Mobile Health Unit Program Coordinator (Temporary)

Communicare+OLE; Napa (CA); On-site; USD 43,215 - 52,817; Full time

Benefits offered by this job

Inclusive workplace

Professional development opportunities

Job summary

A community-focused health organization in California is seeking a Mobile Health Unit Coordinator to lead the mobile health team. This temporary position involves overseeing operations, ensuring service delivery, and driving the mobile unit. Ideal candidates will have a Bachelor's degree in public health, experience in medical assistance, and bilingual skills in English and Spanish. The role requires effective communication and organizational skills to support healthcare delivery to vulnerable populations across Napa County.

Qualifications

• Bachelor's degree in public health, healthcare administration, or related field preferred.
• Minimum of 1 year’s experience as a medical assistant.
• 2 years of experience managing a health clinic or program strongly preferred.
• Ability to communicate effectively with various stakeholders.

Responsibilities

• Ensure timely and efficient delivery of mobile services to target populations.
• Coordinate scheduling of appointments for treatment and ensure adequate patient flow.
• Serve as a liaison between Communicare+OLE and servicing sites.
• Monitor the quality of care provided on the mobile unit.

Skills

Bilingual (English and Spanish)

Strong communication

Excellent customer service

Organizational skills

Education

Bachelor's degree in public health or related field

Medical Assistant Certification

Tools

Microsoft Office Suite

Healthcare data management systems

Job description

Position Title

Mobile Health Unit Coordinator (Temporary)

Department

Mobile Medicine

Reports To Title

Associate Director of Mobile Health Operations

Status

• This is a temporary position with a duration of up to 6 months or less. Benefits are not provided to temporary employees.

Hours

Monday to Friday, 40 hours a week in Napa, CA

Pay Range

Pay Range: $31.37 to $38.34/hr

DLSE/FLSA STATUS: ()

____Exempt/Salaried position

__X__Nonexempt/Hourly position

Supervisory Responsibilities

YES

NO

About CommuniCare+OLE

Established in 2023, CommuniCare+OLE is the result of a union of two health centers with a deep roots in their respective communities and reputations for providing high-quality primary care to all, regardless of insurance or ability to pay: OLE Health of Napa and Solano Counties and CommuniCare Health Centers of Yolo County. Building on a legacy established by both organizations in 1972, CommuniCare+OLE is a network of federally-qualified health centers with 17 sites across Napa, Solano, and Yolo Counties. It offers comprehensive care, including medical, dental, behavioral health and substance use treatment, nutrition, optometry, pharmacy, care coordination, referrals, and enrollment assistance to more than 70,000 individuals, and no one is turned away due to lack of insurance, immigration status, or ability to pay. Many services are offered outside of its sites, including mobile health, home visiting, and community and school-based programs.

Job Summary/Overview

The Mobile Health Program Coordinator provides leadership for the mobile health staff, maintains the mobile unit to ensure the safety of the vehicle and manages the day-to-day responsibilities of the mobile unit. The Program Coordinator will also ensure that Communicare+OLE is building partnerships and collaborates with various organizations throughout the service area. The Program Coordinator will be responsible for driving the mobile van from its storage/parking place to places of service and will prepare and set up the vehicle to be ready for services. The coordinator will work in the field to support the full team, taking on various roles and responsibilities. The Coordinator will travel extensively with the mobile health team in both Napa, Solano, and Yolo counties to provide care to the community at large, including but not limited to, farmworkers, unhoused, students, seniors, and other vulnerable populations.

CommuniCare+OLE provides an inclusive workplace that promotes and values diversity and life experience. CommuniCare+OLE encourages people of all backgrounds to apply including, but not limited to, Black, Indigenous Peoples, people of color, immigrants, refugees, women, LGBTQIA+, people with disabilities, veterans, individuals of all ages and religions, and individuals who have been affected by the legal system. YOU ARE WELCOME HERE.

*The following reflects requirements and essential functions of this position but does not restrict tasks that may be assigned. Essential functions include basic job duties, core elements, or fundamental responsibilities that an employee must perform to hold the position. Employees must be able to perform these essential functions with or without reasonable accommodation (accommodation may be requested). Duties and responsibilities are not all-inclusive, and they may be assigned or reassigned to this job at any time, due to reasonable accommodation or any other reason.*

Minimum Position Requirements: Education, Experience, Skills/Training

• Education: Bachelor's degree in public health, healthcare administration, or related field preferred. (High school diploma required).
• Must have a Medical Assistant Certification and a minimum of 1 year’s experience as a medical assistant.
• Experience/Lived Experience: Minimum of 2 years of experience managing a health clinic or program strongly preferred.
• General knowledge of community health center’s philosophy and operating principles.
• Ability to communicate effectively with various stakeholders including patients, community partners, the community, and staff and management.
• Know and understand local health community needs, resources, and organizations to help support and improve health outcomes.
• Special Skills/Training:
• Able to communicate fluently in English and Spanish (Strongly Preferred).
• Strong computer and data entry skills preferred, as well as knowledge of Microsoft Suite (Word, Excel, PowerPoint, Outlook, etc.), and healthcare data management systems.
• Valid CA Driver’s License required.
• BLC Certification required.

