Modern Infrastructure Customer Solutions Architect

Softchoice; Northern (KY); Hybrid; USD 125,000 - 165,000; Full time

Benefits offered by this job

Competitive Benefits

Great Place to Work recognition

Travel opportunities

Job summary

Softchoice is seeking a Modern Infrastructure Customer Solutions Architect to guide customers through infrastructure modernization, datacenter and cloud strategies, and hybrid IT solutions. You will collaborate with account teams and Solution Architects to design roadmaps that translate vision into scalable deployments.

You bring 10+ years of experience selling technology in data center, hybrid cloud, and AI workloads, with strong Cisco knowledge.

Qualifications

• 10+ years of experience selling technology solutions in dedicated sales or technical pre-sales roles.
• Extensive experience aligning business objectives with technology requirements.
• Proven track record in identifying, developing, and driving sales for legacy and modern infrastructure environments.
• In-depth knowledge of Cisco product lines and solutions for modern infrastructure needs.
• Strong expertise in data center, hybrid cloud, and public cloud models (Azure/AWS/Google).

Responsibilities

• Grow and develop Hybrid IT Solutions and Services across Data Center, Networking, Public Cloud, Professional Services, and/or Managed Services.
• Leverage challenger sales methodology and insights-driven processes to tailor solutions to customer needs.
• Collaborate with District Sales Teams to acquire new opportunities within targeted accounts.
• Build and maintain account and market penetration plans on assigned accounts.
• Lead opportunities from needs assessment through closing and diversification.
• Engage pre-sales and internal support to deliver end-to-end service.
• Nurture strategic relationships with key Hybrid IT partners and vendors.

Skills

Hybrid IT Solutions

Data Center

Public Cloud

Customer Relationships

Solution Selling

Travel up to 25%

Tools

Azure

AWS

Google Cloud

Cisco product lines

Job description

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Modern Infrastructure Customer Solutions Architect

At Softchoice, aWorld WideTechnology (WWT) company, we work together to make a new world happen.As an IT solutions provider serving U.S. commercial and SMB organizations, as well as the entire Canadian market, we help organizations turn ambition intoreal‑worldoutcomes. We do this through the delivery of secure cloud, AI,softwareand digital workplace solutions that enable agility,innovationand growth.

With ahighly engaged, high-performing team, we arecertified as a Great Place to Work® in both Canada and the UnitedStates, andhavebeen recognized as a Best Workplace in Canada for more than 20 years.We stand proudly for our people and their success through career development andadvancement, andcontinuously strive to dowhat’sgood for our people and communities.

As part ofWWT,weconnectcustomers to the global scale, advanced innovation, world-class partnerships, and deepexpertiseof a leader in AI and digital transformation. This includes access to WWT’s AdvancedTechnology Center (ATC), a collaborative ecosystem featuring state-of-the-art hardware and software that enables customers and partners to conceptualize, test, and validate innovative solutions before deploying them at scale.

The impact you will have:

Guiding our customers through modernization of their infrastructure.

Companies and organizations everywhere need rapid infrastructure modernization to ensure they stay ahead of their competition. Modernized Infrastructure is inclusive of their datacenter-based infrastructure as well as their public cloud infrastructure, deployed in a dynamic, connected and secured architecture, for modernized applications, data and AI workloads.

AsaModern InfrastructureSales Executive, your mission is to putbusinesseson the best possible path toasustainable and ground-breaking future. In doing so, you will unlock new opportunities and overcome technological and business barriers, while delivering a compelling andcustomizedroadmap formodernization.

This role at Softchoice, isdesigned to follow through on our long-standing promiseto do right by our customers. Customers increasingly need large scale data sets supporting AI workloads alongside legacy workloads with security, business resiliency and governance creating challenges to achieve their goals. In this new era of disruption, speed and complexity, IT sellers aren’tsimply selling thevirtuesof the modern datacenter infrastructure and cloud. These specialist sellers are helping customers understand their potential as modernizing legacydatacenterand networking infrastructures allows customers to lay the groundwork for their future.You will workclosely with the account teams for our customers todevelop andset inmotion advanced Datacenter, AI and storage hybrid infrastructures, public cloud and network infrastructure and security solutions, which in turn willhelp customers succeed and thrive.

