Mortgage Loan Officer

Opportunities at Towne; Glen Allen, Richmond (VA, VA); On-site; USD 70,000 - 120,000; Full time

Benefits offered by this job

Resources needed to succeed

Advanced technology

Excellence in operations

Job summary

TowneBank Mortgage is seeking a Mortgage Loan Officer to originate home loans in a customer‑focused, compliant manner. You will interview applicants, pre-qualify and pre-approve, gather documents, and provide clear status updates while maintaining strong referral pipelines.

Position emphasizes commission-based earnings with draw against commissions and opportunities to mentor peers. On-site role in Glen Allen, VA with TowneBank Mortgage’s leveraging of advanced technology.

Qualifications

• Active NMLS license required.
• 1+ year experience originating VA, FHA, Conventional and VHDA loans.
• Strong sales record with referral sources.

Responsibilities

• Originates mortgage loans in compliance with company policies and regulations.
• Interviews applicants, pre-qualifies and pre-approves.
• Completes applications and gathers supporting documentation; discloses information.
• Maintains and grows referral sources; manages loan pipeline.
• Mentors other Loan Officers and communicates industry trends to senior management.

Skills

VA loans

FHA loans

VHDA loans

Sales experience

Education

High School Diploma or equivalent

Tools

Encompass

Microsoft Office

Job description

Locations

Showing 1 location VA2-4501 Cox Rd-GlenAllen
Glen Allen, VA 23060, USA

• Outside - Sales/Travel
• Full-Time
• Requisition #: MORTG007264

Description

Serving Others. Enriching Lives.

Our member-centric approach empowers our team members to build lasting relationships with the businesses, families, and communities we serve, leading to opportunities and bright futures for our dedicated mortgage professionals.

We value and respect the impact our colleagues make every day both inside and outside our organization. We encourage professional and personal development and embrace a culture that celebrates and promotes the diverse talents, backgrounds, and perspectives of our colleagues and members.

Join us at TowneBank Mortgage!

About Us:

Inspired by our hometown roots, TowneBank Mortgage is committed to providing our borrowers with a personalized mortgage experience. As a division of TowneBank, we uphold the principles and philosophies that have been established by our hometown traditions. TowneBank Mortgage provides the personal experience that you expect from a hometown lender with the most advanced technology available to offer affordable loans, quick processing and exceptional service.

Essential Responsibilities:

This position is primarily responsible for originating Mortgage loans in compliance with company and regulatory policy.

• Provides service to applicants and prospective customers seeking home loan, including interviewing, pre-qualification and pre-approval.
• Completes application and gathers supporting documentation.
• Reviews and completes regulatory disclosures with customer.
• Maintains existing and generates new sources of referral business.
• Quotes interest rates and secures pricing through the Secondary Marketing Department on behalf of the Customer.
• Collects required application fees.
• Inputs application data into Loan Origination Software (LOS).
• Utilizes automated underwriting systems (AUS) to obtain credit recommendations.
• Communicates with customers, both internal and external, regarding the status of the loan and relays information to all interested parties.
• Communicates with all parties in a professional and courteous manner.
• Manages your pipeline of loans to verify accuracy of the current loan status.
• Acknowledges and abides by TowneBank Mortgage Policies and Procedures.
• Mentors other Loan Officers.
• Relays to Senior Management any industry changes or trends that may be of interest to them.
• Participates in TowneBank, TowneBank Mortgage, and area association events.
• If in one of our joint ventures, actively participates in all aspects of the Real Estate Office sales meetings and office functions.
  • Prepares Mortgage Minutes for presentation at each sales meeting.
  • Provides on-going training for the real estate agents (lunch and learns).
  • Works closely with the Broker/Sales Manager
• Attends Loan Officer Meetings.
• Represents the bank with active participation in approved community outreach functions for the purpose of enhancing our image and developing new business opportunities.
• Adheres to applicable federal laws, rules, and regulations including those related to Anti-Money Laundering (AML) and the Bank Secrecy Act (BSA).
• Other duties as assigned.

The compensation paid for this position is strictly commission based with a draw against those commissions. Commission amount payable is dependent on personal production.

Skills & Experience You’ll Need:

We seek a candidate with an active NMLS#. We also seek the following:

• Has at least 1-year experience originating VA, FHA, Conventional and VHDA loans
• Has a proven sales record based on closed loan production
• Currently possess sources of referral business for purchase transactions
• Has a High School Diploma or equivalent
• Has an awareness of FNMA/FHLMC, FHA, VA and VHDA underwriting guidelines
• High degree of personal integrity
• Self-motivated
• Strong interpersonal skills

Bonus Points If You Have:

• Working knowledge of Microsoft Office products
• Working knowledge of Encompass origination software

What We Offer:

When you join our team, take pride in knowing that your work positively impacts others. We offer a space where self-starters, problem solvers and entrepreneurial spirits excel.

• Resources needed to succeed
• Advanced technology
Excellence in operations

Physical Requirements:

• Express or exchange ideas by means of the spoken word via email and verbally.
• Exert up to 10 pounds of force occasionally, use your arms and legs, and sit most of the time.
• Have close visual acuity to perform activities such as analyzing data, viewing a computer terminal, reading, and preparing documentation.
• Not substantially exposed to adverse environmental conditions.
• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential responsibilities of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential responsibilities.
• #mortgage
  #tbm

Qualifications

Licenses & Certifications

Preferred

NMLS Registered

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.