Mortgage Loan Officer

PNC; Seattle (WA); On-site; USD 49,500 - 82,500; Full time

Benefits offered by this job

Comprehensive medical coverage

401(k) with PNC match

Paid time off including maternity leave

Job summary

PNC in Seattle is looking for a Mortgage Loan Officer to join its Mortgage organization. The successful candidate will manage customer relationships, recommending appropriate loan solutions and ensuring compliance throughout the mortgage process.

Ideal applicants should have strong banking knowledge, customer solution skills, and preferably some experience in the mortgage sector. The role is in-office and offers a range of comprehensive benefits including medical insurance, 401(k) matching, and paid time off.

Qualifications

• Proven history of production within the mortgage market.
• Demonstrated knowledge in sales and customer solutions.
• Ability to comply with financial regulations.

Responsibilities

• Recommend loan solutions based on clients’ requirements.
• Manage a portfolio of customer relationships.
• Collaborate with stakeholders to complete mortgage transactions.

Skills

Banking Products

Client Prospecting

Customer Relationships

Customer Solutions

Documentation

Innovation

Mortgages

Sales

Education

No Degree

Job description

Position Overview

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are united in delivering the best experience for our customers and fostering an inclusive workplace culture where all employees feel respected, valued, and have an opportunity to contribute to the company’s success. As a Mortgage Loan Officer within PNC's Mortgage organization, you will be based in the Seattle, WA market.

Ideal candidates will have a proven history of production in the market. PNC is an in‑office company that fosters a supportive culture where employees can thrive and achieve balance. PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.

Job Description

• Recommends loan solutions in accordance with lending guidelines and clients’ requirements.
• Manages a portfolio of customer relationships, seeks prospective opportunities to retain and/or develop new clients, and is responsible for sales calls.
• Develops and prepares loan solutions, refers products and services, reviews documentation to ensure compliance, and manages the customer pipeline for efficiency.
• Collaborates with internal and external stakeholders to complete mortgage transactions.
• Collects and analyzes customer financial information for multifaceted and/or complex borrowers.

Employee Expectations

• Customer Focused – knowledge of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and the ability to leverage that information in creating customized customer solutions.
• Managing Risk – assessing and effectively managing all risks associated with their business objectives and activities to ensure adherence to and support of PNC’s Enterprise Risk Management Framework.

Qualifications

Successful candidates must demonstrate appropriate knowledge, skills, and abilities for this role.

• Preferred Skills: Banking Products, Client Prospecting, Customer Relationships, Customer Solutions, Documentation, Innovation, Mortgages, Sales
• Competencies: Customer Experience Management, Effective Communications, Financial Analysis, Loan Origination, Matrix Management, Mortgage Products, Sales Tasks And Activities, Scheduling Work and Activities, Selling
• Work Experience: Roles at this level typically require a university or college degree with less than 1 year of professional experience and/or successful completion of a formal development program. In lieu of a degree, a comparable combination of education, job‑specific certification(s), and experience (including military service) may be considered.
• Education: No Degree
• Certifications: No Required Certification(s)
• Licenses: Candidates will be subject to additional background checks as required by Consumer Financial Protection Bureau regulations.

Pay Transparency

Base Salary: $49,500.00 – $82,500.00. Salaries may vary based on geographic location, market data, and individual skills, experience, and education. This role is incentive eligible with payment based upon company, business, and/or individual performance.

Benefits

PNC offers a comprehensive range of benefits. Options for full‑time employees include medical/prescription drug coverage (with an HSBA feature), dental and vision options; employee and spouse/child life insurance; short and long‑term disability protection; 401(k) with PNC match, pension, and stock purchase plans; dependent care reimbursement account; backup child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance; a robust wellness program with financial incentives.

PNC also generally provides paid time off, including maternity and/or parental leave; up to 11 paid holidays each year; 9 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and additional days based on years of service.

Disability Accommodations Statement

If an accommodation is required to participate in the application process, please contact us via email at [e-mail]. Include “accommodation request” in the subject line, your name, the job ID, and preferred contact method. Applicants may also call 877‑968‑7762 and say “Workday” for accommodation assistance. All information provided will be kept confidential and used only to provide necessary accommodations.

Equal Employment Opportunity (EEO)

PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law. This position is subject to the requirements of Section 19 of the FDIA and, for any registered role, the SAFE Act and/or FINRA, which prohibit the hiring of individuals with certain criminal history.

California Residents

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