sexual orientation, age, disability, or veteran status in admission or access to, or treatment or employment in its programs and activities.