Mobility Mentor

Family Service Association of San Antonio, Inc.; Uvalde (TX); On-site; USD 42,000 - 64,000; Full time

Job summary

Family Service Association of San Antonio, Inc. is seeking an Economic Mobility Mentor I to work with participants on goal setting, housing stability, and pathways to economic self-sufficiency.

The role emphasizes trauma-informed care aligned with social determinants of health and cross-cultural sensitivity. The position requires a degree in social work or related field and relevant experience; bilingual English/Spanish is desirable.

Qualifications

• Bachelor's degree in social work or related behavioral science plus 2 years of related work experience, OR high school diploma with relevant field experience.
• Fluency in English and Spanish desirable.
• Proficiency with Microsoft Office and ability to enter data in databases.

Responsibilities

• Support participants in identifying strengths and setting goals to move toward economic self-sufficiency.
• Assist with housing stability and progress toward permanent housing.
• Apply trauma-informed care aligned with Social Determinants of Health.

Skills

Healthcare Environments

Achievement Orientation

Community Orientation

Professionalism & Ethics

Interpersonal Understanding

Bilingual (English/Spanish) desirable

Data entry (basic computer skills)

Education

Bachelor's in social work or related behavioral science

High school diploma with related field experience

Tools

Microsoft Office

Job description

JOB SUMMARY

The Economic Mobility Mentor I works with participants to identify individual strengths and areas for goal-setting to move households towards economic self-sufficiency. Through the use of the economic mobility coaching model (Mobility Mentoring), goals will be established to service members and their families. The Economic Mobility Mentor I will work with participants to remain adequately housed and supporting participants in maintaining permanent housing and making progress towards goals related to economic self-sufficiency, while ensuring that services provided are in alignment with the Social Determinants of Health through a trauma informed care lens as defined by the agency.

ESSENTIAL PERFORMANCE REQUIREMENTS

Required Competencies/Skills:

Healthcare and Human Services Environments: Ability to explain issues and advancements in the healthcare and human services industries.

Achievement Orientation: A concern for surpassing a standard of excellence. The standard may be one's own past performance; an objective measure; outperforming others; challenging goals, or something that has not been done previously.

Community Orientation: Ability to align one's own and the organization's priorities and assess and address community needs in an evidence-based and holistic manner, one that addresses the social determinants of health through a trauma-informed lens.

Professionalism and Ethics: The demonstration of ethics and sound professional practices, as well as stimulation social accountability and community stewardship. The desire to act in a way that is consistent with one's values and what one says is important.

Interpersonal Understanding: Ability to understand other people as well as to accurately hear and understand the unspoken or partly expressed thoughts, feelings, and concerns of others. It measures increasing complexity and depth of understanding of others and includes cross-cultural sensitivity through a trauma-informed care lens.

QUALIFICATIONS

To perform this job satisfactorily, an individual must be able to perform each essential performance requirement satisfactorily. The requirements listed below are representative of the training, experience, knowledge, and skills required for this job. Reasonable accommodation may be made to enable an individual with disabilities to perform the essential functions listed above.

Education/Training/Experience:

• Bachelor's degree in social work or a related behavioral science area of study plus two (2) years of related work experience, OR High school diploma with comparative years of relative experience in the field-- with some background in finance, financial education, counseling/coaching / goal setting or social service delivery; working with a diverse population, including homeless and formerly homeless families.
• Understands cultural differences and is sensitive to the implications of culture for service delivery.
• Demonstrated knowledge of basic community resources to include familiarity with a variety of housing subsidy programs, Landlord/Tenant rights and of making referrals and providing followup consultation.
• Strong computer skills and ability to enter data into electronic databases. Demonstrated experience with Microsoft Office products.
• Access to reliable transportation required. State of Texas vehicle operator's license and proof of liability insurance. (required)
• Staff will be required to submit proof of their vaccination status or may request to be exempt from vaccination due to a religious and/or medical accommodation.
• Fluent in English and Spanish (read, write, and speak) desirable.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• While performing the duties of this job, you must be able to stand, walk, reach with hands and arms, climb or balance, stoop, kneel, crouch or crawl, talk and hear, and taste or smell.
• You may be able to lift up to 10 pounds, have close vision, color vision, depth perception, and ability to adjust your focus with good hand-eye coordination.