Mortgage Loan Officer

Penn Community Bank; Perkasie (Bucks County); On-site; USD 60,000 - 100,000; Full time

Job summary

Penn Community Bank is seeking a Residential Lending professional to expand the loan pipeline and build strong borrower relationships. You will assist applicants, analyze qualifications, and guide clients through the financing process while delivering exceptional service.

The role requires knowledge of underwriting guidelines, NMLS compliance, and strong communication skills. A college degree is preferred, and the position is based on-site in our lending team with opportunities for growth.

Qualifications

• Must meet SAFE Act requirements and be registered with NMLS.
• Strong knowledge of underwriting guidelines and bank overlays.
• Excellent written and oral communication skills.
• Ability to manage time exceptionally well.
• Strong presentation/public speaking abilities.

Responsibilities

• Develop sales leads independently and with Banking Center Managers/Business Development Officers to grow Residential Lending relationships and product sales.
• Manage a book of Residential Lending borrowers, including loan pipeline, inquiries, and Realtor/COI relationships.
• Assist borrowers in completing financing applications and gathering required information.
• Analyze borrower qualifications to prequalify loan amounts and select appropriate programs and pricing.
• Provide best-in-class service by promptly returning calls, answering questions, and educating borrowers on loan products.
• Comply with all applicable regulations, Bank policies, and privacy standards; participate in training.
• Develop internal and external referral networks to increase the loan pipeline and meet/exceed sales goals.
• Act as a trusted advisor with knowledge of lending processes, policy, and underwriting criteria.
• Identify cross-selling opportunities and coordinate warm transfers to internal partners.

Skills

Communication skills

Time management

Presentation/public speaking

Microsoft Office

Education

High School diploma or GED

College degree preferred

Tools

Microsoft Office

Job description

Job description:The following is a list of essential functions, which may be subject to change at any time and without advance notice. Management may assign new duties, reassign existing duties, or eliminate a function.Develop sales leads independently and by cooperation with the Financial Center Managers or Business Development Officers to attain new Residential Lending business relationships and product salesManage a book of business for residential lending customers including but not limited to: a pipeline of loans, answering customer inquiries, and developing relationships with Realtors and other COIsAssist borrowers in completing their applications for financing, gathering and entering complete information as needed.Analyze borrower qualifications to determine a prequalified loan amount while working with the borrower to identify the appropriate loan program and pricing.Deliver “best in class” customer service by promptly returning phone calls, answering questions, and providing education to prospective borrowers on loan product types.Abide by all state, federal, and local laws, including those regarding fair lending and nondiscrimination in the extension of mortgage services.Develop and foster internal and external client referral relationships to assist in generating an ever increasing pipeline of loan applications.Meet and exceed published individual and department goals for sales activity, productivity, and processing times.Become the client’s “trusted advisor” by demonstrating knowledge of the lending function, bank policy, and industry underwriting criteria.Participate as a valued Team Member, representing the bank with enthusiasm and professionalism at all times.Identify borrower cross-selling opportunities, delivering “warm transfers” to internal partners to support bank cross-sell goals.ComplianceComply with all applicable regulations and Bank policies regarding employment and employment law.Participate in annual compliance and other job-related training.Comply with applicable bank regulations, Bank policies and procedures.Comply with Bank’s internal privacy and ethics standardsRelationships and ContactsInternal : Reports to Residential Lending Sales Manager, frequent interaction with Operations staff, department leaders, and back office personnel.External : Frequent interaction with borrowers, depositors, referral sources, realtors, and vendors.Education and ExperienceHigh School diploma or GED required; college degree preferred.Minimum of two years’ previous experience in a sales oriented environment, with proven track record of success, required; network of established referral sources preferred.Skills and CompetenciesMust be compliant with the SAFE Act and registered with the Nationwide Mortgage Licensing System (NMLS).Strong working knowledge of underwriting guidelines for each agency, as well as bank overlays for portfolio business.Excellent written and oral communication skills.Ability to manage time extraordinarily well.Excellent presentation and public speaking skills.Familiarity with Microsoft OfficePenn community Bank is an equal opportunity employer.