Mobility Aide Lead

The Ohio State University; Columbus (OH); On-site; USD 35,000 - 55,000; Full time

Job summary

The Ohio State University is seeking a Mobility Aide Coordinator to assist patients at the Wexner Medical Center. This role involves supervising mobility aide staff and ensuring efficient patient transportation within outpatient care centers.

Ideal candidates will possess an Associate's Degree in Healthcare and relevant experience, while also being required to obtain American Heart Association BLS certification within the first three months. The position emphasizes enhancing patient care and departmental operations.

Qualifications

• 1 year of relevant experience required; 2-4 years preferred.
• Obtain American Heart Association BLS certification within 3 months of hire.
• Demonstrates competency in patient transfers and transportation.

Responsibilities

• Assist patients navigating various outpatient care centers safely.
• Evaluate mobility aide activities and improve departmental operations.
• Supervise and train mobility aide staff, ensuring effective service.

Skills

Interpersonal skills

Cognitive skills

Teamwork

Education

Associate's Degree in Healthcare or a related field

Job description

The Ohio State University Wexner Medical Center is committed to enhancing the quality of the experience provided to our patients. Under the general supervision of the Director of Operations or the manager of the assigned building, with competency development and training by the Manager of Ambulatory Rehabilitation, the Mobility Aide Coordinator is a team member responsible for assisting patients navigating our various Outpatient care centers safely.

The Mobility Aide Lead plans, organizes, manages and evaluates mobility aide activities; develops goals and processes to enhance and improve the operations of the department to support the Medical Center’s mission, vision and values; evaluates and identifies achievements and problems in meeting goals; supervises, assists with hiring, training and evaluates the work performance of mobility aide staff; promotes and ensures ongoing collaboration with other departments and areas that relate directly or indirectly to mobility aide operations and services; under the direction of the building leadership, develops and administers the mobility aide schedules; identifies opportunities for improvement in mobility aide processes.

The Mobility Aide staff will work to assist patients requiring transportation or ambulatory assistance within and throughout the assigned building for scheduled appointments. The Mobility Aide will coordinate with all patient care practices, central registration and customer service teams within the assigned building. This position works under the supervision of the Building Manager or Director of Operations over the building.

Minimum Qualifications

• Associate's Degree in Healthcare or a related field. 1 year of relevant experience required. 2-4 years of relevant experience preferred.
• Within 3 months of hire obtains American Heart Association BLS certification.
• Meet minimum demonstration of competency for patient transfers and transportation.
• Meets mandatory education and health requirements.
• Demonstrates competency in interpersonal and interdepartmental relations, and cognitive skills to meet essential job functions.
• Maintain current American Heart Association BLS Certification.

Final candidates are subject to successful completion of a background check. A drug screen or physical may be required during the post‑offer process.

Location: Ohio State Outpatient Care Dublin (1045)

Position Type: Regular

Shift: First Shift

The university is an equal opportunity employer, including veterans and disability.