Mortgage Litigation Paralegal — Settlement & Case Management

Carrington; Richmond (VA); On-site; USD 85,000 - 105,000; Full time

Benefits offered by this job

Healthcare plans

401(k) match

Employee discounts

Training programs

Referral bonuses

Educational reimbursement

Charitable foundation involvement

Job summary

Carrington Mortgage Holdings is seeking an experienced paralegal to support residential loan servicing and default proceedings. The role focuses on litigation assistance, case management, and liaison with outside counsel to ensure compliance with laws and company policies.

The position requires knowledge of mortgage servicing and two+ years in the mortgage banking sector, along with paralegal certification or a bachelor’s degree.

Qualifications

• Knowledge of mortgage servicing and lending operations and related litigation.
• Associate’s degree with paralegal certification or bachelor’s degree.
• Two or more years’ experience as a paralegal.
• Two or more years’ experience in mortgage banking and servicing.
• Two or more years’ experience in a litigation case management system (Legal Tracker preferred).

Responsibilities

• Assist with resolving cases by gathering and organizing information needed for assessing settlement opportunities and preparing draft requests for settlement approval.
• Open and maintain matters in case management system, including handling incoming mail and service of process.
• Assist in reviewing pleadings served by third parties or prepared by outside counsel, including but not limited to summons, complaints, affidavits, answers, motions, orders and judgments.
• Assist with preparing discovery responses and coordinating with business units.
• Review various legal documents for accuracy and completeness including gathering information required, making corrections and resolving discrepancies.
• Manage document subpoenas by collecting responsive records and preparing formal responses.
• Oversee the full lifecycle of capped fee and non-material matters, including performing initial assessment to select from preferred counsel and ensuring proper opening, referring to counsel, monitoring progress, ensuring timely advancement and closing.
• Secure key personnel for mediations, depositions, and other events that require in person, telephonic or virtual appearances.
• Coordinate and manage correspondence with outside counsel, third-party entities, and business units in a timely and appropriate manner.
• Oversee adherence to loan servicing agreements and delegated authority matrixes.
• Conduct factual research including gathering relevant information from a variety of resources.
• Prepare check requests, vendor payee forms, IT access and change forms, and FedEx labels.
• Conduct pre-claim title review including reviewing title records, organizing documents, creating chronologies, preparing and submitting title claims, monitoring for response from insurers and working with carrier retained counsel.
• Serve as liaison between outside counsel, internal departments, in-house attorneys, and other stakeholders.
• Provide legal and administrative support to departmental staff, including scheduling meetings, managing phone communications and assisting with projects.
• Maintain calendar of events and key deadlines.
• Maintain matter-related reports (quarterly, monthly, and ad hoc) and assist with ensuring their accuracy.

Skills

Litigation support

Mortgage servicing knowledge

Time tracking

Communication

Education

Associate’s degree + paralegal certification

Bachelor’s degree

Job description

Carrington Mortgage Holdings is seeking an experienced paralegal to support residential loan servicing and default proceedings. The role focuses on litigation assistance, case management, and liaison with outside counsel to ensure compliance with laws and company policies.

The position requires knowledge of mortgage servicing and two+ years in the mortgage banking sector, along with paralegal certification or a bachelor’s degree.