Mortgage Loan Officer - Retail

Huntington Bank; Birmingham (AL); Hybrid; USD 52,000 - 68,000; Full time

Job summary

Huntington Bank is seeking a Mortgage Loan Officer in the Retail group to deliver exceptional customer service while expanding mortgage loan business through internal and external referrals.

You will advise clients on loan options, work with loan origination teams to verify information, and maintain strong client relationships from application to closing. A high school diploma or GED is required, with 1+ years of mortgage experience and an NMLS license; a Bachelor’s degree is preferred.

Qualifications

• High school diploma or GED is required.
• 1+ years mortgage loan origination experience, preferably at a bank.
• NMLS license required.
• Pipeline and book of business experience preferred.
• Bachelor's degree preferred.

Responsibilities

• Develops new and expands internal and external referral sources to grow mortgage business.
• Advises clients on mortgage loan options and other financial products using consultative selling.
• Provides excellent customer service from application through closing, working with loan origination sources to verify underwriting information.
• Maintains client relationships.
• Assists customers with completing loan applications.
• Performs other duties as assigned.

Skills

Customer service

Communication skills

Multi-tasking

Attention to detail

Education

High school diploma or GED

Bachelor’s degree preferred

NMLS license

Job description

The Mortgage Loan Officer - Retail position provides Simply the Best customer service to each customer at all times.

Responsibilities include using internal and external referral sources to develop mortgage loan business; building and maintaining business relationships within the community.

Duties & Responsibilities

• Develops new and expands internal and external referral sources to grow mortgage business
• Using consultative selling techniques, advises clients on mortgage loan options and other financial products.
• Provides excellent customer service from approval through closing, working closely with loan origination sources to secure and verify all information required for underwriting.
• Responsible for maintaining client relationships.
• Advises customers on the completion of loan applications.
• Performs other duties as assigned.

Basic Qualifications

• High school diploma or GED
• One or more years of mortgage loan origination experience, preferably at a bank
• NMLS license

Preferred Qualifications

• Pipeline and book of business
• Bachelor's degree preferred
• Knowledge of mortgage loan products (conventional, FHA/VA, construction lending and portfolio programs)
• Knowledge of mortgage procedures, documentation, and underwriting guidelines
• Demonstrated ability to identify opportunities to cross-sell financial products and services
• Effective written and verbal communication skills
• Strong organizational skills
• Ability to multi-task PC - Internet skill

Exempt Status: (Yes = not eligible for overtime pay) (No = eligible for overtime pay) No.

Workplace Type: Office

Our Approach to Office Workplace Type.

Certain positions outside our branch network may be eligible for a flexible work arrangement. We're combining the best of both worlds: in-office and work from home. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. Remote roles will also have the opportunity to come together in our offices for moments that matter. Specific work arrangements will be provided by the hiring team.

Huntington will not sponsor applicants for this position for immigration benefits, including but not limited to assisting with obtaining work permission for F-1 students, H-1B professionals, O-1 workers, TN workers, E-3 workers, among other immigration statuses. Applicants must be currently authorized to work in the United States on a full-time basis.

Huntington is an Equal Opportunity Employer.

Welcome to Huntington! At Huntington, we look out for people. From reinventing banking with game-changing innovations to building an internal culture that creates lifelong bonds, together, we can make people's lives better. And amazing things happen when we look out for each other. We prove it every day. Whether it's helping a colleague or collaborating on a new tool that will revolutionize the way people save money, our actions can have a huge impact. Our colleagues look out for people with a Can-Do Attitude, Service Heart and Forward Thinking. Those are our values simple but powerful. Each of them pushes us do the right thing, to do right by people. Because people are what matter.

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