Mortgage Loan Processor - Reverse

Mutual of Omaha Mortgage; Atlanta (GA); Remote; USD 33,000 - 41,000; Full time

Benefits offered by this job

Vacation hours

Paid sick time

Public holidays

Medical plans

Dental coverage

Vision coverage

Life insurance

401K with employer match

Remote work

Free legal services

Job summary

Mutual of Omaha Mortgage is seeking a reverse mortgage loan processor to manage a full pipeline, ensure regulatory compliance, and input data accurately into systems. The role emphasizes attention to detail and timely processing in a fast-paced environment.

The position requires prior reverse mortgage experience, strong MS Office skills, and excellent customer service. This is a full-time role with comprehensive benefits and remote-friendly options.

Qualifications

• Minimum 2 years in reverse mortgage loan processing required.
• Bachelor’s degree preferred, but not required.
• Excellent computer skills with the ability to learn new systems
• Knowledge of MS Office products
• Strong customer service and time management skills a must
• Highly motivated and determined to succeed in a competitive, time sensitive industry

Responsibilities

• Effectively manage and process a full pipeline of mortgage loan files
• Evaluate loan files for regulatory compliance and completeness
• Accurately review and input pertinent loan data into operational systems
• Order supplementary vendor products, such as title reports and property appraisals
• Obtain required underwriting conditions from loan officer and/or loan applicant(s)
• Utilize FHA Connection to update loan data as needed
• Communicate pipeline and file status to retail sales channels and management
• Work closely with all operational departments to establish productive and efficient workflows
• Complete required checklists and worksheets

Skills

Customer service

Time management

Computer skills

Education

Bachelor’s degree preferred, but not required

Tools

MS Office

FHA Connection

Job description

Mutual of Omaha is a Fortune 300 Company with an iconic brand and outstanding customer loyalty. Mutual of Omaha Mortgage is inspired by hometown values and a commitment to being responsible and caring for each other. We exist for the benefit of our customers and employees. Mutual of Omaha Mortgage is a full-service lending company offering both Forward and Reverse Mortgage products including a complete line of residential mortgage, refinancing, specialty, and HECM loans. We employ a knowledgeable staff of experienced Loan Officers with an operations team that is second to none. If you are interested in joining a team that promotes from within and works together toward a common goal of helping customers with their mortgage needs, please review and apply for our opening below! Prior Reverse Mortgage Experience is required.

Duties and Responsibilities:

• Effectively manage and process a full pipeline of mortgage loan files
• Evaluate loan files for regulatory compliance and completeness
• Accurately review and input pertinent loan data into operational systems
• Order supplementary vendor products, such as title reports and property appraisals
• Obtain required underwriting conditions from loan officer and/or loan applicant(s)
• Utilize FHA Connection to update loan data as needed
• Communicate pipeline and file status to retail sales channels and management
• Work closely with all operational departments to establish productive and efficient workflows
• Complete required checklists and worksheets

Mutual of Omaha is a Fortune 300 Company with an iconic brand and outstanding customer loyalty. Mutual of Omaha Mortgage is inspired by hometown values and a commitment to being responsible and caring for each other. We exist for the benefit of our customers and employees. Mutual of Omaha Mortgage is a full-service lending company offering both Forward and Reverse Mortgage products including a complete line of residential mortgage, refinancing, specialty, and HECM loans. We employ a knowledgeable staff of experienced Loan Officers with an operations team that is second to none. If you are interested in joining a team that promotes from within and works together toward a common goal of helping customers with their mortgage needs, please review and apply for our opening below! Prior Reverse Mortgage Experience is required.

Duties and Responsibilities:

• Effectively manage and process a full pipeline of mortgage loan files
• Evaluate loan files for regulatory compliance and completeness
• Accurately review and input pertinent loan data into operational systems
• Order supplementary vendor products, such as title reports and property appraisals
• Obtain required underwriting conditions from loan officer and/or loan applicant(s)
• Utilize FHA Connection to update loan data as needed
• Communicate pipeline and file status to retail sales channels and management
• Work closely with all operational departments to establish productive and efficient workflows
• Complete required checklists and worksheets

Experience and Education:

• Minimum 2 years in reverse mortgage loan processing required
• Bachelor’s degree preferred, but not required
• Excellent computer skills with the ability to learn new systems
• Knowledge of MS Office products
• Strong customer service and time management skills a must
• Highly motivated and determined to succeed in a competitive, time sensitive industry

The hourly rate for this position is $24-30 per hour.

Mutual of Omaha Mortgage is an Equal Opportunity Employer, and we encourage diverse, talented, qualified applicants to apply.We offer an extensive compensation package. Benefits include:

• Vacation — Vacation hours accrue on a per pay period basis. Balance maximums are based on years of service.
• Paid Sick Time — 40 hours of paid sick time after 90 days of employment. State sick time requirements will be added as needed.
• 9Paid Holidays + 1 Cultural Celebration Day (Floating Holiday)
• Multiple PPO Medical Plans, as well as HDHP eligible plan.
• Dental Coverage
• Vision Coverage
• Company Paid Life Insurance
• 401K with a generous employer match
• Additional Benefits including – Optional Life, FSA, Pet Insurance etc.
• Free Legal Services
• Employee Loan Program
• 100% Remote