Morning Shift Team Member - Fast-Paced Guest Experience

Dunkin' / Baskin Robbins; Baytown (TX); On-site; USD 26,000 - 32,000; Part time

Benefits offered by this job

Drive-thru

Dine-in seating

Job summary

Dunkin’ / Baskin Robbins in Baytown is hiring Team Members to join our network. We’re seeking friendly, reliable people who can work mornings or during the day and provide an exceptional guest experience.

If you bring a positive attitude, work well in a fast-paced, brand-standard environment, and are eager to learn and take feedback, you’ll fit right in. The Baytown location offers a drive-thru and dine-in seating, combining coffee, donuts and ice cream in one stop.

Qualifications

• Speaks/reads English.
• Can take spoken orders from Guests.
• Can count money and make change.
• Can operate restaurant equipment.

Responsibilities

• Completes all required training.
• Ensures a Satisfactory Guest Experience.
• Holds the Guest as their most important priority at all times.
• Acknowledges all Guests and is highly responsive to needs and special requests.
• Handles high pressure situations calmly.
• Is able to resolve customer concerns utilizing LAST with respect and a sense of urgency.
• Understands all hospitality standards and holds self accountable for them.
• Contributes to indoor and outdoor cleanliness standards.
• Actively participates in meeting all cleanliness, safety and sanitation standards.
• Communicates Guest feedback to restaurant management.
• Educates Guests on product line and added value available to them.
• Adheres to all uniform and grooming standards

Skills

English proficiency

Cash handling

Guest service

Restaurant equipment

Positive attitude

Team player

Feedback receptiveness

Tools

POS system

Job description

Dunkin’ / Baskin Robbins in Baytown is hiring Team Members to join our network. We’re seeking friendly, reliable people who can work mornings or during the day and provide an exceptional guest experience.

If you bring a positive attitude, work well in a fast-paced, brand-standard environment, and are eager to learn and take feedback, you’ll fit right in. The Baytown location offers a drive-thru and dine-in seating, combining coffee, donuts and ice cream in one stop.