Mobile Medical Assistant

360care; Elizabethtown (NC); On-site; USD 32,000 - 42,000; Full time

Job summary

360care supports physicians in long-term care facilities, providing assistance across audiology, optometry, podiatry and behavioral health. You will maintain clinical records in EMR, perform equipment care, and assist providers during patient visits.

Role requires reliable transportation, willingness to travel up to 100%, strong communication, and meticulous chart management to ensure HIPAA/PHI compliance and excellent patient service in a fast-paced environment.

Qualifications

• High school diploma or GED required.
• Must have own reliable transportation and a valid driver's license.
• Two-step TB skin test completed.
• Proficient computer skills and EMR experience.
• Excellent communication and patient-service orientation.
• Ability to multitask and follow HIPAA/PHI guidelines.

Responsibilities

• Assist physicians and ensure prompt, courteous patient care.
• Prepare and verify patient charts and EMR documentation.
• Maintain and balance daily production and charge posting.
• Coordinate patient flow and facility interactions.
• Perform equipment cleaning and supplies inventory.
• Travel to medical facilities up to 100% of the time.
• Ensure confidentiality and compliance with HIPAA/PHI.

Skills

Communication skills

Customer service

Attention to detail

Medical terminology

Multitasking

HIPAA/PHI awareness

Education

High School diploma or GED

Tools

EMR systems

Job description

Overview

Assist physicians at assigned long term care facilities with audiology, optometry, podiatry care, and behavioral health. Main duties include maintaining clinical records and charts through electronic medical records, care and cleaning of medical equipment, and supporting provider.

Responsibilities

Essential Job Functions:

• Assist doctor in a prompt and courteous manner.
• Completes chart prep on scheduled patients prior to every visit.
• Verifies and maintains current and accurate clinical records, charts and medical history through electronic medical records during patient visits.
• Assures integrity of all documentation.
• Maintains current and accurate clinical records and charts through electronic medical records.
• Completes end of visit reports on the day of visit and shares with management.
• Provides daily feedback and works in conjunction with branch office to optimize schedule and reporting.
• Works with staff to coordinate and maintain patient flow during facility visit (may remove socks/shoes, may push wheelchair).
• Balance and generate daily production reports and provide to manager on day of visit.
• Accurately posts charges to the appropriate provider in a timely fashion.
• Works in a medical office capacity provided by the facility.
• Responsible for all care and cleaning of medical equipment at the end of every visit.
• Maintains medical supplies inventory by auditing stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies.
• Manage resources by preparing supplies with minimum waste or need for duplication.
• Ensure all medical equipment is working properly by completing preventive maintenance requirements and following manufacturer’s instructions.
• Responsible for clean-up of service area used facility upon departure of visit.
• Able to multitask, be detail oriented and demonstrate exceptional customer service skills.
• Strong knowledge of medical terminology.
• Ensure a positive experience for our patients.
• Communicate effectively with all patients, family members, providers, faculty, and staff.
• Provide timely responses to patient inquiries; document conversations in the EMR.
• Requires travel up to 100% of the time to and from assigned medical facilities.
• Actively supports and complies with all components of the compliance program, including, but not limited to, completion of training and reporting of suspected violations of law and Company policy.
• Maintains confidentiality of all information; abides with HIPAA, OSHA and PHI guidelines at all times.
• Reacts positively to change and performs other duties as assigned.

Qualifications

Minimum Qualifications:

• High School education or GED.
• Must have own reliable transportation, good driving record and car insurance.
• Must have completed and passed a two-step Tuberculosis (TB) Skin Test.
• Good computer skills required.
• Must have excellent communication skills.
• Must be able to follow directions and listen to needs of patients and doctors.

Physical Demands: Requires full range of body motion including manual and finger dexterity and hand-eye coordination. Requires standing, walking, pushing and stooping on a periodic basis. Lifting requirements vary depending upon specialty division hired for (Audiology and Vision: less than 50 pounds, Podiatry: minimal lifting). Must be able to push patients in wheelchair. Requires corrected vision and hearing to a normal range. At times, requires working under stressful conditions or working irregular hours. At times, requires some exposure to communicable diseases or body fluids.

We will only employ those who are legally authorized to work in the United States. Any offer of employment is conditional upon the successful completion of a background investigation and drug screen.

We are an equal opportunity employer.