Mobility Service Agent - Paratransit Driver

Priority Dispatch Corp.; Vista (CA); On-site; USD 20,457 - 29,136; Full time

Benefits offered by this job

Paid vacation and sick leave

Health Insurance options

401k savings

Job summary

Priority Dispatch Corp. is hiring a Mobility Service Agent - Paratransit Driver in Vista, CA. This role involves safely transporting gurney-bound passengers for medical appointments and assisting them with boarding and exiting the vehicle.

Candidates should be compassionate, dependable, and possess a valid California driver’s license. The position offers paid vacation, health insurance options, and a supportive team environment.

Join us and make a difference in your community as you help those in need.

Qualifications

• Ability to push/pull passengers using mobility devices.
• Successful completion of a pre-employment physical exam.
• Must be able to work a flexible schedule.

Responsibilities

• Safely transport ADA passengers and assist in boarding/exiting vehicles.
• Conduct pre-trip vehicle inspections.
• Report delays and accidents using communication devices.

Skills

Customer service skills

Ability to lift and assist passengers

Adherence to safety procedures

Good communication skills

Flexibility in scheduling

Education

Valid California driver’s license

Experience handling medical transport equipment

Tools

GPS navigation systems

Mobile and tablet-based applications

Two-way radio devices

Job description

Mobility Service Agent - Paratransit Driver

Vista Corporate Office - VISTA, CA 92084

Overview

Salary Range

$18.00 - $18.00 Hourly

Job Shift

Day

Mobility Service Agent - Paratransit Driver

Join a team where compassion, purpose, and community connections shape everything we do. Be a part of something that truly makes a difference every day.

We are currently hiring Wheelchair/Ambulatory Drivers for our Non-Emergency Medical Transportation (NEMT) services. This role is ideal for individuals with full availability who are looking to make a real difference by safely transporting gurney-bound passengers to and from medical facilities.

Duties & Responsibilities:

• Safely transport ADA passengers and assist passengers in boarding/exiting the vehicle. This includes passengers using mobility devices (i.e. wheelchairs, scooters, walkers).
• Conduct pre-trip vehicle inspections to ensure proper operation of vehicle, including on-board equipment. Report any conditions which require repair and/or maintenance on the vehicle.
• Safely perform scheduled routes dispatched to drivers per on-time performance standards.
• Follow safety procedures for loading, unloading and securing all passengers.
• Safe operation of vehicles, including adherence to all California DMV laws.
• Diffuse difficult situations during the work day.
• Report delays, accidents, and other traffic issues using authorized communication devices.
• Accurately document all trips, odometer readings, beginning/end of shift, and lunch breaks.
• Follow defensive driving techniques to minimize the risk of accidents and incidents.
• Properly account for all fares collected (program specific).
• Immediately report any accident or incident which occurs during the work day.
• Comply with all attendance and uniform policies.
• Safety first culture must be a priority.
• Maintain good hygiene and a professional image at all times.

What We Offer:

• A meaningful role that allows you to make a direct impact on the lives of others.
• A supportive and mission-driven team environment.
• Paid vacation and sick leave for Full-time drivers (available after a 90-day probationary period).
• Health Insurance options for Full-time drivers.
• 401k savings for Full-time drivers.

If you’re dependable, compassionate, and ready to help those who need it most, apply today and start driving change in your community, one mile at a time.

Qualifications

Essential Functions & Requirements:

• Ability to lift, walk, bend, squat, twist, crouch, reach, kneel, maneuver, and display physical dexterity.
• Ability to push/pull passengers of all sizes using mobility devices (including wheelchairs, scooters, walkers, etc.) to board/exit the vehicle.
• Ability to sit for extended periods of time.
• Possess full range of sense of hearing, and vision (with corrective lenses permissible).
• Successful completion of a pre-employment physical exam. Screening examinations include (but are not limited to):
  • Breath Alcohol Testing
  • Drug screenings (including screenings for CBD & THC)
  • Physical examination (Human performance evaluation and lift test)
  • Tuberculosis test
  • Live Scan: state and federal background check
• Experience handling medical transport equipment is preferred but not required. Training is provided.
• This role requires the ability to confidently operate GPS navigation systems, mobile and tablet-based applications for pre-trip vehicle inspections and passenger information review, and two-way radio devices for effective communication with dispatch. The ideal candidate demonstrates adaptability to digital tools and attention to detail.
• Candidates must demonstrate the ability to multitask effectively and manage multiple requests simultaneously in a fast-paced environment.
• Demonstrated reliability and a genuine passion for serving the community.
• Strong communication and customer service skills.
• Must be able to work a flexible schedule.
• Minimum twenty-five (25) years of age.
• Must have a valid California driver’s license for minimum of one (1) year.
• Must satisfy contract requirements regarding DUI, reckless driving, felony, and misdemeanor convictions.
• No more than one and a half (1.5) points on MVR at time of job application submission.
• Participation in CTI’s Random Drug and Alcohol Testing Program.