Mortgage Payment Processor 2

U.S. Bank; Owensboro (KY); Hybride; USD 57 308 000 - 59 926 000; Plein temps

Avantages offerts par ce poste

Healthcare (medical, dental, vision)

401(k) retirement plan

Paid vacation

11 paid holidays

Résumé du poste

U.S. Bank is seeking a Mortgage Payment Processor to join our mortgage servicing team. You will process and balance mortgage payments, investigate discrepancies, and ensure funds are applied timely in line with investor guidelines.

This role supports default and servicing operations, requires careful attention to detail, and the ability to work across teams. Familiarity with MSP/Black Knight is a plus, with a hybrid schedule and strong benefits.

Qualifications

• High school diploma or equivalent.
• At least four years in business or general office environment.

Responsabilités

• Process and balance mortgage payments, claim funds, and third-party transactions within established timelines (e.g., 48-hour processing standards).
• Identify, research, and resolve rejected, misapplied, or outstanding funds in accordance with department guidelines.
• Ensure accuracy and compliance with investor requirements and internal procedures.
• Utilize mortgage servicing systems to monitor and manage cash flow activity.
• Maintain documentation and support development or adherence to departmental policies and procedures.
• Partner with internal teams to ensure accurate and timely processing outcomes.

Connaissances

Attention to detail

Effective communication

Time management

Team coordination

Cross-functional collaboration

Formation

High school diploma or equivalent

Outils

MSP

Black Knight

Microsoft Office

Description du poste

At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.

Job Description

The Mortgage Payment Processor is responsible for processing and balancing mortgage-related cash transactions in accordance with department procedures and investor guidelines. This role ensures timely and accurate application of funds, researches and resolves discrepancies, and supports operational efficiency within mortgage default and servicing functions.

Key Responsibilities

• Process and balance mortgage payments, claim funds, and third-party transactions within established timelines (e.g., 48-hour processing standards)
• Identify, research, and resolve rejected, misapplied, or outstanding funds in accordance with department guidelines
• Ensure accuracy and compliance with investor requirements and internal procedures
• Utilize mortgage servicing systems to monitor and manage cash flow activity
• Maintain documentation and support development or adherence to departmental policies and procedures
• Partner with internal teams to ensure accurate and timely processing outcomes

Basic Qualifications

• High school diploma or equivalent
• Four or more years of experience in business and general office environment

Preferred Skills/Experience

• Relevant experience in mortgage operations, payment processing, or financial services
• Strong attention to detail with ability to manage transaction-based work across varying guidelines
• Effective communication skills and ability to coordinate across teams
• Ability to manage time-sensitive work and meet established service level expectations
• Experience with mortgage default, foreclosure, or servicing environments
• Familiarity with systems such as MSP, Black Knight, or similar mortgage platforms
• Experience working with Microsoft Office tools

**The role offers a hybrid schedule, which means there’s an in-office expectation of 3 or more days per week at one of the posted hub locations.**

If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.

Benefits:

Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. That’s why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following:

• Healthcare (medical, dental, vision)
• Basic term and optional term life insurance
• Short-term and long-term disability
• Pregnancy disability and parental leave
• 401(k) and employer-funded retirement plan
• Paid vacation (from two to five weeks depending on salary grade and tenure)
• Up to 11 paid holiday opportunities
• Adoption assistance
• Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

Review our full benefits available by employment status here.

U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law.

E-Verify

U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program.

The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $20.00 - $20.91

U.S. Bank will consider qualified applicants with arrest or conviction records for employment. U.S. Bank conducts background checks consistent with applicable local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act as well as the San Francisco Fair Chance Ordinance. U.S. Bank is subject to, and conducts background checks consistent with the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA). In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures.

Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies.

Posting may be closed earlier due to high volume of applicants.