ModelN Solution Architect

Moderna Therapeutics; West Windsor (NJ); Hybrid; USD 131,000 - 209,000; Full time

Benefits offered by this job

Family planning benefits

Health insurance

Paid time off

Job summary

Moderna Therapeutics seeks an experienced ModelN Solution Architect to lead Revenue Management platform activities within the Digital Commercial organization. You will configure ModelN, define business requirements, and coordinate with Finance, Trade, and Digital teams to ensure compliant, scalable operations.

The role requires hands-on ModelN experience, strong governance, and ability to support end-to-end processes from contract setup to downstream reporting. Hybrid work is possible in the US.

Qualifications

• Bachelor's degree or equivalent professional experience.
• 6+ years of experience supporting enterprise applications, Revenue Management systems, commercial operations platforms, or other regulated business-critical platforms.
• Hands-on experience with ModelN Revenue Cloud/Revenue Management, including configuration, reporting, or release validation.
• Strong knowledge of US pharmaceutical Revenue Management: chargebacks, rebates, pricing, Gross-to-Net, and wholesaler/specialty pharmacy processes.
• Experience in senior techno-functional roles connecting business processes with system behavior, data flows, and reporting needs.
• Experience with platform configuration, user administration, access controls, and governance.

Responsibilities

• Serve as a senior techno-functional SME for Moderna's Revenue Management platform, focusing on ModelN capabilities, configurations, and reporting.
• Partner with Revenue Management, Finance, and Digital teams to understand needs, define requirements, and support timely execution of requests.
• Develop and maintain standard reporting, audit extracts, and operational dashboards for control stakeholders.
• Monitor platform jobs, data flows, interfaces, and scheduled activities to ensure timely execution and issue identification.
• Coordinate resolution of integration issues with SAP, Boomi, EDI, and data teams.
• Drive SDLC activities for Revenue Management enhancements, including design, testing, deployment readiness, and post-production support.
• Support upgrade readiness, regression testing, and release planning with ModelN and partners.
• Maintain platform documentation, playbooks, and access-control records for compliance and sustainability.
• Identify recurring issues and opportunities to improve platform reliability and data quality.

Skills

ModelN

Revenue Management

SQL

Vendor management

Stakeholder mgmt

Regulatory compliance

Education

Bachelor's degree or equivalent

Tools

ModelN

SAP

Boomi

EDI

Job description

The Role Moderna is seeking an experienced and driven ModelN Solution Architect to join the Digital Commercial organization in support of Moderna's Revenue Management capabilities. This role will serve as a senior techno-functional resource focused on the ModelN platform and the broader US Revenue Management ecosystem, with responsibility for helping ensure that business processes, platform configuration, integrations, data flows, reporting, and support activities are aligned to Moderna's operational and compliance needs. As Moderna continues to scale its Commercial operations, the Revenue Management platform is a critical system supporting contract operations, chargebacks, rebates, pricing, claims processing, customer and contract data, financial controls, Gross-to-Net activities, and downstream reporting needs. This role will help ensure that the platform is operated in a compliant, reliable, scalable, and business-aligned manner while partnering closely with Revenue Management, Finance, Customer Operations, Trade, Market Access, Digital, and external vendor teams. The ideal candidate will bring hands-on ModelN experience and be comfortable working directly with ModelN configurations, business rules, workflows, reporting outputs, operational jobs, and integration touchpoints that support US pharmaceutical Revenue Management processes. The successful candidate will understand how ModelN supports end-to-end process flows across contract setup, pricing, chargebacks, rebates, claims, wholesaler and specialty pharmacy processes, customer and contract master data, downstream financial impacts, and related reporting needs. The successful candidate will bring deep understanding of US pharmaceutical Revenue Management processes and how they are enabled through ModelN. This role requires someone who can connect business process knowledge with system behavior, configuration decisions, integration dependencies, operational controls, and compliance expectations. This individual will be expected to operate as a senior internal subject matter expert for ModelN and Revenue Management capabilities.

