Mortgage Loan Originator

Fifth Third Bank; Lansing (MI); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Extensive benefits programs

Incentive compensation based on performance

Job summary

Fifth Third Bank is looking for a mortgage loan originator in Lansing, Michigan. This role involves managing residential mortgage loans from application to closing while meeting performance standards and ensuring a positive customer experience.

The ideal candidate will have knowledge of lending guidelines, customer service skills, and effective communication abilities. A competitive compensation package is incentive-based, with additional benefits supporting employee well-being.

Qualifications

• Knowledge of residential mortgage processing, underwriting, and closing procedures.
• S.A.F.E. Act registration through NMLS at time of employment.
• Strong desire to excel in a competitive environment.

Responsibilities

• Develop referral contacts (realtors, builders, professional and personal contacts).
• Manage pipeline for all originated loans through closing.
• Maintain high levels of customer service while managing applicant expectations.

Skills

Knowledge of conventional lending guidelines

Customer service skills

Strong written and verbal communications skills

Organizational skills

Basic sales technique skills

Education

High school diploma or equivalent

Four-year college degree preferred

Tools

Laptop for loan processing

Job description

General Function

Performs a wide range of duties relating to the origination of residential first mortgage loans for outside referrals. Meets standards and objectives defined by management for mortgage loan sales and cross‑selling objectives. Assumes overall responsibility for the residential mortgage loan from application to closing. Responsible and accountable for risk by openly exchanging ideas and opinions, elevating concerns, and personally following policies and procedures as defined. Accountable for always doing the right thing for customers and colleagues, and ensures that actions and behaviors drive a positive customer experience. While operating within the Bank’s risk appetite, achieves results by consistently identifying, assessing, managing, monitoring, and reporting risks of all types.

Essential Duties And Responsibilities

• Develop referral contacts (realtors, builders, professional and personal contacts).
• Maintain knowledge of Fifth Third Mortgage Company’s policies and procedures.
• Maintain knowledge of available loan products, processing procedures, and underwriting and general departmental guidelines.
• Follow defined protocol for escalation exceptions.
• Take applicant applications by completing Fannie Mae form 1003 on the laptop.
• Utilize the laptop for communication and access of daily rates, applicant credit reports, Loan Prospector responses and transmitting the loan to LOMAS.
• Collect appropriate documentation from each applicant and deliver loan package in the time frames set by management.
• Manage pipeline for all originated loans through closing and complete required management reports.
• Communicate with branches and/or applicants by providing timely updates and progress reports.
• Maintain high levels of customer service while managing each applicant’s and support staff’s expectations.
• Attend and participate in all Consumer Lending meetings as required by management.

Minimum Knowledge And Skills Required

• High school diploma or equivalent mandatory. Four‑year college degree preferred.
• Knowledge of conventional and/or government lending guidelines.
• Knowledge of residential mortgage processing, underwriting, and closing procedures.
• Knowledge of federal lending regulations governing real‑estate lending.
• Demonstrated organizational skills.
• Strong written and verbal communications skills.
• Demonstrated teamwork and customer service skills.
• Proven computer skills.
• Basic sales technique skills.
• Strong desire to excel in a competitive environment.
• S.A.F.E. Act registration at the time of employment through the Nationwide Mortgage Licensing System (NMLS). The NMLS web site (mortgage.nationwidelicensingsystem.org) provides the MU4R questions and registration required for employment in this position.

Compensation

Compensation for this position is largely incentive‑based. Incentive compensation is combined with either a base salary or a draw to determine total cash compensation, and incentive compensation is based upon company, line of business and/or individual performance. More information can be obtained upon request.

Benefits

Our extensive benefits programs are designed to support the individual needs of our employees and their families, encompassing physical, financial, emotional and social well‑being. You can learn more about those programs on our 53.com Careers page at: https://www.53.com/content/fifth-third/en/careers/benefits.html or by consulting with your talent acquisition partner.

Location

Lansing, Michigan 48911

Fifth Third Bank, National Association is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status.