Mortgage Loan Officer

KeyCorp; Dublin (OH); On-site; USD 60,000 - 75,000; Full time

Benefits offered by this job

Commission

Hourly wage draw

Job summary

KeyCorp is seeking a Mortgage Loan Officer to originate residential mortgage loans and advise clients on home lending solutions that fit their financial goals. You will develop referrals and meet sales targets while delivering excellent service in a branch setting.

The role requires 3+ years of mortgage lending experience, strong communication skills, and knowledge of FNMA/FHLMC/FHA/VA regulations, with a pathway to grow Key's home lending business.

Qualifications

• Bachelor's Degree in a business-related field or equivalent experience.
• 3+ years experience as a loan officer in first mortgage production.
• 3+ years working knowledge of FNMA, FHLMC, FHA, VA, TIL regulations, ECOA, RESPA and local laws.
• Strong communication and customer service skills.
• Proficient in sales, prospecting, networking and COI relationship management.
• Ability to analyze market trends and provide strategic mortgage advice.
• Develop partnerships with real estate agents and financial advisors.

Responsibilities

• Prospect home lending business to build new client originations and relationships.
• Originate and process targeted mortgage transactions following guidelines.
• Explain mortgage options, rates, and terms to clients.
• Gather documents and be primary contact throughout the loan process.
• Maintain high client satisfaction and loan quality.
• Maintain knowledge of KeyBank products and competitive offerings.
• Work in branch environment providing in-person services 4+ days/week.

Skills

Communication

Customer service

Sales skills

Tele-consulting

Prospecting

Networking

COI management

Financial acumen

Mortgage products

Education

Bachelor's degree in business-related field

Job description

Location:1990 E Dublin Granville - Columbus, Ohio 43229Job SummaryThe Mortgage Loan Officer (MLO) assists clients with the origination of residential mortgage loans, including providing analysis and advice to current and prospective clients on home lending solutions that meet their needs and financial objectives. The MLO is expected to develop referrals as a means to grow Key's home lending business and client base. The MLO is expected to meet or exceed established sales goals while maintaining high standards of client satisfaction and loan quality.Essential FunctionsProspect home lending business to build and develop new client loan originations and relationships.Originate and process a targeted number of family residential real estate mortgage transactions in accordance with Home Lending process and product guidelines.Provide clients with detailed information about various mortgage options, interest rates, and terms to help them make informed decisionsGather documents at the time of registering a loan and remain the primary point of contact for the client during the loan process.Maintain high standards of client satisfaction and quality, ensuring sales/originator systems and workflows are efficiently controlled.Develop and maintain deep knowledge of KeyBank products, services, and competitive offerings.Maintain proficiency on sales/originator systems and develop efficient workflows.Keep informed of trends and developments in the real estate market and mortgage industry.Works in a branch environment to provide in-person client services 4+ days/week, to include participating in morning huddles and end of day debriefs on targeted days.Performs other duties as assigned; duties, responsibilities and/or activities may change or new ones may be assigned at any time with or without noticeComplies with all KeyBank policies and procedures, including without limitation, acting professionally at all times, conducting business ethically, avoiding conflicts of interest, and acting in the best interests of Key’s clients and Key.EducationBachelor's Degree in a business-related field or equivalent experience (preferred)Work Experience3+ years Experience as a loan officer in 1st mortgage production (preferred)3+ years Working knowledge of FNMA, FHLMC, FHA, VA, TIL regulations, Equal Credit Opportunity Act, RESPA regulations, local and state real estate and finance laws (preferred)SkillsExcellent communication skills, both written and verbal.Strong customer service skills.Proficient in sales and service skills, including tele-consulting, prospecting, networking, and COI relationship management.Demonstrate strong financial acumen by understanding the business priorities of clients, analyzing market trends, and providing strategic advice on mortgage products and lending solutions.Generate new mortgage business and manage the loan origination process from initial application through to closing.Navigate the home mortgage process, from application to closing, providing advice on interest rates and repayment terms.Build partnerships with real estate agents and financial advisors.Core CompetenciesAll KeyBank employees are expected to demonstrate Key’s Values and sustain proficiency in identified Leadership Competencies.Physical DemandsGeneral Office - Prolonged sitting, ability to communicate face to face in person or on the phone with teammates and clients, frequent use of PC/laptop, occasional lifting/pushing/pulling of backpacks, computer bags up to 10 lbs.Driving RequirementsMay need to drive to multiple locations in a single day; ability to operate a motor vehicle with a valid driver's license required.COMPENSATION AND BENEFITSThis position is eligible to earn commission and deferred incentive compensation.In addition to commission, this position is compensated at a fixed hourly rate draw of $15.00 hourly.Please click here for a list of benefits for which this position is eligible.Job Posting Expiration Date: 01/01/2027 KeyCorp is an Equal Opportunity Employer committed to sustaining an inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, pregnancy, disability, veteran status or any other characteristic protected by law.Qualified individuals with disabilities or disabled veterans who are unable or limited in their ability to apply on this site may request reasonable accommodations by emailing [e-mail].