Who you will be working with:

• This role willreport toModern Infrastructure Sales Leader with accountability to the Modern Infrastructure business at Softchoice.
• You will work with our most strategic customers looking to modernize their infrastructure in datacenter and or public cloud, connected,securedand managed.
• You and your team will be directly supported by Solution Architects andTechnicalArchitects, bringing technical acumen early in the sales cycle to ensure our customers find fast value in their discussions with you.
• You will collaborate with account executives,salesleadershipand GTM team members,in partnership to ensure we grow our Modern Infrastructure business together.

What you will do:

• Growand developHybrid IT Solutions and Services that include a mix of Data Center, Networking, Public Cloud, Professional Services, and/or Managed Services
• Leveragethechallenger Salesmethodologyandaninsights-driven sales processes,along withacurrent knowledge of industry and technical trends,to customize solutions for customer needs and businessgoals
• Collaboratewith District Sales Teams and Leaders to create and execute a strategy toacquirenew opportunities withintargeted accounts
• Buildandmaintainaccount andmarketpenetration plans on assigned accounts
• Quarterback opportunities from the point of assessing customer needs through closing deals and driving diversification
• Engagepre-sales and internal support to provide outstanding, end-to-end service
• Nurture strategic relationships with key Hybrid IT partners and vendors

What you bring to the table:

Professional Experience in Infrastructure Modernization:

• 10+ years of experience successfully selling technology solutions in dedicated sales or technical pre-sales roles.
• Extensiveexperience aligning business objectives and initiatives with relevant technology requirements.
• Proven track record in identifying, developing, and driving sales for legacy infrastructure environments, including compute, storage, and networking within Data Center infrastructure.
• In-depth knowledge of Cisco product lines and solutions as they pertain to modern infrastructure needs.
• Strong expertise in Data Center, hybrid cloud, and public cloud models, with experience across Azure, AWS, Google, and Managed Services.
• Adept at building relationships and engaging with customer decision makers involved in infrastructure modernization efforts.
• Demonstrated ability to manage relationships at all organizational levels and effectively mobilize stakeholders to achieve critical deliverables.
• Exceptional communication skills, especially in conveying complex modern infrastructure concepts
• Recognized demand generation capabilities, focused on proactive selling rather than solely responding to existing demand.
• Documented success in developing and increasing sales for Managed and Professional Services offerings.
• Creative, strategic thinker with a client-focused service approach.
• Willingness and ability to travel frequently within a designated Sales District, up to 25% of the time.

Compensation:
A reasonable estimate of the current base pay for this position is $125,000 - $165,000 annually + 40% as target incentives.

Actual salary will be based on a variety of factors, including location, experience, skill set, education, and related certification. The range for this position in other geographic locations may differ.

At Softchoice, we offer opportunities to a diverse group including those with a variety of workplace experiences and backgrounds. Whether you are new to corporate tech, returning to work after a gap in employment, or looking to transition and take the next step in your career, we are excited to learn more about you and encourage you to apply.

Why You’ll Love Working Here:

• The People: You’ll thrive in our collaborative environment, surrounded by incredible colleagues who foster support and innovation, driving our collective success
• High-Performing Culture: At Softchoice, we are dedicated to achieving our goals and committed to success for our customers and each other
• Flexibility: Plan your workdays in a way that suits you best
• Award-Winning Workplace: Proudly recognized as a Great Place to Work for 21 consecutive years
• Inclusive Culture: We are committed to a company culture where every team member can be their authentic self
• Competitive Benefits: Benefit from competitive perks that start on day one

Inclusion & Equal opportunity employment:
We arean equal opportunity employer committed to diversity, inclusion & belonging. Peopleseeking employment at Softchoice are considered without regard to any protected category including but not limited to, race, color, religion, national origin, age, sex, marital status, ancestry, disability, veteran status, gender identity, or sexual orientation.

Require an accommodation? We are ready to help:
We areproud to provideinterview &employment accommodation during the recruitment and hiring process. If you requireanyaccommodation to apply or interview for a position, please reach out directly to [e-mail] .We are committed to work with you to best meet your needs.

Our commitment to your experience:
We arecommitted to the safety of all candidates and team members. With that in mind, we have implemented virtual interviewing for everyone. We understand that you may need to interview with distractions around you(such as children or furry friends)and we will most likely be doing the same.

Before you start with us, we will conduct a criminal record check, verify your education and check your references.

When you join Softchoice, we will onboard you remotely. Don't worry. It's quick, simple and you'll be connected with your new team in no time.

Job Requisition ID: 7717
EoE/Vet/Disability