Mortgage Loan Officer

Granite Bank; United States; On-site; USD 65,000 - 110,000; Full time

Job summary

Granite Bank in the Dallas–Fort Worth area seeks a Mortgage Loan Officer to originate residential loans and guide borrowers from inquiry to closing. You will assess borrower needs, explain loan options, collect documentation, and coordinate with underwriting and closing teams to keep the process on track.

You will build relationships with real estate professionals and deliver exceptional client service while maintaining regulatory compliance and a proactive loan pipeline.

Qualifications

• Experience as a Loan Officer with residential mortgage origination.
• Strong knowledge of mortgage lending practices, including conventional and government-backed products.
• Understanding of underwriting principles and the ability to prepare complete, accurate loan files in compliance.
• Proven customer service skills with the ability to explain complex information clearly and support clients through the home-buying process.
• State-appropriate NMLS licensing or eligibility to obtain and maintain registrations and licenses.

Responsibilities

• Originate residential mortgage loans and manage an active pipeline.
• Coordinate with underwriting and closing teams to move loans to closing.
• Develop and maintain relationships with real estate professionals to source business.

Skills

Loan officer experience

Mortgage industry knowledge

Underwriting principles

Customer service

NMLS licensing

Communication skills

Attention to detail

LO systems

Community banking

Job description

Company Description

Granite Bank is a locally owned, highly reputable community bank recognized for its flexibility, expertise, and personalized service. The bank’s vision is to create a client experience unlike any other, especially for individuals and families navigating the home-buying process for the first time. Team members focus on educating clients in a welcoming, accessible way so they can make confident decisions about their mortgage options. Granite Bank is committed to making a meaningful difference in customers’ lives by helping them build lasting memories in their new homes. The bank operates as an Equal Housing Lender and maintains NMLS registration (#405434).

Role Description

The Mortgage Loan Officer role is a full-time position, based in the Dallas-Ft. Worth Metroplex. This role is responsible for originating residential mortgage loans, meeting with prospective borrowers, and guiding them through the full loan process from initial inquiry to closing. Daily activities include assessing borrower needs, explaining loan products and terms, collecting and reviewing financial documentation, and coordinating with underwriting and closing teams. The Mortgage Loan Officer will maintain strong relationships with real estate professionals, provide clear and timely communication to clients, and ensure all files comply with regulatory and internal lending guidelines. The role also involves actively developing a pipeline of new business, delivering high-quality customer service, and supporting Granite Bank’s commitment to an exceptional client experience.

Qualifications

• Experience working as a Loan Officer, with a track record of originating and managing residential mortgage loans.
• Strong knowledge of the Mortgage Industry and Mortgage Lending practices, including familiarity with conventional and government-backed loan products.
• Understanding of Underwriting principles and the ability to prepare complete, accurate loan files that meet regulatory and policy requirements.
• Proven Customer Service skills, with the ability to explain complex information clearly and support clients throughout the home-buying process.
• State-appropriate NMLS licensing or eligibility to obtain and maintain required registrations and licenses.
• Excellent communication, interpersonal, and relationship-building skills with borrowers, real estate agents, and internal partners.
• Attention to detail, strong organizational skills, and the ability to manage multiple files and deadlines effectively.
• Proficiency with loan origination systems and basic office software; comfort working with financial documents and data.
• Previous experience in community banking or a customer-focused financial services environment is beneficial.

What You Can Expect:

Support to Produce More

We provide the systems, resources, and operational support that allow you to spend more time selling, building relationships, and closing loans—and less time dealing with unnecessary obstacles.

Technology & AI

We leverage modern technology and AI to automate repetitive tasks, improve follow-up, streamline communication, and help you work more efficiently. The goal isn't to replace the personal relationship—it’s to give you more time to build it.

Coaching & Development

You don't have to know everything. You do have to be willing to get better. We provide coaching, accountability, and an environment where experienced producers can sharpen their skills and developing LOs can reach their potential.

A Culture That Matters

We believe great teams are built on trust, accountability, teamwork, and a shared desire to win. We celebrate each other's success, share ideas, help solve problems, and hold each other to a high standard.

We're looking for people who want to build something, get better, leverage technology, and be surrounded by others who want the same thing.