Monona County Outreach Specialist

Iowa Community Action Association - West Central Community Action; Onawa (IA); On-site; USD 36,000 - 52,000; Part time

Benefits offered by this job

Health insurance

Dental insurance

Life insurance

Long-term disability

Employee Assistance Program

13 paid holidays

Vacation & sick pay

IPERS retirement

403(B) retirement

Job summary

West Central Community Action in Onawa, Iowa, seeks an Outreach/Family Development Specialist for the Monona County Office. The role manages the county outreach, conducts annual interviews, and completes Basic Intake for income-eligible households.

You will coordinate services, recruit volunteers, maintain databases, assist LIHEAP/ECIP applications, and build partnerships to reduce poverty and strengthen families.

Qualifications

• Bachelor's degree in social work, human services or related field preferred; combination of related experience and education considered.
• HS Diploma or GED required with relevant experience.
• Must have a valid driver's license and auto liability insurance.
• Ability to move, bend and lift up to 50 pounds.

Responsibilities

• Organize and manage a county-wide outreach office.
• Conduct annual interviews and complete intake for income-eligible households.
• Coordinate access to services and resources.
• Provide information, referrals and recruitment for programs.
• Maintain a county-wide database of families served.
• Collaborate with partner agencies to meet client needs.
• Recruit, train and utilize community volunteers.
• Perform other duties as assigned.

Skills

Interpersonal skills

Driver's license

Relationship building

Education

Bachelor's in Social Work or related degree

HS Diploma or GED

Job description

Outreach / Family Development Specialist

Needed for West Central Community Action

Monona County Outreach Office

Located in Onawa, Iowa

Monday thru Thursday

32 hours per week

8am-4:30pm

West Central Community Action seeks an Outreach/Family Development Specialist for the Monona County Office in Onawa, Iowa.

The Outreach/Family Development Specialist is responsible for organizing, maintaining and managing a county-wider outreach office to serve low-income individuals and families. This position conducts annual interviews and completes a Basic Intake Form for households meeting income eligibility, as defined by the U.S. Poverty Guidelines. The interview and intake process are used to assess client needs and coordinate access to appropriate services and resources.

In alignment with the Community Services Block Grant (CSBG) goals, this position supports efforts to reduce poverty, promote financial self-sufficiency, and strengthen families through comprehensive, family-centered services. The Outreach/Family Development Specialist facilitates service coordination by providing information, referrals, and recruitment for agency and community programs that address identified needs and empower families to reach their highest potential.

Job Requirements

• Current valid and active driver's license and current and valid auto liability insurance are required for position.
• Maintain a county-wide database of all families receiving services.
• Provide client access to emergency food services located within Monona County Outreach or other service as needed.
• Maintain and organize emergency clothing room located at Monona County Outreach.
• Process applications for WCCA-sponsored programs, verify income and provide appropriate household budgeting and counseling.
• Receive applications for the Low Income Home Energy Assistance Program (LIHEAP) & Energy Crisis Intervention Payment (ECIP).
• Work collaboratively with a variety of services and programs to coordinate client needs, develop and maintain relationships with other public and private organizations to support coordination efforts.
• Recruit, train and utilize community volunteers to support office operations.
• Performs other duties as assigned.
• Ideal candidate will have strong interpersonal skills necessary to engage effectively with clients, volunteers, staff and community partners.
• Staff member must be able to interpret and apply rules, regulations, policies and procedures governing programs serving low-income families.
• Ability to move, bend and lift approximately 50 pounds.

Education Requirements

Bachelor's of Arts/Science with an emphasis in Social Work, Human Services or other related degree are preferred. Will consider or accept a combination of related experience and education in lieu of a completed Bachelor's Degree. HS Diploma or GED is required for this position.

Benefits

• Health
• dental and life insurance
• long-term disability
• EAP
• 13 paid holidays
• vacation & sick pay
• IPERS
• 403(B) retirement programs

This position may be eligible for the Federal Loan Forgiveness Program.

All staff are required to complete a Background Check which includes Sex Offender Registry Check, Adult and Child Abuse Registry Check and a Criminal Background Check.