Here's What You'll Do

Serve as a senior techno-functional SME for Moderna's Revenue Management platform, with a focus on ModelN capabilities, configurations, business processes, integrations, reporting, and operational support. Partner with Revenue Management, Finance, Customer Operations, Trade, Market Access, and Digital teams to understand business needs, define requirements, evaluate solution options, and support timely execution of operational and enhancement requests. Apply strong knowledge of US pharmaceutical Revenue Management processes, including contracts, pricing, chargebacks, rebates, claims, wholesaler distribution, specialty pharmacy processes, Gross-to-Net considerations, customer and contract data, and downstream financial reporting impacts. Support hands-on ModelN configuration activities, including business rules, workflows, reference data, system settings, and other functional configurations required to support Revenue Management processes. Manage or support user access, roles, permissions, and related governance activities in partnership with business process owners, Compliance, Information Security, and SOX/control stakeholders. Develop, maintain, and support standard reporting, audit extracts, SOX-related reports, operational dashboards, and data analysis needed by business and control stakeholders. Monitor platform jobs, data flows, interfaces, file processing, scheduled activities, and operational processes to ensure successful execution and timely issue identification. Triage, investigate, and coordinate resolution of platform and process issues, including working with ModelN, system integrators, managed service providers, Boomi/integration teams, SAP/customer master teams, EDI teams, data teams, and other internal or external partners as needed. Coordinate investigation and resolution of integration issues involving SAP, Boomi, EDI, customer master data, contract identifiers, chargebacks, rebates, sales volume reporting, credits/rebills, returns, and related Revenue Management process flows. Drive or support full SDLC activities for Revenue Management enhancements, including intake, requirements analysis, design, configuration, integration coordination, test planning, UAT support, deployment readiness, documentation, and post-production support. Support upgrade readiness, SaaS release validation, regression testing coordination, release planning, defect triage, and business UAT activities in partnership with ModelN, business users, and Digital teams. Maintain platform documentation, operational procedures, configuration records, access-control documentation, support playbooks, integration context, and other materials needed to support compliant and sustainable operations. Contribute to the Revenue Management support model by helping clarify repeatable procedures, handoffs, documentation, ownership boundaries, escalation paths, and support responsibilities across Digital, business teams, ModelN, system integrators, and managed service partners. Identify recurring issues, process gaps, control weaknesses, and opportunities to improve platform reliability, support transparency, data quality, and operational resilience. Operate with a continuous improvement mindset, helping Moderna build sustainable internal platform knowledge and strengthen long-term Revenue Management capability.

Here's What You'll Need (Basic Qualifications)

• Bachelor's degree in Information Systems, Computer Science, Business, Finance, Engineering, or a related field, or equivalent professional experience.
• 6+ years of experience supporting enterprise business applications, Revenue Management systems, commercial operations platforms, ERP-adjacent systems, or other regulated business-critical platforms.
• Hands-on experience with ModelN Revenue Cloud, ModelN Revenue Management, or a closely comparable life sciences Revenue Management platform, including direct involvement in configuration, production support, reporting, release validation, or enhancement delivery.
• Strong experience with US pharmaceutical Revenue Management processes, including one or more of the following: chargebacks, rebates, contract management, pricing, claims processing, Gross-to-Net, government programs, market access contracting, wholesaler distribution, or specialty pharmacy programs.
• Experience operating in a senior techno-functional role, with the ability to understand business processes, system configuration, data flows, reporting needs, integration dependencies, operational controls, and platform support requirements.
• Experience supporting platform configuration, user administration, role management, access controls, reporting, issue triage, release support, and production support in an enterprise application environment.
• Strong analytical skills, including the ability to investigate complex data and process issues, reconcile upstream and downstream flows, identify root causes, and communicate findings clearly to business and technical stakeholders.
• Ability to partner with business teams to define requirements and work with technical teams to drive solutions through design, build, testing, deployment, and post-production support.
• Experience working with vendors, managed service providers, system integrators, and software providers to triage issues, track tickets, monitor service levels, and drive resolution of platform or process issues.
• Understanding of controlled system environments, including audit readiness, access governance, SOX considerations, documentation discipline, testing evidence, and change control expectations.
• Comfort working with reports, data extracts, SQL or query-based analysis, and operational dashboards.
• Strong communication, organization, facilitation, and stakeholder management skills, with the ability to operate across business, technical, vendor, and compliance teams.
• Demonstrated ability to manage ambiguity, build process clarity, influence decision-making, and drive outcomes in a fast-paced environment.

Here's What You'll Bring to the Table (Preferred Qualifications)

• Deep hands-on experience with ModelN configuration, administration, reporting, release validation, or production support in a pharmaceutical or life sciences environment.
• Experience supporting chargebacks, rebates, contract management, government pricing, Gross-to-Net, market access contracting, wholesaler distribution, or specialty pharmacy-related processes.
• Experience working with SAP, SAP S/4HANA, SAP SD, SAP MDG, customer master data, EDI transactions, Boomi or other integration platforms, and downstream reporting or data platforms.
• Exposure to Government Pricing processes and their interaction with Revenue Management platforms and downstream reporting.
• Experience coordinating integration-related work across SAP, Boomi, EDI, master data, data engineering, reporting, and vendor teams.
• Experience supporting system upgrades, SaaS release validation, regression testing, UAT coordination, release management, defect triage, and vendor-led platform changes.
• Experience producing or supporting audit extracts, SOX reports, user access reviews, operational control evidence, and compliance documentation.
• Working knowledge of SQL or similar query tools, with the ability to retrieve, validate, and analyze data in support of issue resolution, reporting, reconciliation, and operational monitoring.
• Ability to translate between business process language and technical system behavior, helping business stakeholders understand platform capabilities, constraints, risks, and trade-offs.
• Proven track record of building sustainable internal platform capability, improving operational transparency, strengthening documentation, and reducing dependency on external vendors for day-to-day platform knowledge.
• Experience operating in a hybrid model with internal Digital teams, business process owners, software vendors, system integrators, and managed service providers.