Essential Functions And Responsibilities

1. Ensure timely and efficient delivery of mobile services to target populations; oversee the daily schedule/calendar and operations of the mobile program; ensure that Mobile Health Unit is out in the community at least 4-5 times per week; coordinate and obtain appropriate consents for treatment and documentation required from parent/guardian(s).
2. Coordinate/oversee the scheduling of appointments for treatment; ensure adequate number of patients are scheduled; troubleshoot and resolve inquiries and/or concerns; facilitate the transport of patients/potential patients to and from the mobile clinic; responsible for supporting with weekly and monthly staffing coverage to ensure care is not impacted.
3. Serve as a liaison between Communicare+OLE and the sites to be serviced; in coordination with the Associate Medical Director and the Mobile Health and Migrant Services Manager, identify community resources in the service area, and establish partnerships with identified organizations.
4. Knowledge of community health/public health philosophy and operating principles.
5. Knowledge of the different community stakeholders (community partners, vulnerable and hard‑to‑reach communities, etc.).
6. Ensure parking arrangements; ensure the safety of the mobile clinic and compliance with all risk management policies and guidelines; provide a secure and clean environment on the mobile unit; ensure proper handling and disposal of hazardous material; in partnership with the Associate Director of Mobile Health Operations, manage the details around Specialty RV management.
7. Highly organized with the ability to manage multiple projects.
8. Demonstrated ability to provide excellent customer service.
9. Knowledge of Federally Qualified Health Centers.
10. Provide technical expertise to manage patient records through the electronic health records (EHR) system used by the organization; conduct regularly scheduled team meetings; monitor entry of data and ensure timely completion of encounters, charges and/or payments; conduct inventory and ensure required supplies and needed resources are ordered and stocked for team utilization; conduct audits of patient charts to ensure timely, consistent, accurate and complete documentation in compliance with the treatment/services rendered; track patient care outcomes and ensure completion of treatment plans; compile data and produce quantitative and qualitative program/department reports as needed; ensure patient confidentiality and EMR security at all times; maintain patient information within HIPAA standards; keep other care team members informed when situations occur that disrupt timely patient flow through site; partner with Security officers to ensure safe services in the field.
11. Drive the mobile health vehicle from the place of storage/parking to service areas, complying with all motor vehicle codes and regulations; prepare and set up the vehicle for services as well as break down at the end of the session; note any maintenance issues for the vehicle and report them to the Mobile Health and Migrant center manager; maintain a daily log of vehicle mileage and compressor hours; complete driver vehicle evaluation form weekly; maintain log of routine inspections of vehicle, daily, weekly and monthly; help maintain the cleanliness of the vehicle as directed, including interior and exterior; turn on and off all necessary equipment at the beginning and end of each day; work to secure parking permits for the mobile vehicle as appropriate; comply with Communicare+OLE’s motor vehicle safety policies and regulations; have a valid driver’s license.
12. Strong ability to balance team and individual responsibilities; collaborate with other departments within the organization as well as external partners; supports goals and objectives of all involved.
13. Maintains a high level of professionalism; reacts well under pressure and in a fast‑paced environment; treats others with respect and consideration regardless of their status or position; accepts responsibility for own actions; follows through on commitments.
14. Coordinate care team members and provider’s work schedules based on hours of operation to ensure adequate coverage; arrange temporary coverage with other offices in a timely fashion to ensure continuity of the mobile health operations.
15. Maintain a professional relationship and positive attitude with co‑workers, the public, patients, and the entire organization; maintain the highest professional and work ethic; display enthusiasm toward the work, mission and vision of the organization.
16. Secure permits and necessary approvals for the mobile unit operations at different locations; coordinate transportation, logistics, and maintenance of the mobile unit.
17. Maintain accurate patient records and clinical data for the program; generate reports on patient demographics, service utilization and KPI.
18. Monitor the quality of care provided on the mobile unit, identifying areas for improvement; identify and implement quality assurance measures to enhance patient experience and clinical outcomes.
19. Serve as onsite support as a medical assistant as well as a patient access representative.
20. Provide operational support to prepare for audits.
21. Room patients, obtain and document vital signs including height, weight, BMI, temperature, respiration, and blood pressure; perform in‑field lab draws as needed.
22. Proactively lead the team huddles at the beginning of every shift.
23. Ensure all logs, forms, records, and charts are completed and accurate, including any logs obtained by the peer advocates.
24. Support on‑site patient registration, and collection of insurance information is accurately uploaded in the EMR; run real‑time eligibility and place patients on the provider/resource schedules.
25. Perform other duties as assigned.