MONITOR II - Shift Supervisor

The GEO Group, Inc.; Colorado Springs (CO); On-site; USD 34,000 - 52,000; Full time

Benefits offered by this job

Paid Time Off

Health Insurance

Tuition Reimbursement

401(k) Matching

Vision Insurance

Life Insurance

Health Savings Account

Dental Insurance

Paid Training

Flexible Spending Account

Job summary

GEO Reentry Services LLC. Colorado Springs is seeking a Shift Security Monitor to coordinate administrative and operational security on a residential re-entry center shift. You will lead staff, ensure coverage, and maintain logs and counts to uphold facility safety and policy compliance.

The role requires supervisory capability, effective communication with residents and staff, and readiness to respond quickly in emergencies. On-site work with comprehensive benefits is provided.

Qualifications

• High school diploma or equivalent.
• One year as a Monitor I or two years related experience; leadership experience preferred.
• Must hold a current and active driver’s license.
• Familiar with community correctional operations and supervision training.
• Ability to write legible reports in English with correct grammar.

Responsibilities

• Lead security staff on shift and ensure adequate coverage.
• Direct monitors and residents; train new employees and manage schedules.
• Maintain daily logs, counts, and facility checks.
• Report suspicious activity to Security Manager or Facility Director.
• Ensure safety practices and incident reports are prepared and disseminated.

Skills

Leadership

Staff supervision

Communication

Training staff

Attention to detail

Education

High school diploma or equivalent

Tools

Computers & facility software

Job description

Benefits Information

This position is anticipated to close on August 7, 2026

Full-time employees will enjoy a competitive benefits package with options for you and your family including:

• Paid Time Off
• Paid Holidays
• 401(k) Matching
• Health Insurance
• Vision Insurance
• Life Insurance
• Health Savings Account
• Tuition Reimbursement
• Employee Discount
• Reduced Tuition Rates
• Disability Insurance
• Employee Assistance Program
• 401(k)
• Pet Insurance
• Dental Insurance
• Paid Training
• Flexible Spending Account

The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.

Equal Opportunity Employer

Overview

Are you looking for a career you can feel good about? We hire only those that strive to do their best. By joining our family, you'll receive the honor and recognition that comes with working for the industry's global leader in evidenced based rehabilitation.

Who We Are

GEO provides complementary, turnkey solutions for numerous government partners worldwide across a spectrum of diversified correctional and community reentry services. From the development of state-of-the-art facilities and the provision of management services and evidence-based rehabilitation to the post-release reintegration and supervision of individuals in the community, GEO offers fully diversified, cost-effective services that deliver enhanced quality and improved outcomes.

Why Work For GEO

• We believe that work is more than a place you go to every day. It is about being inspired and motivated to achieve extraordinary things.
• Employee benefits play an important role in making The GEO Group a great place to work. At GEO, we believe in the three pillars of employee wellbeing: physical, emotional, and financial. With comprehensive benefits and competitive wages, we trust that you will find all the resources you need here to be successful.

Responsibilities

This position coordinates the administrative and operational security activities on a specific shift in a residential re-entry center. Effectively leads staff during assigned shift to maintain adequate security coverage.

Primary Duties And Responsibilities

• Reads, understands and complies with specific post orders written for the assigned post.
• Ensure that resident formal counts are conducted.
• Directly leads Monitor staff and residents on the shift in the performance of their duties and evaluate as prescribed by the facility and corporate policy. This includes training new employees, listening and resolving complaints or problems, taking corrective or disciplinary action, developing work schedules, monitoring post assignments, approving leave requests, and preparing resident work.
• Report any suspected unauthorized activity or absence to the Security Manager or Facility Director.
• Maintain daily logs, phone, resident in/out, visitors in/out, and facility checks.
• Provides for adequate staffing in areas led and fills in as needed during periods of short staffing.
• Participates in the evaluation of security staff.
• Cooperates and coordinates with the facility training requirements for the delivery of required staff training programs; verifies that assigned employees receive required training.
• Monitors safety practices and ensures that safety and accident reports are prepared and disseminated as required by policy. Takes appropriate action in case of serious and unusual incidents and emergencies.
• Conducts meetings of shift offices, attends scheduled staff meetings and enhances effective communications within the facility.
• Communicates effectively and coherently to staff, inmates, visitor and the general public particularly in situations requiring tact, diplomacy, understanding, fairness, firmness and good judgment. Gives information, instructions and directions.
• Prepares staff logs, disciplinary reports and other administrative reports using appropriate grammar.
• Reviews reports and records produced on the shift; properly processes all reports and documents in a timely manner.
• Conducts inspections of all housing and general use areas to ensure that proper standards, facility operating procedures and corporate guidelines of security, health, safety sanitation and welfare are maintained; direct staff and resident resources to correct problems detected.
• Conducts visual and audio surveillance for extended periods of time including the reliable repetitive identification of residents by visual means.
• Engages in functions in confined areas that include such things as working rotating shifts, extended patrol and physically checking the doors, windows and other areas to verify they are secure.
• Takes appropriate action to prevent or diffuse potentially disruptive situations.
• Remains alert at all times and reacts quickly, effectively and calmly in emergency and other high stress situations.
• Completes in-service training to meet the requirement for continued personal and professional self-development. Complies with company policies and work rules as described in the Company Employee Handbook, the Statement of Work, and the Facility Policies and Procedures Manual.
• Performs other duties as assigned.

Qualifications

Minimum Requirements

• High school diploma or equivalent.
• One (1) year as a Monitor I or two (2) years related experience in a similar field. Demonstrated leadership experience is preferred.
• Must hold a current and active driver’s license.
• Familiar with community correctional operations, corrections laws, rules and regulations and the principle and practices of supervision training.
• Ability to write legible reports in English in own handwriting, using correct grammar.
• Ability to plan motivate, control, schedule, train and react quickly and appropriately to emergencies situations, effectively communicate with residents and staff.
• Ability to work any assigned shift.
• Ability to work with computers and the applicable software typically used by the facility.

GEO Reentry Services LLC.