Mortgage Loan Originator Assistant

CEN; Conway (AR); On-site; USD 21,000 - 28,000; Full time

Job summary

The Mortgage Loan Originator Assistant at CEN in Conway, AR supports loan origination by answering phones, preparing files for processing and closing, and ordering appraisals, title work, and credit supplements. The role also creates marketing materials and manages closing gifts.

It facilitates the application process for prequalified applicants, pulls credit reports, collects conditions, and resubmits documentation to processing and closing.

Qualifications

• Reading and understanding simple instructions, short correspondence and memos.
• Ability to write simple correspondence.
• Mathematical skills to perform basic arithmetic and interpret bar graphs.
• Critical thinking to follow written or oral instructions in routine scenarios.

Responsibilities

• Answer calls, manage calendar and appointments, and schedule closings.
• Prepare files for processing and closing submissions and resubmissions.
• Order appraisals, title work, and credit supplements.
• Prepare withdrawals and denials.
• Distribute marketing material, thank you notes and gifts for closing.
• Order TRVs and SSN verifications.
• Maintain closed loan files.
• Obtain required conditions/documents for processing/approval.
• Complete required BSA/AML and compliance training as assigned.
• Maintain alertness and work safely in the workplace.
• Perform other related duties as assigned.

Skills

Clerical/administrative experience

Strong communication

Education

High school diploma or GED

Tools

Microsoft Outlook

Microsoft Word

Microsoft Excel

Job description

The Mortgage Loan Originator (MLO) Assistant answers the phone, prepare files for processing and closing, orders appraisals, title work, and credit supplements. This position prepares marketing material, thank you notes and gifts for closing. The MLO Assistant helps facilitate the application process for prequalified applicants, pulls credit reports, gathers approval conditions and resubmits to processing and closing.

ESSENTIAL DUTIES AND RESPONSIBILITIES

1. 1. Answer phone calls, manage the calendar and appointments, including scheduling closing appointments for the MLO.
2. 2. Prepare files for processing and closing-submission and resubmission.
3. 3. Order appraisals, title work, and credit supplements.
4. 4. Prepare withdrawals & denials.
5. 5. Distribute marketing material, thank you notes and gifts for closing.
6. 6. Order TRV's, SSN verification.
7. 7. Maintain closed loan files.
8. 8. Obtain conditions/documents from clients (or other sources) for loan processing/approval.
9. 9. Complete required BSA/AML training and other compliance training as assigned.
10. 10. The ability to work in a constant state of alertness and in a safe manner.
11. 11. Perform any other related duties as required or assigned.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty mentioned satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

EDUCATION AND EXPERIENCE

High school or GED, plus specialized schooling and/or on the job education in a specific skill area; e.g. data processing, clerical/administrative, equipment operation, etc., plus 2 years related experience and/or training, or equivalent combination of education and experience.

COMMUNICATION SKILLS

Ability to read and understand simple instructions, short correspondence, notes, letters and memos; ability to write simple correspondence.

MATHEMATICAL SKILLS

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to prepare and interpret bar graphs.

CRITICAL THINKING SKILLS

Ability to use common sense understanding in order to carry out detailed written or oral instructions. Ability to deal with problems involving a few known variables in situations of a routine nature.

REQUIRED CERTIFICATES, LICENSES, REGISTRATIONS

Not indicated.

PREFERRED CERTIFICATES, LICENSES, REGISTRATIONS

Not indicated.

SOFTWARE SKILLS REQUIRED

Not indicated.

WORKING CONDITIONS

Periodically exposed to such elements as noise, intermittent standing, walking, pushing, carrying, or lifting; but none are present to the extent of being disagreeable.

ENVIRONMENTAL CONDITIONS

The following work environment characteristics described here are representative of those an employee encounters while performing essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually moderate.

PHYSICAL ACTIVITIES

The following physical activities described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions and expectations.

Semi-repetitive, low physical. Semi-repetitive type work which requires periods of concentration for varied time cycles as prescribed by the tasks.

While performing the functions of this job, the employee is continuously required to sit, talk or hear; frequently required to stand, walk, use hands to finger, handle, or feel, reach with hands and arms; and occasionally required to stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision.

ADDITIONAL INFORMATION

• -Two (2) years related experience and/or training, or equivalent combination of education and experience.
• -Mortgage experience and or knowledge preferred
• -Experience with Microsoft Outlook, Word and Excel

-This position requires S.A.F.E. Act registration at the time of employment through the Nationwide Mortgage Licensing System (NMLS). The NMLS web site provides the MU4R questions and registration required for employment in this position.

Qualifications

Education

Required

High School or better.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.