Mobile Victim Advocate

Rural-Resources; Republic (WA); On-site; USD 30,000 - 80,000; Full time

Job summary

Rural-Resources is seeking a Mobile Victim Advocate to provide mobile advocacy across Lincoln, Stevens, and Ferry Counties. You will deliver crisis intervention, advocacy, and case management to victims of domestic violence, sexual assault, crimes, and child abuse, coordinating with services and legal resources.

The role requires travel, office-base flexibility, intake work, safety planning, and ongoing client support to improve safety and stability within the community.

Qualifications

• Knowledge of the impact of crimes on victims including dynamics of DV, sexual abuse, child abuse, and trauma.
• Knowledge of crisis intervention and advocacy principles.
• Ability to maintain client confidentiality.
• Ability to analyze needs and provide flexible, compassionate responses.
• Effective written and verbal communication with staff and clients.
• Knowledge of criminal and civil judicial procedures in state courts.
• Familiarity with state laws and regulations related to crimes.
• Strong writing and speaking skills; clear program policy explanations.
• Ability to build relationships with staff, partners and the public.
• Willingness to work flexible hours and travel as needed.
• Ability to follow oral and written instructions and use computer software.

Responsibilities

• Travel to provide mobile advocacy across the service area, often on short notice.
• Based in one or more office locations; travel to meet clients as needed.
• Complete initial intake to assess eligibility for services.
• Identify client goals and arrange referrals to reduce barriers.
• Provide long-term case management to support safety, health and stability.
• Advise clients of legal rights and connect with legal resources; assist with protective orders.
• Support clients at court hearings and provide updates on proceedings.

Skills

Crisis intervention

Victim advocacy

Client confidentiality

Needs assessment

Effective communication

Judicial procedures knowledge

Policy knowledge

Oral and written communication

Relationship building

Flexibility

Computer skills

Education

Associate’s degree in related field

Two years’ experience in social services/crisis intervention

Job description

We're pleased to announce an opportunity for the position of Mobile Victim Advocate, within the Victim Services department.

This position requires providing mobile advocacy to clients in multiple communities across the service area, including but not limited to Lincoln, Stevens, and Ferry Counties.

Provides crisis intervention, advocacy, and case management services for victims of domestic violence, sexual assault, general crimes, or child abuse and neglect. Completes initial eligibility and lethality assessments and works with clients to develop safety plans. Works with clients to understand and work towards desired outcomes; provides on-going support, resources, referrals, and case management. Provides support, advocacy, and coordination with other social services for clients, including in-person community-based, medical, and legal advocacy. Maintains records of client contact, serves as client liaison with other service providers and completes data entry. Serves as a community resource for information regarding the impact of crimes on victims and the rights of victims. Conducts targeted outreach and engagement about services to ensure potential clients are connected with services.

GENERAL RESPONSIBILITIES:

• Travel is required to provide mobile advocacy, often with short notice, using agency or personal vehicles.
• May be based in one or more office locations in the service area. May need to travel to discrete, public locations to meet with clients as needed.
• Complete the initial intake with the client and/or any non-offending caregivers to assess client eligibility for services.
• Supports clients in identifying client goals, objectives, and/or barriers. Works with clients and/or outside entities to provide appropriate referrals, reduce barriers, and meet client-identified needs.
• Provides long-term case management as desired by client to support client’s safety, health, and stability.
• Advise client of legal rights of crime victims. Connect client with legal resources as needed. Advocate for clients in civil and criminal legal proceedings as needed. Provide support and assistance with obtaining civil protection orders as needed.
• Provide support and advocacy for clients at court hearings; provide clients with information and updates on legal proceedings as necessary.

*Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions (general responsibilities).

Requirements

KNOWLEDGE, SKILLS, AND ABILITIES:

• Knowledge of the impact of crimes on victims, including but not limited to: dynamics of domestic violence, sexual abuse/assault, child abuse, and other forms of trauma and victimization.
• Knowledge of crisis intervention and advocacy principles and practices.
• Ability and willingness to maintain client confidentiality.
• Ability to analyze and evaluate client needs; provide robust, compassionate, flexible response to changing situations and barriers.
• Ability to communicate effectively with staff, clients, system partners, and the public using tact, courtesy and good judgment to provide clear explanations of program policies.
• Knowledge of criminal and civil judicial procedures in both Superior and District Courts.
• Knowledge of federal, state and local policies, procedures and regulations applicable to area of assignment. Familiarity of State laws regarding crimes.
• Ability to communicate effectively, both orally and in writing with a well-modulated voice and good diction.
• Ability to establish and maintain effective working relationships with agency staff, community officials, service providers, and the public.
• Ability to work flexible hours.
• Ability to understand and execute oral and written instructions, policies, and procedures.
• Ability to use a computer with relevant software for the position.

