Mortgage Compliance Manager

Empeople Credit Union; Moline (IL); On-site; USD 88,740 - 133,110; Full time

Benefits offered by this job

Health, Dental & Vision Benefits

Bonus opportunity

401(k) with match and profit sharing

Flexible Time Off

Job summary

Empeople Credit Union in Moline, IL seeks a Mortgage Compliance Manager to oversee compliance with mortgage laws and regulations. This role involves managing quality control reviews and supporting audits while providing training for mortgage operations staff.

The successful candidate will have over 5 years of mortgage lending experience and at least 3 years in a supervisory role. Competitive compensation and benefits package offered.

Qualifications

• 5–7+ years of residential mortgage lending experience, including compliance and QC.
• Minimum 3 years of supervisory experience with demonstrated leadership skills.

Responsibilities

• Oversee compliance with mortgage lending laws and regulations.
• Manage HMDA data collection and validation processes.
• Conduct quality control reviews for mortgage compliance.
• Support internal and external audits related to mortgage compliance.
• Provide training to mortgage operations and sales staff.

Skills

Mortgage laws and regulations

Residential real estate lending

Secondary market guidelines

Mortgage QC frameworks

Credit union operations

Education

Bachelor’s degree in Business, Finance, or a related field

Job description

Overview

The Mortgage Compliance Manager is responsible for overseeing the credit union’s mortgage and home equity compliance program to ensure adherence to all applicable federal and state laws and regulations, investor eligibility requirements, and internal policies. This role manages compliance monitoring, HMDA reporting, fair lending support, and QC processes while supporting audit readiness, investor, and regulatory alignment.

Qualifications

• Strong knowledge of mortgage laws and regulations (TILA/TRID, RESPA, HMDA, ECOA, Fair Lending, FCRA, Fair Housing, and NFIP).
• Substantial working knowledge of residential real estate lending, including comprehensive knowledge of secondary mortgage markets.
• Experience with secondary market guidelines and investor delivery requirements.
• Working knowledge of mortgage QC frameworks and audit processes.
• Understanding of credit union operations and lending policies.

Essential Functions

Compliance & Regulatory Oversight

• Ensure compliance with all applicable mortgage lending laws and regulations, including but not limited to RESPA, TILA/TRID, HMDA, ECOA, Fair Lending, FCRA, Fair Housing, NFIP, and SAFE Act requirements.
• Monitors and interprets regulatory and investor guideline changes (FNMA, FHLMC, CFPB) and implements necessary updates to policies, procedures, and processes.
• Maintains mortgage compliance procedures, documentation, and internal reference materials.

HMDA & Fair Lending

• Oversees HMDA data collection, validation, and submission processes.
• Conducts ongoing data quality reviews and supports quarterly and annual analysis.
• Assists in fair lending monitoring activities, including reporting and redlining analysis.

Quality Control (QC) & Risk Management

• Oversee pre‑funding and post‑funding mortgage quality control reviews to ensure file accuracy and regulatory compliance.
• Identifies trends, deficiencies, and potential risks; partners with leadership to implement corrective actions.
• Monitors high‑risk compliance areas, including documentation, state‑specific requirements, and quality control standards for AVMs.
• Act as MERS designee and ensure requirements are met.

Audit & Examination Support

• Serves as primary contact for internal audits, external audits, and regulatory examinations related to mortgage compliance.
• Coordinates audit responses, findings, and corrective action tracking.
• Supports timely resolution of audit and compliance issues.

Training & Communication

• Provides compliance guidance and investor eligibility and underwriting training to mortgage operations, underwriting, and sales staff.
• Communicates investor, legal and regulatory updates and process changes across the mortgage organization.
• Serves as a subject matter expert for mortgage compliance and investor related questions.

Process Improvement & Documentation

• Maintains centralized compliance documentation and job aids on the HUB.
• Identifies and implements process improvements to strengthen compliance controls and efficiency.
• Partners with internal teams to enhance systems and workflows supporting compliance.

Supervisory Responsibilities

Directly manages staff of 1–2 responsible for mortgage compliance and quality control. Provides compliance guidance and training for mortgage operations and sales staff. Responsible for performance management, coaching, scheduling, and workload distribution. Responsibilities include interviewing, making hiring recommendations, training employees, planning, assigning, and directing work, appraising performance, rewarding and disciplining employees, leading department meetings, and resolving issues.

Required Education and Experience

• Bachelor’s degree in Business, Finance, or a related field preferred.
• 5–7+ years of residential mortgage lending experience, including compliance, QC, and secondary market exposure.
• Minimum 3 years of supervisory or team leadership experience with demonstrated ability to effectively coach, develop, challenge, and motivate staff.

Pay Range

USD $88,740.00 - USD $133,110.00 /Yr.

Compensation & Benefits

• Health, Dental & Vision Benefits
• Bonus opportunity
• 401(k) with match and profit sharing
• Flexible Time Off

EEO Statement

Empeople Credit Union is an EEO/Affirmative Action Employer.

Employment at Will

Empeople Credit Union employment is at will. Employees may resign from Empeople Credit Union as they choose. Similarly, Empeople Credit Union may terminate an employee at any time, with or without notice or cause. Nothing in this handbook or any other manual or policy adopted by Empeople Credit Union in any way alters the at‑will nature of employment at Empeople Credit Union. False statements or material omissions in the Application for Employment will be grounds for immediate termination.