Mobile Service Technician

Kendall Ford Inc; Vancouver (WA); On-site; USD 52,000 - 86,000; Full time

Benefits offered by this job

Top pay

Career path

Paid time off

Annual bonus

Medical insurance

401(k) plan

Parts discounts

Job summary

Kendall Ford of Vancouver is seeking a Mobile Service Technician to perform on-site maintenance and repairs at customer locations. This role requires diagnostic skills and the ability to work independently in a fast-paced environment.

You will travel to homes or offices, communicate repair needs clearly, provide estimates, and deliver invoices with supporting photos/videos. A valid driver's license is required.

Qualifications

• Ability to diagnose mechanical and electrical vehicle issues.
• Strong communication with customers and ability to explain repairs.
• Valid driver's license and clean driving record required.

Responsibilities

• Travel to customer locations to perform maintenance and repairs.
• Execute routine maintenance and recalls to manufacturer specs.
• Provide repair estimates, deliver invoices, and take vehicle inspections with photos/video.
• Keep the mobile service van organized and stocked with parts and tools.

Skills

Customer interaction

Diagnostic skills

Independence

Job description

Kendall Auto Group is one of the largest family owned and operated dealers in the Pacific Northwest. At Kendall Ford of Vancouver, our service department is a fast-paced environment serving clients throughout the community. We are looking for a Mobile Service Technician who is responsible, proactive, personable, and thrives in an independent work setting.

Job Duties

Travels to customer locations (homes or offices) to perform on-site vehicle maintenance and repairs using a fully equipped mobile service van. This customer-facing role requires strong automotive diagnostic skills and the ability to work independently with minimal supervision.

Benefits

• Top flat rate pay in the area
• Career path development opportunities
• Competitive paid time off and paid sick leave
• Annual seniority bonus
• Shop Manager on-site for assistance
• Fair dispatching and teamwork environment
• Large loyal customer base
• Experienced and loyal service advisors
• Clean and safe shop with the equipment you need to get the job done
• Discounts on parts, service and vehicle purchases for you and your immediate family
• Medical, Dental and Vision insurance
• Paid Life insurance
• 401(k) plan with Fidelity
• Accident and Illness supplemental plans

Core Responsibilities

• Perform routine maintenance such as oil and filter changes, battery replacements, fluid exchanges, tire rotations, software updates, recalls, brake services, and wiper replacements.
• Troubleshoot mechanical and electrical issues, execute warranty repairs, and perform recalls to manufacturer specifications.
• Handle software updates, diagnostic scanning, and accessory installations.
• Interact directly with clients to explain vehicle conditions, provide repair estimates, and deliver invoices, complimentary professional multi-pint vehicle inspections with pictures and video.
• Keep the mobile service vehicle clean, organized, and adequately stocked with the necessary tools and parts.

Requirements

You must have the ability to operate a wide variety of vehicles, both automatic and manual transmissions. A valid driver's license and a good driving record are required.