REQUIRED EDUCATION OR EXPERIENCE:

An associate’s degree in related areas of study; two years’ experience working in a social service agency, one of which must be in crisis intervention and advocacy counseling of victims.

or

Any combination of education and experience which would provide the applicant with the desired skills, knowledge and ability required to perform the job.

REQUIRED CERTIFICATIONS AND LICENSES:

• Valid driver's license in state of residence.
• Auto insurance in the amount required by the State of Washington. Access to reliable transportation.
• Acceptable completion of a criminal history background check.

PHYSICAL DEMANDS AND WORK ENVIRONMENT:

The physical demands described here are representative of those that must be met to successfully perform the essential functions of this job.

• While performing the duties of this job, the employee is regularly required to, stand, sit; talk, hear, and use hands and fingers to operate a computer and telephone, and keyboard reach.
• Specific vision abilities required by this job include close vision requirements due to computer work.
• Light to moderate lifting is required, up to 30 pounds.
• Ability to uphold the stress of traveling.
• Regular, predictable attendance is required.

The work environment characteristics described are what is encountered while performing the essential functions of this job.

• Moderate noise (i.e. business office with computers, phone, and printers, light traffic).
• Ability to work in a confined area.
• Ability to sit at a computer terminal for an extended period.

*To support operational needs and compliance requirements, this position is expected to be performed within the State of Washington.

KNOWLEDGE, SKILLS, AND ABILITIES:

• Knowledge of the impact of crimes on victims, including but not limited to: dynamics of domestic violence, sexual abuse/assault, child abuse, and other forms of trauma and victimization.
• Knowledge of crisis intervention and advocacy principles and practices.
• Ability and willingness to maintain client confidentiality.
• Ability to analyze and evaluate client needs; provide robust, compassionate, flexible response to changing situations and barriers.
• Ability to communicate effectively with staff, clients, system partners, and the public using tact, courtesy and good judgment to provide clear explanations of program policies.
• Knowledge of criminal and civil judicial procedures in both Superior and District Courts.
• Knowledge of federal, state and local policies, procedures and regulations applicable to area of assignment. Familiarity of State laws regarding crimes.
• Ability to communicate effectively, both orally and in writing with a well-modulated voice and good diction.
• Ability to establish and maintain effective working relationships with agency staff, community officials, service providers, and the public.
• Ability to work flexible hours.
• Ability to understand and execute oral and written instructions, policies, and procedures.
• Ability to use a computer with relevant software for the position.

REQUIRED EDUCATION OR EXPERIENCE:

An associate’s degree in related areas of study; two years’ experience working in a social service agency, one of which must be in crisis intervention and advocacy counseling of victims.

or

Any combination of education and experience which would provide the applicant with the desired skills, knowledge and ability required to perform the job.

REQUIRED CERTIFICATIONS AND LICENSES:

• Valid driver's license in state of residence.
• Auto insurance in the amount required by the State of Washington. Access to reliable transportation.
• Acceptable completion of a criminal history background check.

PHYSICAL DEMANDS AND WORK ENVIRONMENT:

The physical demands described here are representative of those that must be met to successfully perform the essential functions of this job.

• While performing the duties of this job, the employee is regularly required to, stand, sit; talk, hear, and use hands and fingers to operate a computer and telephone, and keyboard reach.
• Specific vision abilities required by this job include close vision requirements due to computer work.
• Light to moderate lifting is required, up to 30 pounds.
• Ability to uphold the stress of traveling.
• Regular, predictable attendance is required.

The work environment characteristics described are what is encountered while performing the essential functions of this job.

• Moderate noise (i.e. business office with computers, phone, and printers, light traffic).
• Ability to work in a confined area.
• Ability to sit at a computer terminal for an extended period.

*To support operational needs and compliance requirements, this position is expected to be performed within the State of Washington.

Resume Required

Additional wage progression may be available over time under the organization's established compensation structure. The full established pay scale for this position is $21.65 - $57.73 per hour; however, placement above the starting wage range is not available at hire.