Monitor Secretary - Telemetry Unit (5 North) - Part Time 12 Hours Days (7:00 AM to 7:30 PM)(Union, Non-Exempt)

University of Southern California; Arcadia (CA); On-site; USD 32,000 - 37,000; Full time

Job summary

The Monitor Secretary at the University of Southern California Arcadia Hospital provides frontline receptionist support, monitors cardiac screens, and assists with admissions and discharges. This role requires strong communication skills and the ability to work within an interdisciplinary team to ensure efficient patient flow and accurate documentation.

Responsibilities include coordinating with nursing staff, handling administrative tasks, and maintaining a clean, organized department

Qualifications

• Minimum (Required) High School Diploma or equivalent.
• Preferred: at least one year of secretarial experience in an acute care hospital setting.

Responsibilities

• Answer department telephone lines and take accurate messages.
• Observe cardiac screens and communicate significant rhythm changes to the RN.
• Assist with admissions, transfers, and discharges and related administrative tasks.
• Maintain unit supplies, forms, and manuals and keep a clean, professional environment.
• Utilize the hospital charge system and help identify nursing charges.
• Perform receptionist responsibilities and manage patient communications promptly and politely.

Education

High School Diploma or equivalent

Job description

ESSENTIAL JOB FUNCTIONS AND CORE RESPONSIBILITIES

• The Monitor Secretary is accountable to the Charge Nurse, Nurse Manager, and/or the Director.
• Assists with transportation and/or discharge of patients and other indirect patient care duties as appropriate.
• Correctly interprets cardiac rhythms, conferring with appropriate resources on borderline cases. Communicates and documents changes in patient's cardiac rhythm with immediate communication to the RN of all significant changes. Runs strips per unit routine, PRN and in emergency situations.
• Correctly utilizes the hospital charge system and helps identify nursing charges.
• Displays professional commitment and supports the unit team by promoting unity and teamwork among coworkers by maintaining a positive attitude and positive working relationships.
• Effectively organizes and prioritizes workflow while maintaining a quiet, clean, and professional environment. Maintains unit supplies, forms, and manuals.
• Performs receptionist functions for the department. Answers all telephone lines and patient calls promptly and politely taking accurate messages as appropriate.
• Remains aware of current census and maintains accurate documentation on admissions, transfers, and discharges communicating changes in a timely manner.
• Responsible for understanding and participating in the organization-wide Performance Improvement Program through orientation, education, departmental and interdepartmental quality control, performance improvement, and quality planning activities.
• Uses the computer system for order entry and to assist the health team in obtaining needed information. Prints reports as required.

JOB REQUIREMENTS

EDUCATION

Minimum (Required)

High School Diploma or equivalent

WORK EXPERIENCE

Preferred (Not required)

Prefer minimum of one-year secretarial experience in an acute care hospital setting, strongly preferred.

LICENSES AND CERTIFICATIONS

Minimum (Required)

• Basic Life Support
• Arrhythmia Certificate

PAY TRANSPARENCY

The hourly rate range for this position is $23.00 - $26.73. When extending an offer of employment, the University of Southern California Arcadia Hospital considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate's work experience, education/training, key skills, internal peer equity, federal, State, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.

POSITION SUMMARY

The monitor secretary functions as the department receptionist by answering calls, observing cardiac screens, and assisting with the administrative requirements for admitting and discharging patients from the department. The Monitor Secretary applies effective verbal and non-verbal communication skills to achieve organizational service goals of customer satisfaction and to support a positive work environment. The Monitor Secretary demonstrates the ability to function within an interdisciplinary team to promote optimal patient outcomes.