Mortgage Team Operations & Growth Assistant

Flat Branch Mortgage Inc; Columbia Township (MO); On-site; USD 35,000 - 50,000; Full time

Job summary

Flat Branch Mortgage Inc, located in Columbia Township, Missouri, is looking for a Loan Officer Assistant to support Senior Mortgage Bankers in enhancing team operations. The ideal candidate will manage schedules, oversee inbound communications, and ensure client satisfaction through effective service and marketing strategies.

This role requires strong attention to detail and exceptional communication skills, providing the opportunity to grow relationships with clients and referral partners.

Qualifications

• Proficiency in managing a calendar and scheduling appointments.
• Experience with CRM tools for data management.
• Ability to provide excellent customer service.

Responsibilities

• Manage calendar and appointment scheduling for Senior Mortgage Banker.
• Triage and respond to incoming emails efficiently.
• Assist with event coordination and client appreciation events.

Skills

Proficiency in Microsoft Excel

Technical proficiencies with Microsoft Teams, Outlook and CRM (Total Expert)

Extreme attention to detail

Excellent communication skills, verbal & written

Self-starter/Self-motivator

Composed under pressure

Job description

Flat Branch Mortgage Inc, located in Columbia Township, Missouri, is looking for a Loan Officer Assistant to support Senior Mortgage Bankers in enhancing team operations. The ideal candidate will manage schedules, oversee inbound communications, and ensure client satisfaction through effective service and marketing strategies.

This role requires strong attention to detail and exceptional communication skills, providing the opportunity to grow relationships with clients and referral partners.