Mortgage Loan Office

PNC; Houston (TX); On-site; USD 50,000 - 80,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) with company match

Paid time off and holidays

Educational assistance

Job summary

PNC is looking for a Mortgage Loan Officer based in Houston, TX. The successful candidate will manage customer relationships and offer tailored loan solutions that adhere to PNC’s guidelines. This role includes developing loan solutions, analyzing customer financial information, and collaborating with stakeholders to ensure successful transactions.

The ideal candidate should possess skills in sales, customer relationship management, and banking products, with a strong focus on customer satisfaction. PNC offers comprehensive employee benefits, including health coverage and paid time off.

Qualifications

• Knowledge of banking products and services.
• Proven ability to prospect and develop client relationships.
• Ability to manage customer risk in accordance with guidelines.

Responsibilities

• Recommends loan solutions aligned with client requirements.
• Manages a portfolio and seeks new client opportunities.
• Collaborates with stakeholders to complete mortgage transactions.

Skills

Banking Products

Client Prospecting

Customer Relationships

Customer Solutions

Documentations

Innovation

Mortgages

Sales

Education

University/College Degree or Equivalent Experience

Job description

Position Overview

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success.

As a Mortgage Loan Officer within PNC's Mortgage organization, you will be based in the greater Houston, TX area.

Job ID: R225759

Job Description

• Recommends loan solutions in accordance with lending guidelines and clients' requirements.
• Manages a portfolio of customer relationships. Seeks prospective opportunities to retain and/or develop new clients. Responsible for sales calls.
• Develops and prepares loan solutions and refers products and services; reviews documentation to ensure compliance. Manages customer pipeline for efficiency.
• Collaborates with internal and external stakeholders to complete mortgage transactions.
• Collects and analyzes customer financial information for multifaceted and/or complex borrowers.

Expectations

• Customer Focused – Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
• Managing Risk – Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC’s Enterprise Risk Management Framework.

Qualifications

Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.

Preferred Skills

• Banking Products
• Client Prospecting
• Customer Relationships
• Customer Solutions
• Documentations
• Innovation
• Mortgages
• Sales

Competencies

• Customer Experience Management
• Effective Communications
• Financial Analysis
• Loan Origination
• Matrix Management
• Mortgage Products
• Sales Tasks And Activities
• Scheduling Work and Activities
• Selling

Work Experience

Roles at this level typically require a university / college degree with < 1 year of professional experience and/or successful completion of a formal development program. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.

Education

No Degree

Licenses

Candidates being considered for this position will be subject to additional background checks as required by Consumer Financial Protection Bureau regulations.

Benefits

• Medical, prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance.
• Paid time off: maternity and/or parental leave; up to 11 paid holidays each year; 9 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; years of service.

Equal Employment Opportunity (EEO)

PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.

This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history.

California Residents

Refer to the California Consumer Privacy Act Privacy Notice to gain understanding of how PNC may use or disclose your personal information in our hiring practices.