Pay & Benefits

At Moderna, we believe that when you feel your best, you can do your best work. That’s why our benefits and well-being resources are designed to support you—at work, at home, and everywhere in between. Competitive healthcare, plus voluntary benefit programs to support your unique needs. A holistic approach to well-being, with access to fitness, mindfulness, and mental health support. Family planning benefits, including fertility, adoption, and surrogacy support. Generous paid time off, including vacation, volunteer days, sabbatical, global recharge days, and a discretionary year-end shutdown. Savings and investments to help you plan for the future. Location-specific perks and extras.

The salary range for this role is $130,800.00 - $209,400.00.

This is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting. An individual’s position within the salary range will be based on several factors including, but not limited to, specific competencies, relevant education, qualifications, certifications, experience, skills, performance, and business or organizational needs.

The successful candidate may be eligible for an annual discretionary bonus, other incentive compensation, or equity award, subject to company plan eligibility criteria and individual performance.

About Moderna

Since our founding in 2010, we have aspired to build the leading mRNA technology platform, the infrastructure to reimagine how medicines are created and delivered, and a world‑class team. We believe in giving our people a platform to change medicine and an opportunity to change the world. By living our mission, values, and mindsets every day, our people are the driving force behind our scientific progress and our culture. Together, we are creating a culture of belonging and building an organization that cares deeply for our patients, our employees, the environment, and our communities. We are proud to have been recognized as a Science Magazine Top Biopharma Employer, a Fast Company Best Workplace for Innovators, and a Great Place to Work in the U.S.

Our Working Model

As we build our company, we have always believed an in‑person culture is critical to our success. Moderna champions the significant benefits of in‑office collaboration by embracing a 70/30 work model. This 70% in‑office structure helps to foster a culture rich in innovation, teamwork, and direct mentorship. Join us in shaping a world where every interaction is an opportunity to learn, contribute, and make a meaningful impact.

Equal Opportunities

Moderna is committed to equal employment opportunity and non‑discrimination for all employees and qualified applicants without regard to a person's race, color, sex, gender identity or expression, age, religion, national origin, ancestry or citizenship, ethnicity, disability, military or protected veteran status, genetic information, sexual orientation, marital or familial status, or any other personal characteristic protected under applicable law. Moderna is a place where everyone can grow.

Accommodations

We’re focused on attracting, retaining, developing, and advancing our employees. By cultivating a workplace that values diverse experiences, backgrounds, and ideas, we create an environment where every employee can contribute their best. Moderna is committed to offering reasonable accommodations to qualified job applicants with disabilities. Any applicant requiring an accommodation in connection with the hiring process and/or to perform the essential functions of the position for which the applicant has applied should contact the Accommodations team at [e-mail].

Export Control Notice

This position may involve access to technology or data that is subject to U.S. export control laws, including the Export Administration Regulations (EAR). As such, employment is contingent upon the applicant’s ability to access export‑controlled information in accordance with U.S. law. Due to the nature of the work and regulatory requirements, only individuals who qualify as U.S. persons (citizens, permanent residents, asylees, or refugees) are eligible for this position. For this role Moderna is unable to sponsor non‑U.S. persons to apply for an export control license.

Our Mission and Vision

At Moderna we are pioneering the development of a new class of drugs made of messenger RNA (mRNA). This novel drug platform builds on the discovery that modified mRNA can direct the body’s cellular machinery to produce nearly any protein of interest, from native proteins to antibodies and other entirely novel protein constructs that can have therapeutic activity inside and outside of cells.

Our Mission: To deliver on the promise of transformative messenger RNA (mRNA) science to bring new medicines to patients. Our Vision: To unlock the potential of mRNA by establishing an ecosystem of teams and partners that will work together to develop the broadest possible array of drugs, across diverse therapeutic areas and routes of administration, for serious diseases that are not treatable today.

Third Party Staffing Agencies

Moderna does not accept unsolicited resumes from any source other than directly from candidates. For the protection of all parties involved in the recruiting process, resumes will only be accepted from recruiters/agencies if a signed agreement is in place at the inception of the recruiting effort and authorized for a specified position. Unsolicited resumes sent to Moderna from recruiters/agencies do not constitute any type of relationship between the recruiter/agency and Moderna and do not obligate Moderna to pay fees if we hire from those resumes.

Reasonable Accommodation Notice

Moderna will make reasonable accommodations for qualified individuals with known disabilities, in accordance with applicable law. Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and certain state or local laws. Please inform the company’s personnel representative by calling 617-460-9346 or emailing [e-mail] if you need assistance completing any forms or otherwise participate in the application process. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.