Mobile Field IT Technician – Dell & A+ Certified

Stem Xpert; Laurel (MD); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Mileage reimbursement

Dell certification training

Biweekly pay for approved hours

Job summary

A leading technology services provider is seeking a Desktop Support / Field Service Technician in Laurel, MD. The role involves traveling to customer locations to troubleshoot and repair computers, laptops, and printers, mainly working with Dell products. Candidates are required to have A+ Certification and experience in break/fix service. The position offers good mileage reimbursement and requires a commitment to customer service. Technicians may need to undergo a background check and driving record verification.

Qualifications

• A+ Certification is mandatory (training/expired status is also accepted).
• Dell or any other manufacturer certification is a plus.
• Good experience working on laptops and desktops.
• Experience with break/fix services.

Responsibilities

• Drive to various customer locations from the pickup parts location.
• Visit both business offices and residential sites to repair and troubleshoot computers.
• Use own vehicle to travel and provide service to customers.
• Work primarily with Dell products – prior experience is a plus.
• Travel within a radius of 50 to 70 miles from the pickup parts location.
• Maintain professional appearance and communication at all times.
• Be prepared for overtime work and extensive driving.

Skills

A+ Certification

Experience with break/fix services

Good experience working on laptops and desktops

Dell certification

Job description

A leading technology services provider is seeking a Desktop Support / Field Service Technician in Laurel, MD. The role involves traveling to customer locations to troubleshoot and repair computers, laptops, and printers, mainly working with Dell products. Candidates are required to have A+ Certification and experience in break/fix service. The position offers good mileage reimbursement and requires a commitment to customer service. Technicians may need to undergo a background check and driving record verification.