Mobile Phlebotomist (Part-Time/PRN)

Quest Diagnostics; Knoxville (TN); On-site; USD 24,796 - 38,572; Full time

Job summary

Quest Diagnostics in Knoxville, TN seeks a Mobile Examiner to provide field coverage, completing exams accurately and on time with specimen collection, vitals, venipuncture, urine collection and EKG. Maintain a safe, professional environment for applicants and clients.

Requires at least 1 year phlebotomy experience and a high school diploma; certification is a plus. You may coach new staff and ensure proper documentation and compliance across mobile and in-center visits.

Qualifications

• Minimum 100 documented successful blood draws required.
• Minimum one-year phlebotomy experience. Pediatric/geriatric exposure is a plus.
• High School Diploma or Equivalent.

Responsibilities

• Performs in center and mobile exams, including venipuncture, vitals and EKG.
• Collects specimens and ensures timely, accurate processing.
• Maintains logs, completes paperwork and ensures compliant documentation.
• Provides excellent customer service and professional interaction with clients.

Skills

Blood draws

Phlebotomy

Customer service

Interpersonal skills

Education

High School Diploma

Phlebotomy certification

Job description

Job Description

Under the direction of the Branch Manager or Field Leader, the Mobile Examiner's primary responsibility is to provide coverage in the field ensuring that mobile exams are completed accurately and on time. Maintain a safe and professional environment for applicants, clients, and employees, performing all aspects of an insurance exam with confidence, including specimen collection and processing duties following established practices and procedures. The examiner may also be required to act as a coach, mentor, instructor, and resource person for new employees who have completed the required phlebotomy training program.

Responsibilities

• Ensures all specimens are collected accurately and on time.
• Collects specimens according to established procedures.
• Conducts in center exams and mobile exams, which include taking basic vitals, medical histories, venipuncture, urine collection, and EKG. Also collects specimens for pre‑employment drug screenings and other Quest Diagnostics services.
• Responsible for completing application packets and other paperwork accurately.
• Labels, centrifuges and splits specimens as required by test order.
• Uploads and completes cases in the portal within 24 hrs on weekdays and within 48 hrs on weekends.
• Packages specimens for transport and ships them to the lab indicated on work orders.
• Safely and timely transports specimens, supplies, equipment and materials to the appropriate destination.
• Maintains records of each specimen collected each day and supports record deletion processes when directed by Management.
• Submits original paperwork to destination.
• Provides customer service to clients.
• Follows the current Examiner’s Manual.
• Reads, understands and complies with departmental policies, protocols and procedures (Procedure Manuals, Safety Manual, Compliance Manual, Automobile policies and procedures, Employee Handbook, Quality Assurance Manual).
• Maintains all appropriate Phlebotomy logs.
• Maintains an error rate of no more than 3%.
• Confirms exams with clients the day before appointment and statuses the case at time of confirmation.
• Corrects non‑applicant errors within a 24‑hour timeframe.
• Submits accurate time and travel logs as directed by management and on time.
• Submits accurate expense forms, if applicable, on the required day.
• Properly clocks in and out for work assignments.
• Provides travel logs when applicable.
• Demonstrates organizational commitment.
• Adheres to departmental and company code of grooming and dress code and lab coat policies, appearing neat and clean at all times; be aware of smoke residue and heavy fragrances.
• Wears company‑issued identification badge at all times during work assignments.
• Reports on time to work, following attendance guidelines.
• Answers the telephone in a friendly and helpful manner, incorporating the company name, self‑identification and a helpful statement.
• Communicates appropriately with customers, agents, applicants, coworkers and the general public.
• Communicates all unresolved problems immediately to the appropriate Manager or Supervisor.
• Remains polite and courteous at all times.
• Additional responsibilities required of Mobile Examiner.
• Ensures facilities or work areas are neat, clean and in good repair, taking appropriate action to advise Manager or Supervisor of required repairs and maintenance; disposes of biohazard containers when scheduled.
• Assists with periodic inventory counts, reports shortages and problems to Manager or Supervisor as they occur; stocks supplies as needed.
• Provides supply orders as specified by Branch Manager.
• Works effectively with staff employees to ensure compliance with dress code, EHS & QA requirements, customer service requirements and SOP’s, advising Manager or Supervisor of any issues or problems as they arise.
• Performs other department‑related clerical duties when assigned.
• Answers phone and dispatch calls when assigned.
• Participates on teams and special projects when asked.
• Assists Manager or Supervisor with the implementation of SOPs for examiner services in accordance with Quest Diagnostics guidelines.
• With direction and guidance from Manager or Supervisor, and having appropriate training guidelines, acts as mentor and resource person for new employees, providing support for department protocols, practices and procedures.
• Assists with distribution of technical information and communications to the work group.
• Shows flexible travel (up to 50‑mile radius) and flexible work hours; maintains dates of availability and dates unavailable in Examview.
• All other duties as assigned, within scope of the position.
• Required use of company iPad or specified electronic device.

Qualifications

Required Work Experience

• Minimum 100 documented successful blood draws required.
• Minimum one‑year phlebotomy experience. Experience with pediatric and geriatric patients is a plus.

Preferred Work Experience

Preferred urine or hair follicle collection and EKG experience.

Physical and Mental Requirements

• Sitting for periods of time
• Standing while performing work
• Driving to and from work assignments
• Lifting no more than 40 pounds.
• Ability to multitask
• Must be flexible and available based on staffing requirements; weekends, holidays and overtime. May be required to work occasional on‑call duties weekends, evenings and early AM.
• Must have a valid driver license and clean driving record with access to dependable/insured transportation.

Skills

• Excellent interpersonal and communication skills
• Demonstrates good organization, communication, and interpersonal skills; able to manage concerns of patients and employees in a professional manner.
• Basic computer skills in Microsoft Office with the ability to learn new software.
• Must be able to make decisions based on established procedures and exercise good judgment; seek supervisor guidance when appropriate.
• Ability to work in a rapidly changing environment.

Education

High School Diploma or Equivalent

License and Certifications

Phlebotomy or Medical Assistant certification

About the Team

Quest Diagnostics honors our service members and encourages veterans to apply.

While we appreciate and value our staffing partners, we do not accept unsolicited resumes from agencies. Quest will not be responsible for paying agency fees for any individual to whom an agency has sent an unsolicited resume.

Equal Opportunity Employer: Race/Color/Sex/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Vets or any other legally protected status.