Monitoring systems lead

Children International; Kansas City (MO); Remote; USD 85,000 - 110,000; Full time

Job summary

Children International is seeking a driven Monitoring, Evaluation & Learning professional to lead improvements in global monitoring systems, data management, and reporting. You will collaborate with program leads, IT, and country teams to automate and scale data solutions, producing dashboards and insights for diverse stakeholders.

The role emphasizes data-driven decision making, cross-cultural collaboration, and the development of guidance and training materials to enhance monitoring practices

Qualifications

• Minimum 5-7 years' experience in related work.
• Bachelor’s degree required, master’s degree preferred in international development, public health, statistics, economics, project management, program design, evaluation, or related field.
• Program management and Monitoring and Evaluation Experience
• Field level experience with progressively more responsibility at an organizational level.
• Strong understanding of program management and monitoring and evaluation in international context.
• Experience working across multiple cultures, contexts, and languages.

Responsibilities

• Lead the design, improvement, and maintenance of global monitoring systems that support high-quality program data collection, management, and use.
• Develop PowerBi dashboards, written quarterly reports, and data visualizations for diverse stakeholders.
• Gather user feedback and translate stakeholder needs into practical improvements for monitoring tools, dashboards, and data processes.
• Develop agency facing guidance and solutions for data reporting.
• Contribute to a culture of data use by helping teams interpret monitoring information and apply insights to improve programs and decision-making.

Skills

Data analysis

Stakeholder engagement

Written reporting

Communication

Education

Bachelor’s degree

Master’s degree preferred

Tools

Power BI

Microsoft Excel

Enterprise Data Platform

CRM systems

Job description

Reports to: Senior Program Officer for Monitoring, Evaluation & Learning

About Children International

Children International (CI) is a global nonprofit that delivers child and youth development programming to break the cycle of generational poverty. We serve 218,000 young people in 10 countries around the world for the first two decades of their lives. By providing access to resources that include health care, education, and life and job skills, we are equipping them to eventually become sustainably employed adults, as we empower young people to transform their lives, we also are strengthening their families and communities.

Children International’s work to end poverty for good is made possible by approximately 3,800 dedicated volunteers and by generous sponsors, donors, corporations and partner organizations. Our mission is also carried out by 1,300 employees worldwide. To ensure that our programs continue giving children and youth the best possible chance, we are growing our people talent. That’s where you come in.

POSITION SUMMARY

The primary objective of this role is to lead improvements to monitoring systems by strengthening reporting, data management, through collaboration with program leads who directly support the work globally, IT, and country office staff. The role will manage and integrate data from multiple sources while supporting longer-term automation reporting solutions. This role will create dashboards, visualizations, and written reports that make information easier to access, understand, and use for a variety of stakeholders across the organization.

RESPONSIBILITIES

Manage Global Monitoring Systems

• Lead the design, improvement, and maintenance of global monitoring systems that support high-quality program data collection, management, and use.
• Support data prioritization, data needs, and data negotiations among varying stakeholders.
• Partner with business leads, IT developers and country teams to inform automation solutions and support rollout, use and continuous improvements globally.
• Reduce manual processes, improve efficiency, and support more reliable reporting.

Manage Reporting, Dashboard Development, Use of Information

• Manage and integrate data from multiple sources, including the enterprise data platform, survey systems, CRM systems, Excel datasets, and other data tools.
• Develop PowerBi dashboards, written quarterly reports, and data visualizations that make monitoring information accessible, understandable, and actionable for diverse stakeholders.
• Support the development of longer-term and scalable data management and reporting system improvements.
• Gather user feedback and translate stakeholder needs into practical improvements for monitoring tools, dashboards, and data processes.
• Conduct data analysis and produce insights that are delivered in a manner that is easy to understand, actionable, and audience specific.

Develop guidance, tools and deliver training materials related to data collection and reporting

• Develop agency facing guidance and solutions for data reporting.
• Contribute to a culture of data use by helping teams interpret monitoring information and apply insights to improve programs and decision‑making.

PERSONAL CHARACTERISTICS & QUALIFICATIONS

Education

• Minimum 5-7 years' experience in related work.
• Bachelor’s degree required, master’s degree preferred in international development, public health, statistics, economics, project management, program design, evaluation, or related field.
• Program management and Monitoring and Evaluation Experience
• Field level experience with progressively more responsibility at an organizational level.
• Strong understanding of program management and monitoring and evaluation in international context.
• Experience working across multiple cultures, contexts, and languages.

Strong interpersonal and communication skills

• Demonstrated experience effectively collaborating with and influencing different stakeholders across an organization.
• Ability to gather and listen to feedback from varying stakeholders and propose solutions that meet the organizational objectives and priorities.
• English proficiency required; Spanish is a plus.

Technical Skills

• Ability and willingness to quickly and independently learn new tools and produce efficient technical solutions.
• Microsoft Office and PowerBi proficiency, or other data visualization tools experience.
• Experience managing data collection tools and bringing data together from a variety of sources, including systems such as Enterprise Data Platforms, survey collection systems, CRM and Excel data sets.

Analytical, Written Reporting, and Data Communication Skills

• Proven experience creating written reports and written data insights in a simple, audience-specific manner.
• Proficiency in quantitative and qualitative data analysis, experience with statistical software or qualitative software a plus.

Flexible, adaptable, able to move work forward effectively and respectively

• Ability to work remotely, independently with minimal oversight.
• Willingness to work in a fast-paced environment and adapt as needed to priorities.
• Ability to travel internationally, including to the United States and countries where Children International works.

ORGANIZATIONAL POLICIES

• Strictly observe confidentiality and strong ethics with respect to all beneficiary information/financial and other organizational data.
• Comply with and ensure adherence to the organization’s policies, safety and security protocols and child safeguarding norms and guidelines by self as well as all stakeholders both internal and external.
• Value other cultures and demonstrate respect while relating with all organizational constituents irrespective of their race, color, faiths, gender, sexual orientation, age, caste, disabilities, experiences, beliefs, and ethnicity.

OVERALL DECISION MAKING & SUPERVISION

• This position requires moderately complex decisions requiring judgement in resolving issues
• This position is monitored on progress

Job Information

• Department: Global Programs and Operations
• Reports to: Senior Program Officer for Monitoring, Evaluation & Learning
• Department: Business Transformation
  FLSA Status: Exempt

Our anniversary is an opportunity to reflect on the decades we’ve dedicated to helping children and families realize better lives. We are grateful for the global community of supporters who have made this impact possible — and together, we’ll continue building a world where poverty is no longer the norm.