Mortgage Loan Originator

KEMBA Financial Credit Union Inc.; Columbus (OH); On-site; USD 45,000 - 65,000; Full time

Job summary

KEMBA Financial Credit Union is seeking a Mortgage Loan Originator to drive mortgage business and deliver excellent member service. The role requires coordinating with members, staff, and processing vendors to advance loan opportunities.

Responsibilities include preparing loan documents, ensuring policy compliance, and maintaining up-to-date knowledge of mortgage industry changes to support prompt approvals.

Qualifications

• Knowledge of lending products and regulations.
• Ability to work in a fast-paced environment.
• Strong organizational skills and attention to detail.
• Ability to manage multiple tasks and work well independently or as part of a team.

Responsibilities

• Develops mortgage business and promotes the Credit Union's products and services.
• Prepares loan documents for underwriters and processing vendors.
• Ensures compliance with loan procedures and policy guidelines.
• Maintains knowledge of industry regulations and licensing requirements.
• Provides excellent member service and resolves complex member issues.

Skills

Mortgage lending knowledge

Multitasking

Attention to detail

Independent / teamwork

Education

College degree or equivalent

Tools

Windows

Job description

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Reports to: Mortgage Origination Manager

Status: Non-Exempt

Objective

The Mortgage Loan Originator is a results-driven position responsible for performing a broad variety of Member focused sales and service-related activities related to mortgage lending that helps enrich the financial lives of our member. This high-contact sales position requires the ability to deal effectively with Members and other KEMBA Associates in person, by telephone and in writing.

Duties and Responsibilities

• Develops new and existing mortgage business
• Actively promotes the Credit Union's full line of products and financial services in person, over the phone and electronically
• Prepares all loan papers to submit for approval to loan underwriters or mortgage processing vendor
• Ensures that all loan procedures are followed and are within the policy guidelines
• Maintains awareness in the field of credit granting regarding government agencies, regulation, data processing requirements and future development; keeps up to date on changes in the mortgage loan industry and legislation that would affect mortgage lendin
• Works to maximize Member satisfaction by providing optimum service and handles difficult Member problems
• Possesses a working knowledge of FNMA standards
• Registers with the Nationwide Mortgage Licensing System (NMLS) as a Mortgage Loan Originator (MLO) and maintains and renews the registration in addition to completing related compliance training as directed by KEMBA
• Keeps abreast of changes to mortgage loans from mortgage processing vendors, acts as liaison between Members and mortgage processing vendor
• Works with other mortgage lending institutions and title companies on behalf of Member
• Performs all duties in a manner that is fully compliant with applicable industry regulations as well as KEMBA policy and procedures
• Develops an understanding of Credit Union history, philosophy, organization, policies, and operational procedures
• On a self-direct basis, continues to improve individual level of competency through training and certification on established educational programs
• Relates to others beyond giving and receiving instructions:
  • Communicates with coworkers or peers without exhibiting behavioral extremes
  • Performs work activities requiring negotiating, instructing, supervising, persuading, or speaking with others
  • Responds appropriately to feedback
• Performs other duties as required by management

Required Qualifications

• College degree or combination of equivalent education and experience preferred
• Preferred minimum of one year or more experience in mortgage lending
• Knowledge of lending products/regulations
• Demonstrated sound lending judgment
• Ability to work in a fast-paced environment
• Ability to manage multiple tasks
• Strong organizational skills and attention to detail
• Must value a high degree of accuracy
• Basic PC skills (Windows)
• Basic math skills
• Ability to work well independently or as part of a team

Physical Demands

The physical demands listed below represent those necessary to perform the essential functions of this role. Reasonable accommodation may be provided to enable individuals with disabilities to perform these functions.

The employee is regularly required to sit, use their hands, reach with arms, and communicate verbally and orally. Occasional standing, walking, and lifting of objects up to 25 pounds are required. Vision requirements include close, distance vision, and focus adjustment.