Mohs Scheduler/PSR - Salem, NH

Northeast Dermatology Associates; Salem (NH); On-site; USD 30,000 - 32,000; Full time

Job summary

Northeast Dermatology Associates is seeking a Mohs Scheduler/PSR in Salem, NH to support Mohs Surgeons with scheduling, communication and follow-up care. The role requires a detail-oriented, organized individual with strong communication skills.

Duties include coordinating surgical appointments, maintaining paper charts, EMR/EMA system tasks, post-operative follow-up calls, and liaising with plastic surgeons to ensure smooth patient flow.

Qualifications

• 1 year of administrative experience in a medical setting required
• Proficiency with Microsoft Office (Word, Excel, Outlook)
• Familiarity with Electronic Medical Records (EMR) systems, EMA preferred

Responsibilities

• Coordinate surgical appointments and maintain cancellation lists
• Perform post-operative follow-up calls to assess recovery
• Maintain Mohs maps and surgical paper charts weekly
• Prepare documentation for surgical phone consultations
• Monitor INR levels for anticoagulated patients
• Oversee EMA system tasks to streamline workflow
• Coordinate patient calls within Mohs department and with plastic surgeons
• Maintain the Pathology Log and culture logs
• Respond to department voicemail messages

Skills

Administrative experience

Microsoft Office

Communication skills

Organizational skills

Education

High school diploma or equivalent

Some college coursework preferred

Tools

EMA system

Job description

The Mohs Scheduler/PSR plays a pivotal role in supporting Mohs Surgeons by overseeing administrative tasks essential to patient scheduling, communication, and follow-up care. This position demands a detail-oriented professional with exceptional organizational and communication skills to ensure seamless coordination and delivery of patient care.

Pay and Hours:

Pay range is: $22 - $23 hourly, Hours are: Mondays and Thursdays in Salem NH. 8 Hours Daily.

Essential Functions:

To perform effectively in this role, the candidate must fulfill the following duties with or without reasonable accommodations:

• Conduct post-operative follow-up calls to assess patient recovery, addressing concerns such as pain, bleeding, or bandage-related issues.
• Coordinate and confirm surgical appointments, maintaining a surgical cancellation list for efficient scheduling adjustments.
• Organize and maintain accurate surgical paper charts (Mohs maps) on a weekly basis, ensuring all preparations are completed prior to surgeries.
• Prepare comprehensive documentation for surgical phone consultations and coordinate related communications.
• Monitor patients on anticoagulants, such as Coumadin, to ensure appropriate INR levels are maintained for surgical safety.
• Oversee the management of tasks within the Electronic Medical Assistant (EMA) system to streamline workflow.
• Serve as the liaison for intra-team communications, coordinating patient calls and scheduling within the Mohs department.
• Communicate with plastic surgeons regarding patient scheduling and follow-up appointments as needed.
• Maintain the Pathology Log, ensuring accurate documentation of follow-up actions, treatment plans, and prescription entries.
• Keep culture logs up to date in compliance with established protocols.
• Respond to voicemail messages for the Mohs department promptly and professionally.

Knowledge, Skills, & Abilities:

• High school diploma or equivalent required; some college coursework is preferred.
• A minimum of one year of administrative experience in a medical setting is required.
• Proficiency in Microsoft Office applications, including Word, Excel, PowerPoint, and Outlook.
• Familiarity with Electronic Medical Records (EMR) systems, particularly EMA, is highly preferred.

This role requires a proactive, dependable, and detail-oriented individual with the ability to manage multiple tasks in a dynamic healthcare environment. The ideal candidate demonstrates a strong commitment to patient care and operational excellence.

Physical and Mental Demands:

The physical and mental demands described below are representative of those required to perform this job successfully. Reasonable accommodations may be made for individuals with disabilities:

• Physical Requirements:
• Occasionally required to stand, walk, and sit for extended periods.
• Use hands to handle objects, tools, or controls; reach with hands and arms.
• Occasionally required to climb stairs, balance, stoop, kneel, bend, crouch, or crawl.
• Occasionally lift, push, pull, or move up to 20 pounds.
• Vision Requirements:
• Close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

Note: This job description is intended to provide a general overview of the role. Additional responsibilities may be assigned, or duties modified by the department supervisor based on operational needs.

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As set forth in Northeast Dermatology Associates's Equal Employment Opportunity policy,we do not discriminate on the basis of any protected group status under any applicable law.

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A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

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