Mortgage Banking Consultant

First National Bank; State College (Centre County); On-site; USD 50,000 - 70,000; Full time

Job summary

First National Bank is seeking a Mortgage Banking Consultant to originate residential mortgage loans and build strong referral relationships. The role emphasizes excellent customer service and support for key banking initiatives.

The ideal candidate must have a High School diploma or GED and at least 3 years of related experience. A background in finance or a bachelor's degree is preferred. Strong communication and organizational skills are essential for success in this role.

Qualifications

• High School diploma or GED required.
• 3 years of job-related experience required.

Responsibilities

• Originate residential mortgage loans through referrals.
• Build and maintain referral sources.
• Counsel mortgage customers on lending solutions.
• Provide excellent customer service.
• Manage loan pipeline and compliance.
• Assist with recruiting and hiring staff.

Skills

Excellent customer service skills

Excellent communication skills

Excellent organizational skills

Analytical skills

Ability to use general office equipment

Ability to use a personal computer and job-related software

MS Word - Basic Level

MS Excel - Basic Level

MS PowerPoint - Basic Level

Education

High School or GED

BS or BA degree preferred

Tools

Easylender

Uni-form

Genesis

Job description

Primary Office Location: 117 South Allen Street, State College, Pennsylvania, 16801.

Position Title: Mortgage Banking Consultant

Business Unit: Mortgage Administration

Reports to: Varies based on assignment

Position Overview

This position is primarily responsible for originating residential mortgage loans through internal and external referral sources. Responsible for building and maintaining strong internal and external referral relationships, counseling mortgage customers around solutions to their lending needs, providing excellent customer service, and supporting all key channel initiatives and sales activities. (Cross Sell Initiatives, External Sales Activities, Customer Satisfaction Results, and Loan Quality.) Responsible for meeting or exceeding personal production and strategic activity goals.

Primary Responsibilities

• Build relationships with internal and external referral sources through key sales strategies and activities to achieve expected performance goals.
• Counsel customers on lending options and solutions to meet their needs.
• Supports and facilitates key banking partnerships.
• Provides excellent service and supports an outstanding customer mortgage experience. Effectively manages loan pipeline to meet key milestones such as delivering initial documentation, closing dates, rate expiration dates, pricing, and compliance related expectations.
• Provides feedback to management on process efficiencies, relationship processing performance, and overall customer experience for relationship processing partner. Assists with recruiting and hiring of support team members as needed.
• Performs other related duties and projects as assigned.
• All employees have the responsibility and the accountability to serve as risk managers for their businesses by understanding, reporting, responding to, managing and monitoring the risk they encounter daily as required by F.N.B. Corporation's risk management program.
• F.N.B. Corporation is committed to achieving superior levels of compliance by adhering to regulatory laws and guidelines. Compliance with regulatory laws and company procedures is a required component of all position descriptions.

Minimum Level of Education Required

High School or GED

Minimum # of Years of Job Related Experience Required

3

Skills Required

• Excellent customer service skills
• Excellent communication skills, both written and verbal
• Excellent organizational, analytical and interpersonal skills
• Ability to use general office equipment
• Ability to use a personal computer and job-related software
• MS Word - Basic Level
• MS Excel - Basic Level
• MS PowerPoint - Basic Level

Preferred Qualifications

• BS or BA degree preferred.
• Must possess a Nationwide Mortgage Licensing System and Registry identifier.
• Experience with Easylender, Uni-form and Genesis.

License/Certifications Required

N/A

Physical Requirements or Work Conditions Beyond Traditional Office Work

N/A

Equal Employment Opportunity (EEO)

It is the policy of F.N.B. Corporation (FNB) and its affiliates not to discriminate against any employee or applicant for employment because of age, race, color, religion, sex, national origin, disability, veteran status or any other category protected by law. It is also the policy of FNB and its affiliates to employ and advance in employment all persons regardless of their status as individuals with disabilities or veterans, and to base all employment decisions only on valid job requirements. FNB provides all applicants and employees a discrimination and harassment free workplace.

FNB will not provide sponsorship for employment-based visas for this position; only candidates who are legally authorized to work in the U.S. will be considered.