Monitoring & Alerting Strategist

LED FastStart; United States; Remote; USD 69,000 - 155,000; Full time

Job summary

Join a forward-thinking company as a Monitoring & Alerting Strategist, where your expertise will safeguard critical financial operations. In this pivotal role, you'll design and implement robust monitoring systems that prevent downtime and ensure seamless service delivery. Collaborate with cross-functional teams to analyze data, develop metrics, and refine alerting rules, all while staying updated with the latest trends in technology. This position offers a unique opportunity to contribute to a resilient infrastructure that supports vital financial transactions, making a significant impact in a high-stakes environment. Embrace the chance to grow your career in a dynamic and innovative workplace.

Benefits

Competitive compensation

Comprehensive medical benefits

401(k) matching contributions

Paid vacation leave

Floating holiday leave

Paid parental leave

Learning opportunities

Wellness programs

Qualifications

• 5+ years of experience in monitoring and alerting roles.
• Proven experience with Elastic Cloud, Kibana, Opsgenie, and JIRA.

Responsibilities

• Design and maintain monitoring and alerting systems for applications.
• Collaborate with teams to integrate monitoring solutions into development.

Skills

Monitoring and alerting systems design

Data analysis and interpretation

Application performance metrics

Collaboration with cross-functional teams

Problem-solving

Communication skills

Education

Bachelor's degree in Computer Science

Tools

Elastic Cloud

Kibana

Opsgenie

JIRA

Job description

Position Description:

Are you passionate about ensuring system reliability and performance in high-stakes environments? As a Monitoring & Alerting Strategist, you will play a pivotal role in safeguarding our financial client's operations. By designing and implementing robust monitoring and alerting systems, you'll help prevent downtime, detect anomalies, and ensure seamless service delivery. Join us in creating a resilient infrastructure that supports critical financial transactions and services.

Your future duties and responsibilities:

As a Monitoring & Alerting Strategist, you will be responsible for the following:

1. Design, implement, and maintain comprehensive monitoring and alerting systems for all applications using Elastic Cloud, Kibana, and Opsgenie.
2. Develop and manage application metrics to track performance, reliability, and user experience.
3. Create and refine alerting rules to ensure timely detection and response to system anomalies and outages.
4. Collaborate with development and operations teams to integrate monitoring solutions into the software development lifecycle.
5. Use JIRA to track and manage monitoring and alerting related tasks, issues, and projects.
6. Analyze monitoring data to identify trends, predict potential issues, and recommend improvements.
7. Develop scripts and automation tools to enhance monitoring capabilities and streamline processes.
8. Conduct regular reviews and audits of monitoring and alerting systems to ensure they meet evolving business needs.
9. Provide training and support to team members on monitoring tools and best practices.
10. Stay updated with the latest trends and technologies in monitoring and alerting to continuously improve our systems.

Required qualifications to be successful in this role:

Education:

• Bachelor's degree in computer science, Information Technology, or related field.

Experience:

• Minimum of 5 years of experience in monitoring and alerting roles, preferably in financial or high-availability environments.
• Proven experience with Elastic Cloud, Kibana, Opsgenie, and JIRA.
• Strong background in writing code and scripting languages (e.g., Python, Bash, PowerShell).

Skills:

• Expertise in designing and implementing monitoring and alerting systems.
• Proficiency in analyzing and interpreting monitoring data to drive decision-making.
• Strong understanding of application performance metrics and their impact on business operations.
• Ability to collaborate effectively with cross-functional teams.
• Excellent problem-solving skills and attention to detail.
• Strong communication skills, both written and verbal.

Desired qualifications/non-essential skills required:

• Master's degree in relevant field or relevant experience.
• Certifications in monitoring and alerting tools or methodologies (e.g., Elastic Certified Engineer, ITIL).
• Experience with additional monitoring tools such as Prometheus, Amazon CloudWatch, AWS CloudTrail, or Azure Monitor.
• Knowledge of cloud platforms (e.g., AWS, Azure) and their monitoring services.
• Familiarity with DevOps practices and tools.
• Experience in the financial services industry, particularly with compliance and regulatory requirements.
• Advanced scripting and automation skills.

CGI is required by law in some jurisdictions to include a reasonable estimate of the compensation range for this role. The determination of this range includes various factors not limited to skill set, level, experience, relevant training, and licensure and certifications. To support the ability to reward for merit-based performance, CGI typically does not hire individuals at or near the top of the range for their role. A reasonable estimate of the current range for this role in the U.S. is $69,700.00 - $154,300.00.

CGI Federals benefits are offered to eligible professionals on their first day of employment to include:

• Competitive compensation including profit participation program.
• Comprehensive medical, dental, and vision benefits.
• Basic life and accidental death & dismemberment insurance.
• Matching contributions through 401(k) plan, and CGI share purchase plan.
• Flexibility and paid accrued vacation leave, ranging from 10 to 20 days per year, based on job level, years of relevant prior experience, and years of service.
• 80 hours of floating holiday leave per year to observe holidays that are important to you.
• At least 80 consecutive hours of paid sick/safe leave (except where applicable state/local law requires more).
• Paid parental leave, ranging from 20 to 70 consecutive business days based on circumstances of leave and applicable laws.
• Bereavement leave, ranging from 1 to 7 days per year based on relationship.
• Paid jury duty leave, up to time summoned.
• Learning opportunities and tuition assistance.
• Wellness and Well-being programs.

For more detailed information about our benefits offerings visit here.

Please note that the benefits listed above are subject to change based on the specific terms and conditions of the contract being supported.

What you can expect from us:

Together, as owners, let’s turn meaningful insights into action.
Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because…
You are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction.
Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.
You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.
Come join our team—one of the largest IT and business consulting services firms in the world.

Qualified applicants will receive consideration for employment without regard to their race, ethnicity, ancestry, color, sex, religion, creed, age, national origin, citizenship status, disability, pregnancy, medical condition, military and veteran status, marital status, sexual orientation or perceived sexual orientation, gender, gender identity, and gender expression, familial status or responsibilities, reproductive health decisions, political affiliation, genetic information, height, weight, or any other legally protected status or characteristics to the extent required by applicable federal, state, and/or local laws where we do business.

CGI provides reasonable accommodations to qualified individuals with disabilities. If you need an accommodation to apply for a job in the U.S., please email the CGI U.S. Employment Compliance mailbox at [e-mail]. You will need to reference the Position ID of the position in which you are interested. Your message will be routed to the appropriate recruiter who will assist you. Please note, this email address is only to be used for those individuals who need an accommodation to apply for a job. Emails for any other reason or those that do not include a Position ID will not be returned.

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All CGI offers of employment in the U.S. are contingent upon the ability to successfully complete a background investigation. Background investigation components can vary dependent upon specific assignment and/or level of US government security clearance held. Dependent upon role and/or federal government security clearance requirements, and in accordance with applicable laws, some background investigations may include a credit check. CGI will consider for employment qualified applicants with arrests and conviction records in accordance with all local regulations and ordinances.

CGI will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with CGI’s legal duty to furnish information.