Mobile Service Coordinator - Full Time

Valley Health; Winchester (VA); Hybrid; USD 31,285 - 46,921; Full time

Benefits offered by this job

Zero-Deductible Health Plan

Dental and vision insurance

Generous Paid Time Off

Tuition Assistance

Retirement Savings Match

Employee Assistance Program

Incentive-Based Wellness Program

Job summary

Valley Health seeks a Mobile Service Coordinator to oversee scheduling and coordination of mobile service units in Virginia, ensuring effective service delivery to underserved communities. This role involves collaboration with various teams, logistical support, and frequent travel to various service sites.

Candidates should possess strong relationship-building and organizational skills, a bachelor's degree in healthcare administration preferred, or equivalent professional experience. Competitive salary and comprehensive benefits offered.

Qualifications

• Minimum of 3 years of experience in healthcare operations or community outreach.
• Experience managing schedules, logistics, or multi-site service delivery preferred.

Responsibilities

• Coordinate and maintain the mobile unit schedule across service locations.
• Assist in identifying and maintaining mobile service locations.
• Serve as a point of contact for community partners for patient scheduling.
• Support outreach, promotion, and patient engagement efforts.

Skills

Managing complex schedules

Relationship-building

Data analysis

Communication

Organizational skills

Proficiency in Microsoft Office

Problem-solving

Education

Bachelor’s degree in healthcare administration or related field

4 years of relevant professional experience

Job description

Job Description

Mobile Service Coordinator is responsible for supporting the scheduling, placement, and day-to-day coordination of Valley Health System’s mobile service units across community-based settings, including faith-based organizations, educational institutions, employer worksites, and other community locations. Initially focused on mobile mammography services, this role supports the implementation of mobile health initiatives and assists with the expansion of additional services as developed within Valley Health’s Mobile Integrated Health efforts.

This role helps ensure mobile services are effectively deployed in alignment with established plans to improve access, utilization, and operational efficiency, with a focus on underserved and hard-to-reach populations. The Mobile Service Coordinator collaborates with community partners, Marketing, and Valley Health clinical and operational teams to support outreach efforts, coordinate logistics, and facilitate consistent service delivery in non-traditional care environments. This is a non-clinical role focused on operational coordination and support. Frequent travel to community-based service sites, including faith-based, employer, and educational locations, is required.

Department: MOBILE IMAGING - 107300

Worker Sub Type: Regular

Pay Range: $22.71 - $34.06

Responsibilities and Duties

Mobile Scheduling Coordination

• Coordinate and maintain the mobile unit schedule across service locations in alignment with established priorities and clinical capacity
• Support the development and upkeep of a forward-looking deployment calendar
• Assist in optimizing scheduling to promote effective utilization, geographic coverage, and operational efficiency
• Adjust schedules as needed based on site readiness, utilization trends, and guidance from leadership

Community Site Coordination

• Assist in identifying, coordinating, and maintaining mobile service locations across community, faith-based, educational, and employer settings
• Support site selection and prioritization based on defined criteria such as access needs and service demand
• Coordinate with internal teams and community partners to ensure sites meet operational readiness requirements prior to service delivery

Site Engagement and Patient Scheduling Support

• Serve as a point of contact for community partners to support outreach and patient scheduling activities
• Coordinate site-level processes to support patient pre-registration and scheduling prior to service days
• Monitor site readiness and scheduling outcomes; elevate issues and support improvements to reduce gaps in utilization and service delivery

Cross-Functional Coordination

• Collaborate with Marketing and internal teams to support outreach, promotion, and patient engagement efforts
• Coordinate with clinical and operational teams to align schedules, staffing, and service logistics
• Support communication and coordination to ensure mobile unit and clinical team readiness for scheduled services

Operational Support and Reporting

• Track and report on key operational metrics such as utilization, patient volume, and site activity
• Identify opportunities for process improvements and share recommendations with leadership
• Support reporting, operational planning, and readiness activities for the expansion of mobile medical services

Education

Bachelor’s degree in healthcare administration, public health, or a related field preferred. In lieu of a bachelor’s degree, four years of relevant professional experience may be considered. Education and experience may be substituted on a year-for-year basis.

Experience

Minimum of 3 years of experience in healthcare operations, program coordination, community outreach, or multi-site service delivery required.

Experience managing schedules, logistics, or multi-site service delivery preferred.

Experience working with community, faith-based, educational, or employer partners preferred.

Qualifications

• Demonstrated ability to independently manage and optimize complex schedules.
• Strong relationship-building skills with the ability to engage and influence community partners.
• Proven ability to collaborate effectively across clinical, operational, and marketing teams.
• Ability to analyze performance data and implement process improvements.
• Strong organizational, communication, and problem-solving skills.
• Proficiency in Microsoft Office applications, including Excel or similar tools for tracking and reporting.
• Ability to frequently travel to community-based service sites, including faith-based, employer, and educational locations is required.

Benefits

At Valley Health, we believe everyone is a caregiver, and our goal is to create an environment where our caregivers thrive physically, financially, and emotionally. In addition to a competitive salary, our most popular benefits for full-time employees include:

• A Zero-Deductible Health Plan
• Dental and vision insurance
• Generous Paid Time Off
• Tuition Assistance
• Retirement Savings Match
• A Robust Employee Assistance Program to help with many aspects of emotional wellbeing
• Membership to Healthy U: An Incentive-Based Wellness Program

Valley Health also offers a health savings account & flexible spending account for childcare, life insurance, short-term and long-term disability, and professional development. In addition, several perks come with working for the largest employer in the region, such as discounts to on-campus dining, and more.

To see the full scale of what we offer, visit valleyhealthbenefits.com.