Mortgage Lending Officer SAFE Act - BROOKLYN

Citi; New York (NY); On-site; USD 60,000 - 175,000; Full time

Benefits offered by this job

Medical, dental and vision coverage

401(k) retirement plan

Paid time off

Job summary

Citi is seeking a Mortgage Lending Officer located in New York, NY. The role involves consulting with clients regarding their financial situation and guiding them toward home ownership through various lending solutions.

The ideal candidate will have 2-5 years of experience in mortgage sales and a strong understanding of financial analysis, along with a Bachelor’s degree. A competitive salary range of $60,000 to $175,000 is offered, along with comprehensive benefits.

Qualifications

• 2-5 years relevant experience in mortgage lending.
• Established book of business and proven product sales capability.
• Knowledge of consumer lending laws and regulations.

Responsibilities

• Consult with customers to understand financial needs.
• Analyze customer financial information for lending solutions.
• Promote Citi’s lending services to clients and partners.

Skills

Mortgage sales experience

Customer service skills

Relationship development

Financial analysis

Education

Bachelor’s degree or equivalent experience

Job description

Mortgage Lending Officer

The Mortgage Lending Officer role is a developing professional role that identifies policy and applies specialty knowledge in monitoring and assessing processes and data. The role integrates disciplinary knowledge within its specialty while understanding related industry practices and collaborating across teams to achieve objectives. This position focuses on developing working knowledge of industry practices and standards and communicates clearly with diverse audiences. Impact is primarily within the team.

Responsibilities

• Consult with customers about their financial situation, financial and personal objectives and lending needs for the purpose of helping them achieve their home ownership goals.
• Collect and analyze information about the customer's financial situation, financial and personal goals, tolerance for risk and change, plans for the future, income, assets, debts, cash flow, and credit history.
• Analyze financial information for customers to make an initial assessment regarding whether the customer and the property may qualify for a particular lending solution.
• Make recommendations to customers about which lending solutions would best meet the customers' financial and personal objectives.
• Advise customers about the consequences, risks, and benefits of alternative lending solutions.
• Promote Citi's brand, and promote Citi as the provider for lending and other financial solutions. This includes promoting Citi and its financial services to real estate agencies, builders, other referral sources, and customers.
• Visit customers outside of Citi's offices, with such visits to vary based on clientele, geography, market conditions, and other factors.
• Work as a team with all internal partners to support and grow our customers.
• Refer customers who seek financial services other than lending solutions to the appropriate Citi professionals.
• Partner with Operations teams to ensure the seamless transfer of the loan application in order to provide documents to the Processors and acquire any additional information needed by the Processors and/or Underwriters.
• Work with Processors/Closers and customers to ensure the timely closing of the customer's loan.
• Go outside to key referral relationships (Realtors, CPA's, Builders, etc.) to drive mortgage business into the bank.
• Introduce clients to segment partners when appropriate (including but not limited to Bank, Wealth Management, Small Business, Cards, etc.).
• Keep abreast of trends and developments in local marketplace, as well as changing rules and regulations across the industry, and expand internal and external network to better serve clients and industry professionals.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications

• 2-5 years relevant experience
• 3+ years previous mortgage sales experience required
• Residential Mortgage experience required
• Established book of business
• Proven product sales capability is required.
• FHA/VA & conventional loan experience is preferred
• The ability to comprehend and explain financial calculations and pricing alternatives.
• The ability to communicate with customers about the proper documents and information needed to obtain a particular loan.
• Knowledge of the laws and regulations that govern consumer lending, including fair lending, privacy, and RESPA.
• Demonstrated customer service skills
• Strong relationship development and management skills
• Expertise of general lending products and overall mortgage industry.
• This position requires the employee to register as a mortgage loan originator with the Nationwide Mortgage Licensing System and Registry (\"Registry\") and obtain a unique identifier from the Registry before engaging in mortgage loan originator activities.

Education

• Bachelor’s/University degree or equivalent experience

The role offers competitive salary ranging from $60,000 to $175,000 annually, along with benefits such as medical, dental and vision coverage, 401(k) retirement plan, life and disability insurance, wellness programs, and paid time off.

Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi. View Citi’s EEO Policy Statement and the Know Your Rights poster.