Mortgage Loan Officer

Washington Trust Bank; Bellingham (MA); On-site; USD 21,000 - 48,000; Full time

Benefits offered by this job

Health benefits

Retirement plan

Job summary

Washington Trust Bank is seeking an experienced External Mortgage Loan Officer to source business through real estate agents, referrals, and clients. You will manage loan applications and coordinate with the Home Loan Division to move files to closing.

This role emphasizes relationship building, compliance, and timely communication while delivering excellent client service in a community-focused bank.

Qualifications

• Experience in mortgage loan origination and referrals.
• Solid knowledge of real estate and mortgage banking.
• Familiarity with Truth-in-Lending and compliance.
• Strong communication and interpersonal skills.
• Ability to manage multiple files with attention to detail.

Responsibilities

• Develop relationships with real estate agents to generate referrals.
• Complete loan applications and liaise between customer and HLD.
• Represent WTB to buyers and real estate partners.
• Pre-qualify self-employed borrowers and analyze financials.
• Maintain loan file from application to closing and review progress.
• Balance office duties with community engagement and follow-ups.

Skills

Mortgage Loan Origination

Real Estate Knowledge

NMLS

Communication Skills

Customer Relationships

Independent Work

Tools

Microsoft Office

Bank Software

Job description

Location: Bellingham Financial Center - 2210 Rimland Dr Suite 101 Bellingham, WA 98226

As the largest privately-held commercial bank in the Pacific Northwest, our mission for over a hundred years has been achieving the utmost in client service through understanding and meeting the unique financial needs of our customers. Our Home Loan Division (HLD) is a critical part of supporting our clients across Washington, Oregon, and Idaho.

For Washington Trust Bank, ideal candidates demonstrate a can-do attitude, approach situations collaboratively and possess unwavering integrity combined with the skills and experience required for success. This is an experienced external loan officer who sources their own business through Professional relationships, realtor referrals, repeat clients, and other compliant means. Bring your entrepreneurial spirit to our relationship driven business model, and be prepared to make a positive difference in our communities. 3+ years of experience as a mortgage loan officer is preferred, this individual will join the external mortgage loan officer team.

Essential Functions:

• Establishes and develops relationships with real estate agents so that potential mortgage customers will be referred to WTB.
• Completes loan application with customer; acts as liaison between customer and HLD. Turns in a completed loan application within 48 hours of receipt.
• Represents WTB to real estate companies and potential mortgage customers.
• Pre-qualifies self-employed borrowers, prepares cash flow work sheets and analyzes financial records and tax returns.
• Maintains responsibility for the loan file from application through closing. Holds periodic review sessions with assigned processors.
• Balances time between the office and in the community to promote themselves and the Bank, and ensure timely customer communication.
• Maintains a regular calling schedule on offices and real estate agents, keeping them up to date on WTB loan programs.
• Establishes good working relationships with the HLD support staff.
• Cross sells WTB products and services to loan customers.
• Responsible for meeting negotiated production goals.
• Reports regularly to department manager or center manager, or as requested.
• Perform compliance and risk management duties as required or assigned
• Regular, reliable attendance is required.

Requirements

• Collection of applicable fees from borrowers.
• Knowledge of real estate and mortgage banking industry.
• Knowledge of Truth-in-Lending and compliance with government regulations.
• Knowledge of conventional, FHA, VA, and construction loan policies and procedures.
• Required to have or obtain a Mortgage Loan Originator registration number through the Nationwide Mortgage Licensing System & Registry (NMLS)
• Ability to work independently and perform problem solving and decision making under minimal supervision.
• Strong detail orientation with high level of organizational skills and ability to multi-task, managing interruptions with multiple projects.
• Ability to prioritize assignments and handle multiple priorities while maintaining a high level of service to clients in a deadline driven environment under the direction of management.
• Excellent interpersonal skills; ability to collaborate with and work effectively with diverse groups of people, managing conflict and negotiating for results when needed.
• Strong verbal and written communication skills, including ability to communicate and collaborate effectively with technical and non-technical people.
• Proficient PC and technical skills to navigate Bank software, including the Microsoft Office Suite of products and related applications.
• Ability to work additional hours as required by operational and production work loads.

Pay Range: $15.00 - $35.00 per hour in addition to monthly gross commissions. Target starting wage is $25.00 per hour as a non-recoverable draw against monthly commissions. You will become a participant in the MLO incentive plan immediately upon starting your employment with us.

What Our Culture Can Offer You:

Our benefit philosophy is to provide you with a comprehensive package to secure your overall wellness and help you become and remain a fulfilled and productive employee. Our benefits include Health, Financial, Retirement and Work/Life Benefits. We are proud to share an overview of our benefits HERE as part of your total compensation.

Washington Trust Bank celebrates diversity in the workplace and actively recruits talent to help reflect the unique communities where we live and work. We are proud to be an equal opportunity employer and prohibit discrimination or harassment based on race, religion, sex, gender identity, sexual orientation, national origin, age, pregnancy, disability, genetic information and any other protected characteristics outlined by state, federal and local laws. We believe strength comes from the diverse backgrounds and experiences of our team, and we are dedicated to fostering a supportive and inclusive work environment.