Mortgage Loan Officer - Retail

0101 The Huntington National Bank; Mobile (AL); Hybrid; USD 55,000 - 75,000; Full time

Job summary

Huntington Mortgage Banking is seeking a Retail Mortgage Loan Officer to deliver exceptional customer service and advise clients on mortgage options from application to closing.

You will develop internal and external referral sources, build community relationships, and maintain a robust client pipeline while guiding applicants through underwriting requirements. This role emphasizes cross-selling financial products and maintaining strong communication with loan origination sources.

Qualifications

• High school diploma or GED
• 1+ years mortgage loan origination experience, preferably at a bank
• NMLS license or eligibility

Responsibilities

• Develops new and expands referral sources to grow mortgage business
• Advises clients on mortgage loan options and other financial products using consultative selling
• Provides excellent customer service from application through closing, coordinating with underwriting
• Maintains client relationships and pipeline
• Advises customers on completing loan applications
• Performs other duties as assigned

Skills

Mortgage origination

Consultative selling

Customer service

Cross-selling

Communication skills

Organization

Multitasking

PC/Internet skills

Education

NMLS license

Bachelor's degree (preferred)

Job description

The Mortgage Loan Officer - Retail position provides Simply the Best customer service to each customer at all times.

Responsibilities include using internal and external referral sources to develop mortgage loan business; building and maintaining business relationships within the community.

Duties & Responsibilities

• Develops new and expands internal and external referral sources to grow mortgage business
• Using consultative selling techniques, advises clients on mortgage loan options and other financial products.
• Provides excellent customer service from approval through closing, working closely with loan origination sources to secure and verify all information required for underwriting.
• Responsible for maintaining client relationships.
• Advises customers on the completion of loan applications.
• Performs other duties as assigned.

Basic Qualifications

• High school diploma or GED
• One or more years of mortgage loan origination experience, preferably at a bank
• NMLS license

Preferred Qualifications

• Pipeline and book of business
• Bachelor's degree preferred
• Knowledge of mortgage loan products (conventional, FHA/VA, construction lending and portfolio programs)
• Knowledge of mortgage procedures, documentation, and underwriting guidelines
• Demonstrated ability to identify opportunities to cross-sell financial products and services
• Effective written and verbal communication skills
• Strong organizational skills
• Ability to multi-task PC - Internet skill

Exempt Status: (Yes = not eligible for overtime pay) (No = eligible for overtime pay) No.

Workplace Type: Office

Our Approach to Office Workplace Type.

Certain positions outside our branch network may be eligible for a flexible work arrangement. We're combining the best of both worlds: in-office and work from home. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. Remote roles will also have the opportunity to come together in our offices for moments that matter. Specific work arrangements will be provided by the hiring team.

Huntington will not sponsor applicants for this position for immigration benefits, including but not limited to assisting with obtaining work permission for F-1 students, H-1B professionals, O-1 workers, TN workers, E-3 workers, among other immigration statuses. Applicants must be currently authorized to work in the United States on a full-time basis.

Huntington is an Equal Opportunity Employer.

Welcome to Huntington! At Huntington, we look out for people. From reinventing banking with game-changing innovations to building an internal culture that creates lifelong bonds, together, we can make people's lives better. And amazing things happen when we look out for each other. We prove it every day. Whether it's helping a colleague or collaborating on a new tool that will revolutionize the way people save money, our actions can have a huge impact. Our colleagues look out for people with a Can-Do Attitude, Service Heart and Forward Thinking. Those are our values simple but powerful. Each of them pushes us do the right thing, to do right by people. Because people are what matter.

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