Mobile Tech & Service Pro — Growth, Stock & Benefits

T-Mobile; Nashville, Northern (TN, KY); Hybrid; USD 25,000 - 28,000; Full time

Benefits offered by this job

Medical Insurance

Stock Grant

401(k)

Paid Time Off

Job summary

T-Mobile is hiring for a role that supports retail operations by engaging customers and guiding their technology and service needs in a fast-paced environment. You will develop proficiency in customer service and sales to provide personalized device and service solutions, using digital tools to demonstrate network coverage and benefits.

We offer a comprehensive benefits package, on-the-job training, and opportunities for advancement within a culture that values customer relationships and

Qualifications

• High School Diploma/GED required.
• 6 months of customer service and/or sales experience in a retail environment preferred.

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions that meet customer needs.
• Utilize digital tools to demonstrate network coverage and service benefits during customer interactions.
• Complete required training to build knowledge of products, services, systems, and processes for effective customer support.
• Engage customers by exploring their needs and providing hands-on demonstrations of technology and accessories.
• Also responsible for other duties/projects as assigned by business management as needed.

Skills

Change Agility

Communication

Customer Problem Solving

Customer Service

Engaging People

Multitasking

Sales

Education

High School Diploma/GED

Tools

N/A

Job description

T-Mobile is hiring for a role that supports retail operations by engaging customers and guiding their technology and service needs in a fast-paced environment. You will develop proficiency in customer service and sales to provide personalized device and service solutions, using digital tools to demonstrate network coverage and benefits.

We offer a comprehensive benefits package, on-the-job training, and opportunities for advancement within a culture that values customer relationships and