Monitor Technician Supervisor- Orlando Health Lakeland

Orlando Health, Inc.; Orlando (FL); On-site; USD 60,000 - 85,000; Full time

Job summary

Orlando Health, Inc. is seeking a Telemetry Monitor Technician Supervisor to oversee daily operations of telemetry monitoring staff, ensuring safe patient surveillance and standardized telemetry practice across the hospital.

The role emphasizes leadership, staffing, and adherence to evidence-based protocols. The position includes coordinating schedules, driving department improvements, and guiding staff education to recognize and analyze arrhythmias while maintaining compliance with Orlando

Qualifications

• Associate’s degree required.
• Four (4) years of directly related work experience may substitute for the Associate’s degree (in addition to the requirements listed in the Experience Section).

Responsibilities

• Oversee the day-to-day operations of the telemetry monitor technicians to ensure staffing and coverage.
• Coordinate activities of the monitor technicians and achieve departmental goals.
• Participate in process improvement and quality management programs.
• Collaborate with facilities and agencies to align protocols with evidence-based guidelines.
• Monitor and trend telemetry alarm data to reduce alarm fatigue.
• Conduct coaching, orientation, and education of direct reports.
• Manage hiring, assignments, coaching plans, and performance counseling.

Education

Associate’s degree

Job description

Position Summary

The Orlando Health System of Care includes award-winning hospitals and ERs, specialty institutes, urgent care centers, primary care practices and outpatient facilities that span Florida’s east to west coasts, Central Alabama and Puerto Rico. Collectively, our dedicated team members honor our over 100-year legacy by providing professional and compassionate care to the patients, families and communities we serve. Join us! Combining the collective strengths of two powerhouse organizations, Orlando Health and the high-quality physicians at Watson Clinic are expanding access to award-winning specialty care for patients in Polk County and beyond. Orlando Health Watson Clinic Lakeland Highlands Hospital – a State-of-the-art, Seven-story, Multi-specialty Hospital – Will Serve As a Vital 550,000 Square-foot Healthcare Hub

• 300+ inpatient beds and 69 emergency and observation beds
• 11 operating rooms and four cardiac interventional suites
• Dedicated labor and delivery services – including a neonatal intensive care unit (NICU) that will debut shortly after the hospital opens
• Comprehensive cardiovascular, neurology, and oncology services
• Advanced surgical procedures

Join us in shaping the future of healthcare in Polk County as part of the Orlando Health Watson Clinic Lakeland Highlands Hospital opening team and share in the privilege of saying you were there from the very beginning.

Benefits Beyond The Expected

Orlando Health is committed to providing you with benefits that go beyond the expected, with career-growing FREE education programs and well-being services to support you and your family through every stage of life. We begin your benefits on day one and offer flexibility wherever possible, so that you can be present for your passions. “Orlando Health Is Your Best Place to Work” is not just something we say, it’s our promise to you.

• Benefits that begin on Day 1
• Four (4) weeks paid parental leave
• Debt-free degrees through our Preferred Education Program
• Tuition reimbursement and loan repayment programs
• Back-up childcare and elder care
• Fertility benefits and adoption assistance
• NCLEX reimbursement
• Free NCPDs for RN license
• Free Kaplan review courses
• Dedicated RN career counselor and GN Coordinators to develop you
• Specialty certifications reimbursement
• And more!

Position Summary

The telemetry monitor technician supervisor will oversee day to day operations of the telemetry monitor technicians to ensurestandardization of telemetry throughout the hospital and to make certain patients are being safely monitored.

Schedule:

3x12s; 6:15am to 6:45pm

Responsibilities

Essential Functions

• Responsible for completing employee schedule and monitoring time and attendance to ensure work area is adequately staffed.
• Achieves departmental and organizational goals by coordinating activities of the monitor technicians.
• Participates in the departmental process improvement and quality management programs.
• Collaborates with appropriate OH facilities and agencies to ensure protocols are aligned with evidence based guidelines.
• Oversees, analyzes and trends data related to telemetry alarm management to reduce alarm fatigue.
• Assumes other responsibilities as assigned for executing strategic changes to help improve the department’s workflow, staffing, safety, and efficiency.
• Works in conjunction with learning specialists to ensure staff have the education necessary to recognize/analyze arrythmias.
• Plans and Coordinates process improvement activities.
• Conducts coaching plans and disciplinary actions to improve the performance of the direct reports.
• Assumes responsibility for competency assessment, orientation/training, and education of direct reports.
• Conducts regular meetings with monitor technician staff and direct reports to establish clear and open lines of communication.
• Manages various human resources functions including hiring, work assignments, coaching plans, and performance counseling.
• Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA and other federal, state and local standards.
• Maintains compliance with all Orlando Health policies and procedures.

Other Related Functions

• Able to attend meetings that affect the direct workgroup in a punctual and consistent manner.
• Collaborates with other cross-functional groups (e.g. clinical team, pharmacists, nursing, and ancillary) to achieve common goals.
• Assumes responsibility for professional development, growth, and education of the monitor technicians.
• Reviews, investigates, and develops action steps to incident reports as they pertain to the direct workgroup.
• Demonstrates leadership skills in both verbal and non-verbal communications and behaviors.

Qualifications

Education/Training

Associate’s degree required. Four (4) years of directly related work experience may substitute for the Associate’s degree (in addition To The Requirements Listed In The Experience Section).

Licensure/Certification

Maintains current BLS/Healthcare Provider certification.

Experience

Two (2) years’ experience as a telemetry monitor technician.