Mortgage Processor

bellbank; Creve Coeur (MO); On-site; USD 52,000 - 70,000; Full time

Job summary

Bell Bank is seeking an experienced mortgage loan processor in Creve Coeur, MO. The role handles applications within 72 hours of receipt, ensuring compliance with FHA/agency guidelines, and prepares packages for closing.

Responsibilities include gathering income, ordering verifications, managing disclosures, and coordinating with borrowers, sellers, and agents to resolve issues. Strong detail and communication skills are essential.

Qualifications

• H.S. Diploma or GED is required.
• 2-4 years of mortgage loan processing experience.

Responsibilities

• Review all new loan applications within 72 hours of receipt to ensure compliance with investor guidelines.
• Update loan files, mortgage system, and tracking system as information is received; prepare final loan package for closing and final approval.
• Determine information needed from customers to process the loan; obtain credit reports, order appraisals, title binders, surveys and tax transcripts; mail verification of deposit and employment, and update files when forms are returned.
• Review and analyze credit documents for accuracy and compliance with investor/agency guides; identify potential problems and discuss with loan officer or supervisor.
• Serve as the contact for borrowers, sellers, and agents; notify and work with them to resolve problems.
• Submit the loan file to underwriting, prepare cover letters with compensating factors, and follow up on underwriting conditions.
• Provide calculation of borrower’s income according to guidelines, including multiple income sources.
• Follow and monitor closing schedules with title companies; prepare loan file for closing, hazard insurance binder, TRID checklist; final HUD review.
• Update loan officers with current file status weekly; assist post-closing with investor pend issues.
• Remain informed of investor/agency/compliance policies and loan programs; respond to quality control inquiries.

Skills

Attention to detail

Deadline-driven

Communication skills

Customer service

Education

GED

Tools

Mortgage software

Job description

Responsibilities

• Review all new loan applications within 72 hours of receipt of file to ensure compliance with all investor agency/federal compliance guidelines.
• Update loan files, the mortgage computer system, and the tracking system as information is received; prepare final loan package for closing and final approval.
• Determine information needed from customers to successfully process the loan, obtain credit reports, order appraisals, title binders, surveys and tax transcripts; mail verification of deposit, verification of employment, and verification of mortgage forms, and update loan files and tracking systems when forms are returned.
• Review and analyze credit documents for accuracy and compliance with investor/ agency guides. Identify potential problems and discusses them with loan officer and/or supervisor.
• Serve as the contact for borrowers, sellers, and agents involved in loan file, notifying and working with them to resolve any problems that may arise.
• Submit the loan file directly to the underwriting department without prior review from supervisor. If necessary prepare cover letter highlighting compensating factors. Follow up on all outstanding underwriting conditions and resubmit as needed.
• Provide calculation of borrower’s income according to investor/agency guides, including but not limited to borrowers with multiple sources of income.
• Follow and monitor the schedule of closing with title companies.
• Prepare loan file for closing, hazard insurance binder, H06 for condominiums and PUDs, complete TRID checklist.
• Final HUD review.
• Update loan officers with current file status weekly.
• Assist post-closing with any investor pend issues.
• Remain informed of all aspects of investor/agency/compliance policies that affect the processing of mortgage loans.
• Remain knowledgeable of all loan programs offered.
• Respond in a timely manner to quality control inquiries/exceptions on all audit reviews.

Bell Bank Culture, Policy and Accountability Standards

• Know and live Bell Bank’s values, bottom line, customer service standards, Golden Rules, and LOCBUTN by building personal connections with customers and employees and using their names as often as possible.
• Conduct activities consistent with established Bell Bank policies, procedures and systems, the Code of Conduct, the Bank Secrecy Act and all applicable state and federal laws and regulations.
• All employees are responsible for information security, including compliance with policies and standards which protect sensitive information.
• Prompt and reliable attendance.
• Perform other duties as assigned.

Education, Experience, and Other Expectations

• H.S. Diploma or General Education Degree (GED)
• 2-4 years of mortgage loan processing experience.

Knowledge, Skills, and Abilities

• Full understanding of FHA/VA, FNMA, FHLMC, FDIC Compliance, ATR/QM, mortgage audit underwriting, appraisal and investor guidelines.
• Proficient computer and accurate typing skills.
• Ability to function efficiently and effectively under deadlines and stress while maintaining a professional and mature profile.
• Ability to manage time, prioritize and multi-task.
• Ability to work extremely well with internal and external customers using excellent written and oral communication skills.
• Detail oriented with the ability to put puzzle pieces together.
• Ability to work well with people with diversified personalities.
• Ability to work as a team member.
• Self-motivated to research and problem solve.